Assassin’s Creed 2 PC Launch Problems, Loading Screen Errors and Freezes

DRM issues aside Assassin's Creed II has lot of bugs of its own and if these glitches threaten your experience...

DRM issues aside Assassin’s Creed II has lot of bugs of its own and if these glitches threaten your experience of the game, you may want to follow the workarounds with step by step instructions on how to fix them!

What is required for Assassin’s Creed 2?
A permanent internet connection is required to play Assassin’s Creed 2. A DSL internet connection above 56 kb/sec should be enough to launch this game.

Game doesn’t launch
If the game doesn’t launch after you have installed it you may have to restart the steam and relaunch it. If it doesn’t work even after restarting the steam, you may have to re-download/re-install the game.

Notification: “Please wait until saved games are synchronized from server”.

In order to bypass this notification, you will need to disable PC Cloud Save functionality, and delete the local storage folder:

  • Launch the game and click on the gear icon at the top right of the dialogue box.
  • Head over to General interface and you’ll find the option “Enable Cloud Save Synchronization for this game”. Untick this and click Ok. The launcher will promptly restart the game.
  • For 32-bit Windows users: go to “C:\Program Files\Ubisoft\Ubisoft Game Launcher”. For 64-bit Windows users: go to “C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher”.
  • Find the “settings.ini” file, open it in a text editor and search for the line: “SaveOnline=true”. Change it to “SaveOnline=false”.
  • Save the file and finally delete the “Storage” folder that is located in the directory “C:\Program Files\Ubisoft\Ubisoft Game Launcher”.
  • Reboot the launcher and hopefully your problem will be fixed.

Infinite Loading Screen error


“An Internet connection is required to play this game. Failed to connect to the Ubisoft master servers. Please verify that your Internet connection is functional and try again”.

If you’re connected to the internet and are still suffering from this issue, the issue may be because you’re using a proxy application.

Ubisoft game launcher uses Windows proxy settings for http connection, and you’ll run into undesirable errors if you try to use a different proxy to connect to Ubisoft master servers. So if you are connecting to the internet via proxy you may try following suggestions:

  • Open “settings.ini” and add the following snippet at the very end:
[ProxySettings] ProxyHost=proxyhostname:proxyport

Now change the “proxyhostname” and “proxyport” to the ones you are using and save the file. In case you don’t know what proxy host and port you are using for connecting to the internet, you can find it by:

Open Internet Explorer and head over to Tools>Internet Options> “Connections Tab” > “LAN settings”. You will find all relevant proxy information here.

Can’t Use Xbox 360 Controller While Playing Assassin’s Creed 2 For PC
In order for the game to properly support the wireless Xbox 360 controller, use Steam’s default controller settings. It should support the controller by default.

Assassin’s Creed 2 Moving Camera Controls Fix/Game Stutters When Moving Camera
Attach an Xbox 360 controller to your PC, or any other alternate controller to fix this issue when playing the game.

Assassin’s Creed 2 Game Crashes to Desktop
Disable Vsync, and multisampling and turn down the environment details.

Assassin’s Creed 2 Crashes, Freezes, and Hangs Possible Fixes

  1. Disable access to some of the cores while playing Assassin’s Creed II.
    • Close down all the applications before starting the game just to make sure nothing is conflicting with the game.

    • Press “Win + R” keys at the same time to open Run. type “msconfig” in this new window and click “OK”.
    • Click the “startup tab” and click “Disable All Buttons” and Apply. Press OK and restart your computer.
    • Delete all the temporary files from your computer. To do that go to Run>type “%temp%”>Ok> click “Edit” >Select All >Delete.
  2. Make sure all drivers are up to date, graphic card drivers and chipset drivers as well. Update the directX, Upgrade your RAM to make sure the game doesn’t crashes.

Assassin’s Creed 2 No Dialogue/Cut Scenes While Playing
In case you have a Realtek sound card installed on your PC, you may not be able to hear any audio through your speakers ingame. If such a thing happens, uninstall the sound drivers and try running the game on default sound drivers.

If this doesn’t work: try updating your sound card drivers. In case you are on Windows Vista you may want to change your audio channel to “Stereo”.

In order to do that: Go to Control Panel > Sound in “Playback Options” tab, select the current device you use for your sound and select “Configure”. Change your audio channel to “Stereo”.

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Zawad Iftikhar is the founder of, an FPS enthusiast and a Call of Duty veteran, having participated multiple eSports competition.