Elsword Online Errors, Crashes, Freezes and Fixes

List of errors, crashes, freezes and workarounds to fix these in order to play Elsword Online on PC.


Elsword is yet another action-oriented MMORPG developed by the KOG Studios of Korea. Although the game is set in 2.5 dimensional (also referred as pseudo 3D) environment, being a free-to-play game, it has managed to secure a considerate number of fan-base.

Although KOG Studios has done a fine job with the game, being a launcher based MMO, there are chances that you may come across some problems not allowing you to play the game.

These issues are not always the developer’s fault and can occur due to small incompatibility or configuration based reasons and be fixed using simple steps.

If you are looking for a fix related to Elsword Online, you have landed on the right place as the following points are the possible solutions of the common reported problems related to the game.

#1 Elsword Online Compatibility Mode Issue
Chances are that if you are running Windows 8.1, then you are going to encounter this error. For the time being, you need to revert it back to version 8.0 or use Windows 7 to make it work properly.

#2 Elsword Online – Can’t Create an Account
Some users are reporting the problem related to the account creation. For some unknown reason, they can’t seem to submit their details for successful registration. If that’s the case with you, I will first recommend that you try other browsers and if it still doesn’t work, you can use a proxy tool to alter your IP temporarily as the problem can also arise due to IP blockage.

#3 Elsword Online – Can’t Start the Game
If you are unable to start the game in the normal way, then you should go to your steam folder then SteamApps\common\Elsword and click elsword to launch.

#4 Elsword Online – Launcher Not Working
If your launcher is not working properly, you can try the following to fix the issue:
Make sure that your firewall or any other security tool isn’t blocking the game.
If one browser doesn’t work for you, try using the other one.
Try restarting Steam.
If nothing else works, you need to disable “Protected Mode” in internet explorer which is under settings/security tab.

#5 Elsword Online – No Response from the Server Error
If you are using an old account and haven’t signed in on the main website, this error may pop-up. You should sign in first and then start the game and the problem should be resolved.

#6 Elsword Online – How to Configure Gamepad
If you want to use a gamepad instead of a keyboard and mouse, you can use this useful tutorial to get yourself started.

#7 Elsword Online – How to Fix “Steam Must Be Running To Play This Game” Error
The Steam integration of the game seems to be broken for some users. If you are having problem launching the game through Steam and getting the above mentioned error, you should try launching the actual “.exe” of the game in SteamApps\common\Elsword.

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Ali is a passionate RPG gamer. He believes that western RPGs still have a lot to learn from JRPGs. He is editor-in-chief at SegmentNext.com but that doesn't stop him from writing about his favorite video ...