Mortal Kombat 11 has launched for PC and consoles. While the devs have done an incredible job optimizing the game but, PC players are facing errors and issues with Mortal Kombat 11 like crash at startup, Visual C++ Runtime Library error, controller not working and more.
Here I have compiled the list of Mortal Kombat 11 errors and issues along with their fixes and workarounds so that you can play the game without any interruptions.
Mortal Kombat Performance, Crashes And Fixes
Mortal Kombat 11 is the latest entry in the long-running Mortal Kombat franchise. Developer NetherRealm Studios has really done an incredible job with the game.
However, players have reported errors and issues with Mortal Kombat 11 like controller not working, crash at launch and more. The Following is the list of errors that players are experiencing along with their possible fixes and workarounds.
Game Not Launching, Crash At Startup Fix
Players are reporting that when they play Mortal Kombat 11 it doesn’t even start and for some, the game just crashes as soon as it launches. Here are fixes for both of these issues.
As for those players who are experiencing game not launching, the issue might a third-party software like MSI Afterburner, keyboard or mouse software. Disable any third-party software you are using.
If this doesn’t work for you and you are using an RGB keyboard or any peripheral than follow the following steps.
- Go into C:\Users\[user]\AppData\Local\MK11
- Find Usersettings.ini
- Set “RGBPeripherals” to off and “RGBKeyLighting” to off
These should resolve the problem for you.
As for those who are an experiencing crash at launch for Mortal Kombat 11. The issue might be due to your anti-virus or Windows Defender detecting the game’s exe file as a Trojan virus. To fix this you can either disable the anti-virus or make an exception for the exe file in the anti-virus.
Controller Not Working Fix
Players are reporting that their controllers aren’t working with Mortal Kombat 11. Here are some fixes that might help you.
If you have a wired controller that isn’t working then follow the following steps. These steps should enable you to use your Wired Controller.
- go to C:\Users\$yourpcname$\AppData\Local\MK11
- find and open UserSettings.ini
- find “DirectInput = on”
- change it to “DirectInput = off” and save
If you can’t find the “DirectInput = on” then just add “DirectInput = off” and save it.
If this doesn’t work for you then try the following solution. Note that the following fix works for both wired and wireless controllers.
Click Steam > Settings > Controller > General Controller Settings > Checkmark Xbox/PS4 Configuration Support(depending on the controller you are using). This should make the controller work.
Keyboard RGB Lighting Goes Away While Playing
Players are reporting that when they start the game the RG lighting on their keyboards goes away. This really isn’t an error as the game has an option for enabling or disabling RGB. You have to enable it from PC features and the RGB will be back for your peripherals.
Visual C++ Runtime Library Fix
This is another one of the Mortal Kombat 11 errors that players are experiencing. According to players, the game displays “Visual C++ Runtime Library (Press Retry to debug the application – JIT must be enabled)” error.
This is probably due to some missing Visual C++ files. You can fix this by reinstalling Visual C++, you can either download it or can find it in the “Support” folder located in the game’s installation folder.
Content Validation Error
Some players are experiencing Content Validation Error while trying to play Mortal Kombat 11. According to players when they play the game they get the following error.
Content validation error
Game data is corrupt,please verify game installation
There isn’t a particular fix for this error. However, if you will have to validate game files multiple times and Steam will eventually validate game files and will allow you to play.
Players are experiencing random crashes while playing Mortal Kombat 11. While there isn’t a proper fix for the game but here is a workaround that will eliminate the issue.
To fix this problem you need to create a new Windows user account with administrative rights. Create a new user and sign-in to that Windows account. Play Mortal Kombat 11 and the game won’t crash.
Stutttering, Low FPS, Performance Fix
In fighting video games maintaining 60 FPS and keeping the game stutter free is of the utmost importance. Here are a few things that will help improve the game’s performance and eliminate stuttering.
First, make sure you are using the latest GPU drivers and that there is no process running in the background. Also, make an exception for the game’s folder in Windows Defender or your anti-virus so that it’s not being scanned all the time.
If you own an Nvidia GPU, open Nvidia Control panel > Manage 3D Settings> Program Settings. Select the game from the drop-down list and set “Power Management Mode” to “Prefer Maximum Performance” and set “Texture Filtering- Quality” to “High Performance”. This should eliminate stuttering and might potentially boost FPS.
if you own at least GTX 10 series GPU then open Nvidia Control panel > Manage 3D Settings> Program Settings and select the game. Set Vertical Sync to “Fast”. This will boost your FPS if your CPU and GPU can handle it.
That is all for our Mortal Kombat 11 fixes for errors like a crash at startup, controller not working, Visual C++ Runtime Library and more.