Shenmue 3 Stuttering, Freezing, Black Screen, Crash on Startup, No Audio Fix

Shenmue 3 is out now on PC and consoles. The game looks impressive, and the performance is reasonable too. However, for some players, the experience is a bit lacking thanks to errors and issues like stuttering, crashing, black screen, and more. This troubleshooting guide will discuss these issues along with their possible fixes.

Shenmue 3 Stuttering, Crashing, And Fixes

Below are the errors that Shenmue 3 players have been experiencing with the game. If you suffer any of these, follow the steps mentioned in this guide and you should be able to fix them easily.

Crashing and Freezing Issues

Players are reporting that the game crashes without any error message showing up. Here are a few things that might help you resolve this issue on PC.

First, make sure that you’ve installed the latest graphics drivers for the game. Close any memory-intensive programs running in the background on your system. Avoid overclocking because it’s also a potential cause of this problem.

Next, disable Windows fullscreen optimization. Open the file location where Shenmue 3 is saved on your computer. Right-click on that file and select “Properties”. Click the “Compatibility” tab, and check the box next to “Disable full-screen optimizations”. Click “Apply” and OK to save your changes.

If the problem persists, try uninstalling and re-installing the game, then check to see if the game still crashes.

FPS Drop, Stuttering Fix

If the game stutters constantly while playing, you should check your system against Shenmue 3’s minimum specifications. If you don’t meet these, you’re likely to run into performance issues.

Shenmue 3 Minimum Requirements:

  • OS: Windows 7 x64, Windows 8 x64, Windows 10 x64 (64-bit OS Required)
  • CPU: Intel Core i5-4460 (3.40 GHz) or better; Quad-core or better
  • RAM: 4GB RAM
  • GPU: Nvidia GeForce GTX 650 Ti or better (DirectX 11 card & VRAM 2GB Required)
  • DirectX: Version 11
  • Network: Broadband internet connection
  • Storage: 100 GB available space
  • Sound card: DirectX 9.0c compatible sound card

Shenmue 3 Recommended Requirements:

  • OS: Windows 10 (64-bit OS Required)
  • CPU: Intel Core i7-7700 (3.60 GHz)
  • RAM: 16GB RAM
  • GPU: Nvidia GeForce GTX 1070
  • DirectX: Version 11
  • Network: Broadband internet connection
  • Storage: 100 GB available space
  • Sound card: DirectX 9.0c compatible sound card

If you’re an Nvidia user, you’ll want to go to the “Nvidia control panel” and turn the “Manage 3D settings” for Shenmue 3 from “power management” to “prefer maximum performance”. Do the same for its “Texture filtering – Quality” option.

In case, you’re using an antivirus or antimalware program, try disabling it and then restart the game.

Black Screen Fix

If Shenmue 3 is stuck on a black screen on launch, then try to run the game with administrative privileges. To do so, go to the location where Shenmue 3 is saved on your computer, and right-click on the FM.exe. Then click “Run as Administrator”.

If you still get the error, set the game to launch in maximum borderless windowed mode and you should no longer encounter the issue.

Controller Not Working

Some players report that they are unable to use their controller while playing Shenmue 3. The fix for this problem is simple. All you need to do is remove all USB devices from your PC except for the mouse, keyboard, your controller, or its wireless receiver. Then restart your PC and run the game to see if the controller has started working properly.

No Audio Fix

Some players are reporting no audio or partial audio issues with Shenmue 3. One possible reason for this issue could be wrong audio channels selected for the game. Go to Control panel > Sound > Select your active audio device > click on “Configure” > select stereo and follow the setup.

If you still aren’t getting the audio, then disable Windows Sonic for Headphones. Simply right-click on the speaker icon in your system tray. Hover over Spacial sound and when it expands, select Off.