A few weeks back, major gaming companies like Asus, Microsoft, Nintendo, and Sony were given a warning letter from the US Federal Trade Commission (FTC) over what the agency pounced illegal warranty terms. They were given a 30 days notice to respond to this warning or serious legal action would be taken. Well, just yesterday Sony revised it’s warranty terms and following that, Nintendo Warranty Terms too have been changed.
Following the warning, Sony made some changes to the warranty terms of PlayStation 4, PlayStation VR, PS Vita and PS3 consoles in the United States and Canada. Now following that, Nintendo too has announced that they have updated the terms of warranty for their hardware systems.
When Nintendo Warranty Terms were changed, the company passed the following statement.
- “Nintendo builds high quality products, while also striving to exceed expectations when supporting our customers. We continuously review and refine our support policies to ensure they embody that commitment. As part of that effort, we have updated our warranty text to clarify that Nintendo provides warranty service for defects not caused by the user or by other unauthorized acts. Revised warranty terms can be found at support.nintendo.com.”
- Nintendo’s warranty previously said: “This warranty shall not apply if this product: (a) is used with products not sold or licensed by Nintendo (Including but not limited to, non-licensed game enhancement and copier devices, adapters, software, and power supplies.”
This leaves other companies in the danger zone. Since there has not has been any news from Asus or Microsoft regarding their warranty terms update.
Considering Sony and Nintendo have updated their terms, it is only reasonable to believe that Microsoft and Asus too will be following through.
If they don’t, then we could be seeing a possible legal action by FTC against these companies. Let us see, what becomes of this.