Borderlands: The Pre-Sequel Errors, Crashes, Bugs, Performance and Graphics Fixes

After Borderlands 2, fans were expecting from 2K to complete the trilogy with Borderlands 3, but they had some other plans. Borderlands: The Pre-Sequel was announced and today, it has been released on PC along with other platforms.

Although the PC port of the game is looking good (uses the same engine as Borderlands 2), there are some minor issues that can be annoying if a fix cannot be found soon enough.

To help you out, we have shortlisted the most common issues with possible workarounds to fix them. For more help on Borderlands: The Pre-Sequel, read our Vault Symbols Locations, Heads and Skins Unlock Guide.

#1 Borderlands: The Pre-Sequel Game Stuck at Play Button
If you can’t get passed the play button in the game and are stuck, try running the game from the game’s folder. If a missing file error pops up, try re-installing DirectX and it should fix the problem.

#2 Borderlands: The Pre-Sequel Poor Performance/Low FPS
If your machine is good enough, and you are getting poor frame rates, make sure that your GPU drivers are up to date. If you are a laptop user, you should sure that the game is being run by using the dedicated memory and not the integrated one.

Furthermore, if you are running any third party programs like Fraps and Shadowplay, try closing them down.

#3 Borderlands: The Pre-Sequel PhysX Not Working
There are two things you can do to make it work. First, make sure that you are using the latest version of GPU drivers. If you are using up-to-date drivers, try re-installing them as some users have reported that a clean re-install fixed the issue for them.

#4 Borderlands: The Pre-Sequel Content Still Encrypted Error
The most probable cause is that the game hasn’t been released yet in your region so wait is the only option. Otherwise, you can try restarting Steam and see if it works for you.

#5 Borderlands: The Pre-Sequel Gets Stuck at Press Any Key Button
You need to install all the secondary installers present in the game’s directory. Make sure that you have quit Steam before doing that.

#6 Borderlands: The Pre-Sequel Stuttering Fix
It goes without saying that your GPU drivers should be up to date. Furthermore, in the options’ menu, try setting FPS to uncapped as it might be set to a very low value by default. Try lowering other settings a bit too see if the stutter goes away.

#7 Borderlands: The Pre-Sequel Mouse Cursor Not Appearing
If you can’t see your mouse cursor even on the menu screen, there must be a gamepad plugged in. Unplug it and the cursor will appear again.

#8 Borderlands: The Pre-Sequel Crashes Randomly
Although there haven’t been many reports indicating random crashes in the game, however, if you are among one of the few, I will recommend installing all the installers in the redist folder in your game’s directory. Make sure that you restart your computer after the installation is done.

#9 Borderlands: The Pre-Sequel Boss Zone Bug
Some players have reported that the gate leading to a boss won’t open and asks you to wait for the other players to arrive even if you are playing singleplayer. If you are facing the same big, try clearing out the area of every single enemy and then open the gate.

#10 Borderlands: The Pre-Sequel Linux Shift Authentication Fix
Borderlands 2 had the issue and some users are reporting that it’s the same with the Pre-Sequel. So in order to fix it, add the following command line in launch options:

SSL_CERT_DIR=”/etc/ssl/certs” %command%

Restart and it should work.

If you come across any other issues, comment and we will help you out!

Being the managing editor, Ali manages a lot of the editorial duties as well as publishing stories for you. A long-time gamer, his favorite game series is the Gears of War but when he's not ...