Alice: Madness Returns Troubleshooting Guide

If you are playing Alice Madness Returns, fix FPS cap, no sound and various other problems with the game following our troubleshooting guide

Alice Madness Returns has surpassed the original game with improved artistic beauty and interesting gameplay elements. If you are fan of the series, it’s a must for you. If you come across any issues while playing Alice: Madness Returns on PC, you can refer to the Alice Madness Returns troubleshooting guide below.

Alice: Madness Returns Troubleshooting

Alice Madness Returns Freezes on Xbox 360
If you have installed Alice Madness Returns on hard drive of your console, you may come across random freezes. Try running the game off disc to resolve this issue.

Those who are experiencing Disc Spinning sound with Xbox 360 when the game starts, have some patience, I will update If I found a workaround on that.

Surround Display Tweak – 3D
Those of you who either have ATI Eyefinity or Nvidia Surround display may notice menu squashed in center when you try to run the game in tri resolution. You may not be able to see the menu in certain cases, while the game works fine on single monitor.

If you are experiencing any of these issues, you may want to tweak the Alice.ini to fix this issue.

Go to:

\Documents\My Games\Alice Madness Returns\AliceGame\Config\AliceEngine. ini

and change these resolutions to your desired resolution to be able to play the game on your center screen without disabling surround setup.

ResX=6000
ResY=1080

If you want to disable the FPS cap, do the tweak below:

MaxSmoothedFrameRate=60
UseVsync=False

Mouse Spinning, Cursor Movement
If you have any USB device plugged as you start the game, you may notice the cursor goes automatically to the top left of the screen. If so, unplug any of these devices and restart the game.

Controls Problem
If you are experiencing several unresponsive buttons or mouse/keyboard malfunctioning, you may want to disable all the USB devices plugged into your computer, and restart the game. Make sure the game picks up your default controller setup.

Framerate Fix – 60 FPS Tweak
Open Alice.ini in text editor, you can find the file located here:

\Documents\My Games\Alice Madness Returns\AliceGame\Config\AliceEngine.ini

and Set these to your desired values for framerate boost:

MaxSmoothedFrameRate=60
UseVsync=False

Auto Save Corrupted
If your game froze while playing and you were forced to restart the game, you may lose all your progress if you have been relying on auto save. In this case, it would most probably be corrupted, so make sure you are saving progress manually at the start of each chapter.

Controller Support
If you are trying to play the game using your Xbox 360 or PS3 controller, make sure you have unplug all other third party controllers or USB devices. The game may not work well if you have third party controllers connected to your PC.

Alice Madness Returns Has Stopped Working
Try to run the game windowed.

How to Play Alice Madness Returns Windowed

  • Navigate to your Alice Madness Returns Folder.
  • Go into Game\Alice2\Engine\Config
  • Open up BaseEngine.ini in any document editor.
  • Ctrl+F or scroll down to the [SystemSettings] area of options.
  • Look for Fullscreen=True and change it to Fullscreen=False.
  • Save the .ini and load up the game.
  • Enjoy Windowed Mode.

Crashes on Playstation 3
When you start the game on your PS3, it goes to a black screen and then just stops, stays on the black screen and then dies completely. You have to manually turn off your PS3 to restore it. In order to resolve this issue, make sure you have the latest firmware installed because this may be happening due to a firmware conflict.

Confirm that you have updated the PlayStation 3 computer entertainment system with the most recent system software . You can check the version you have installed on your PlayStation 3 by selecting:

  1. Settings.
  2. Then System Settings.
  3. Then System Information.

You can also try creating a new Playstation user account.

  1. Press the PS button the controller to enter the PLAYSTATION 3 XBM (XrossMediaBar).
  2. Select the Users tab.
  3. Select Create a New User Account and press the X button.
  4. Enter a name for the account and login to the new user account.
  5. Try loading the game.

Sound Bug
No sound during the cinematics ? try to run the game in stereo sound settings. You can select the settings from the drop-down menu of your audio manager.

If you face any other issues, you can post a comment below, and I will try to help you out.

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Zawad Iftikhar is the founder of SegmentNext.com, an FPS enthusiast and a Call of Duty veteran, having participated multiple eSports competition.