Anthem is a mess to say the least and its launch issues just got worse thanks to reports of console crashes and bricking. Many of the BioWare’s Anthem players are reporting that their PS4 console is crashing and in some cases totally bricks while playing Anthem. The game released on February 21 and this issue has been present in the game since launch.
Anthem randomly crashes during any activity at any time. According to EA, BioWare developers are working on Anthem’s crash bug and are currently in the process of gathering information. The process of gathering information about this Anthem crash issue on PS4 is happening over at the official EA forum.
BioWare developers wish to know when this bug occurs, what exactly happens, and have you reported the problem by sending the error report.
We are currently in process of gathering information about the PS4 issues so we can determine the root cause. If you are experiencing hard crashes of your console please reply with the following information:
PlayStation Console: (PS4, Slim, Pro)
Crash Info:When does the crash take place? Are you having to take specific steps to get your PlayStation going again?
Have you reported your crash data when prompted? (Y/N)
There are some steps you can take to try and avoid this problem, however, none actually fix it long term. You can check your router and restart it to make sure there are no connection issues. Anthem crashing would require a fix from BioWare itself which is expected soon. The problem seems to be limited to those playing Anthem on PlayStation consoles. PlayStation 4, PlayStation 4 Pro, and PlayStation 4 Slim are all affected by Anthem crashes.
Sony itself offered a solution, a way out, but allowing players to get Anthem refunds. The company knew how bad the situation is an offered “no questions asked” refunds to Anthem players.