Niantic Speaks Out on Pokemon Go Tracking System Removal

Niantic recently released an update that removed 3-step Pokemon Go tracking. Soon after these changes were made, fans started to ask for their money back. According to refund claims, the update killed tracking and third party tracking websites and made your purchases function differently than expected.

Since Pokemon Go is a free game, fans asked for refunds from in-app purchases. The Pokemon Company and Niantic was silent of the matter up until now. Officials have finally shared a statement regarding Pokemon Go tracking removal.


As many of you know, we recently made some changes to Pokémon GO.
– We have removed the ‘3-step’ display in order to improve upon the underlying design. The original feature, although enjoyed by many, was also confusing and did not meet our underlying product goals. We will keep you posted as we strive to improve this feature.

– We have limited access by third-party services which were interfering with our ability to maintain quality of service for our users and to bring Pokémon GO to users around the world. The large number of users has made the roll-out of Pokémon GO around the world an… interesting… challenge. And we aren’t done yet! Yes, Brazil, we want to bring the game to you (and many other countries where it is not yet available).

We have read your posts and emails and we hear the frustration from folks in places where we haven’t launched yet, and from those of you who miss these features. We want you to know that we have been working crazy hours to keep the game running as we continue to launch globally. If you haven’t heard us Tweeting much it’s because we’ve been heads down working on the game. But we’ll do our best going forward to keep you posted on what’s going on.
Be safe, be nice to your fellow trainers, and keep on exploring.

The Pokémon GO team

The post said nothing about possibly making these features available again. However, it does explain why they removed it in the first place.

Do you think Pokemon Go tracking feature? Have you asked for a refund?

Sarmad is our Senior Editor, and is also one of the more refined and cultured among us. He's 25, a finance major, and having the time of his life writing about videogames.