Total War Shogun 2 Crashes and Fixes

List of fixes to all the crashes, freezes, errors, and install problems you come across while playing Total War: Shogun 2.

Shogun 2: Total War just released today and immediately there are a plethora of queries about different issues associated with each and every aspect of the game. If some are complaining about the lack of polished graphics (No DirectX 11 at Launch), others are experiencing minor gameplay, and install problems. While the developer is hard at work, we have compiled a list of Total War Shogun 2 crashes and fixes to all these bugs, errors, and crashes that you may come across while playing the game.

Total War: Shogun 2 Crashes and Fixes

1# Crash on Loading Screen
The game freezes and then crashes at loading screen though it doesn’t happen every time but its frequent enough to be annoying.

2# Shogun 2 – Crash After Clicking Enemy Army
Move closer so the army isn’t on the edge of your Field Of View, then try it. Or wait for another turn and then attack the settlement directly, this would resolve the issue. Wait for patch if these two workarounds don’t work for you.

3# Can’t Launch Shogun 2
If you are unable to launch Shogun 2, make sure your system drivers are updated and double check that game files have been downloaded correctly by verifying the integrity of the files.

4# Siege Battle AI Problems
The AI seems to currently be struggling a little when there are reinforcements in Siege battles. Needs Patch!

5# Crash to Desktop When Clicking on enemy Castle
Refer to #2. It is similar issue.

6# Crash to Desktop After Clicking My Turn
If you come across this error, it is a random crash may or may not be associated with the game. Make sure your system drivers are update. Do check #2 and every other Crash post in this article.

7# Blue Screen at Start Up
Normally Blue Screen of Death is mostly caused by a software issue. Some corrupted driver installation or minimum memory required to play the game exceeds your current physical memory. Make sure you meet the minimum requirements, and have good working drivers installed.

8# Shogun 2 – Appcrash after launching game (GAME Load CRASH 1)
Try reinstalling and checking the games cache. Its possible that your initial install or download was corrupted or interrupted by a system process, virus, or other software problems.

9# Shogun 2 – Crash at Logo Screen
Make sure you meet the minimum requirements to run the game or you will come across all these random crashes while launching Shogun 2.

10# Low Graphics At Ultra Settings ?
Just wait as the developer release the patch which will fix all these issues.

11# Black Sky and No Water Bug
No Water and Black Sky during Naval Battle ? – It seems this issue is associated with people who have ATI graphics card and the latest drivers are the reason for this issue. At this point in time it appears that actually rolling back your driver a version fixes the issue.

12# Map Movements are Slow
Make sure you have updated your graphics card drivers and DirectX or you will face slow map movement or even lag during gameplay.

13# Small Interface Font – Small Text
Try changing resolution and see if that helps. No real fix yet but that may solve the issue for now.

14# No Sound
Make sure you have selected stereo output if you are using headphones or you may not hear any sound at all.

15# How do I Unlock DLC?
1. Open the steam account, click on “my games” tab.
2. Click “Activate a product on steam” button.
3. Now a window will popup, keep pressing the next button until you get the option to input a code.
4. Enter your respective code and click next. You should get a confirmation screen.
5. Launch the game and DLC will be unlocked.

16# How do I reset my graphical preference?
For Windows Vista/7
1. Click on start and open the search or type %appdata%\The Creative Assembly\Shogun2\scriptsin the search bar.
2. You will find a preference file, just delete it and the graphics will be reset.
For Windows XP
1. Go to start and click on Run, Type in the following%appdata%\The Creative Assembly\Shogun2\scriptsand press enter.
2. You will find a preference file, just delete it and the graphics will be reset.

17# No Sound With TeamSpeak Running
Make sure you have the latest version of TS3 from and you have installed the latest audio drivers. Try another Capture mode under Settings > Option > Capture(TeamSpeak).

18# Units Cut in Half When I Zoom in.
This is neither a glitch nor a problem. This only occurs when you zoom-in a lot, this is normal and you should just zoom out a little bit.

19# Strange Graphics – Weird Colors on Landscape
Open NVIDIA control panel and turn off the multi monitors setting.

Where to Find The Save Files – Shogun 2

C:\Users\[Username]\AppData\Roaming\The Creative Assembly\Shogun2

20# Crash on Loading – Crash to Desktop
You start the game, the game loads and takes you to the trademark screen but stuck there. You may have version conflict. Right click on Shogun 2 game in your game library, options, change game language to English, it will download few files and work fine afterward.

21# Crash to Desktop – Splash Screen
Make sure you have English version of the game as due to some version conflict the game crashes at start. Right click on Shogun 2 game in your game library, options, change game language to English, it will download few files and work fine afterward.

22# Failed to Launch
Again the reason behind is the version conflict. Refer to #6 and #7.

23# Shogun 2 has Stopped Working
If you encounter this error, verify the integrity of the game files.

24# No Anti Aliasing
It will come with DirectX 11 patch, the demo had it so there is no reason they excluded it from the full game. It’s just they are working on the performance of the graphic cards and the patch to resolve all this will be out in a week or so.

25# No Sound and Slow Gameplay
Install or Update your video card drivers and DirectX.

How to Resolve Freeze and Crash on Menu – Loading Screen
Comment by Christopher. Hi guys, i have got a mail from steam explaining exactly what to do. Just follow these steps and you fix the freeze issue in the first loading screen. (Samers problem)

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation – if you set a different installation directory, you will need to browse to it). Delete all of the files in this folder except: The \Steamapps\ folder and Steam.exe (this file is listed as an application and features the black and white Steam logo) Restart your computer. Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut. With Steam running, re-test the original issue.

I hope this will be helpful for you guys as it was to me.
PLEASE NOTE: The game did not work properly before late in the evening to me, so i cant guarantee that it will work for everyone.

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Zawad Iftikhar is the founder of, an FPS enthusiast and a Call of Duty veteran, having participated multiple eSports competition.