Error Code 75 is yet another error message that you may face while trying to play Diablo 4. Do note that such error messages are common in newly released online games.
Error Code 75 comes up when you launch the game through Blizzard and displays the message “There was a problem authenticating your account”. Due to the vague wording, people start to worry that their account might be hacked or deleted from the server.
This is however not the case. Read on below to find out what causes this error and what are the ways you can remove it in D4.
What causes Error Code 75
Error code 75, as explained before, comes up as soon as you launch the game. This problem occurs on both PC and console. This error message comes up when the game is not updated to the latest patch released by Blizzard.
You will also find this message coming up when the Blizzard servers are down. Finally, the problem can come up if your game files are corrupted.
Till now there are a few things that can remove this problem but they are temporary and the devs are working tiringly to ensure that more and more errors are removed from D4.
How to fix Error Code 75 in Diablo 4
To fix this error, you don’t have to go through the internal game files. There are simple workarounds that you can try and they will surely help to remove this message.
Check for updates
The first method which is usually the cause of this error is the outdated game version. Diablo 4 is an online game that requires players to be on the same level as everyone to ensure optimal performance. If there are any pending updates to your game, you can check for them and install them before starting D4.
If you encounter this message on your console, the best method is to close the game, wait for about 15 seconds and restart your system.
When the system reboots, there will be a message to update D4. You can choose that and hopefully, the error message will disappear.
Normally this message comes up automatically but if you have missed it or for some reason, it didn’t come up. This is how you can check for it.
On PC, you don’t even have to close your system. If this error message comes up, you can just close the game and go to Battle.net. Here click on the cog-wheel. This will open a drop-down menu. Next, you can check for updates. The system will take some time to check. Wait to see if there are updates that are pending. Install them and open D4 again.
If this problem persists, close D4 and Battle.net. Then go to the task manager and close it entirely. You may want to restart your system just to be on the safe side. After you have performed all the steps, relaunch the game and check if the message is gone.
Scan and repair your Diablo 4 game files
This solution is more focused on PC users because Console users usually don’t get this problem. Error Code 75 may come up if your files get corrupted.
You can solve this issue by going into Battle.net and to Diablo 4. Here click on the cog wheel to open the drop-down menu and click the Scan and Repair option to repair any damages to the game.
For the console, you can try deleting and reinstalling your game to check if the error is removed.
Check for your internet connection and the Battle.net servers
If you have updated your Diablo 4 to the latest version and still the message doesn’t go away, check that your internet connection is working and that you are not disconnected.
Next, check if the Battle.net server is online or not. Blizzard’s official Twitter page keeps players updated about any maintenance or shutdowns of the servers. In this case, you can only do is wait for some hours till the servers are back online.
