Windows 10 October 2018 Update has been pulled due to the issues that it was causing. Some people have even lost all their data. Recently Dona Sarkar, the head of the Windows Insider program tweeted that the files could be recovered. The following is what she had to say in this regard:
If you’ve run into the “missing files after update” issue for 1809/October 2018 Fall update, please call our support line. They have the tools to get you back to a good state. This build is no longer available to download manually.
It turns out that Microsoft does not have any fancy tools to pull this off and when you call the support team they will tell you that the issue is still under investigations. A Reddit user also reported that the level one agent used System Restore. The level 2 agent uses NTFS File Recovery software.
These are pretty common tools and not something that we have not heard of before. Other people have reported that the support team mentions that the issue is still under investigation.
Another interesting update is that Microsoft has quietly asked users that have faced this issue to stop using their systems. The updated site mentions “please minimize your use of the affected device and contact us directly.”You can check out the change below:
You must be wondering why this issue was not found in internal testing and there is a reasonable explanation for that. Hal Berenson, who spent years working at Microsoft as a distinguished engineer pointed out three reasons why this has happened and the following is what he had to say in this regard:
“(1) They couldn’t isolate the problem and decided it was rare enough to ship anyway. (2) Automated filtering tools failed to catch that this was a serious issue despite rarity. (3) They put in a fix, but it didn’t fix all cases. My actual vote is on #3, because I’ve seen that happen many times in my career.”
This is very interesting information indeed and we will keep you updated regarding the matter, Stay tuned for more news and further information regarding the Windows 10 October 2018 Update.
Let us know what you think about the Windows 10 October 2018 Update and whether or not you have been affected.