The servers of PlayerUnknown’s Battlegrounds (PUBG) have been facing connectivity issues in the past few days, a bit more than usual.
This lapse in user-experience is understandable when considering that the game is still a work-in-progress and boasts more than 10 million players, with a concurrent player-base averaging at 1.5 million in the past couple of months. However, it cannot be taken as an excuse and Bluehole has promised improvements in the time to come.
We are aware of the issues that users may be experiencing, and our engineering team is working on a fix. We apologize for the inconvenience.
— PLAY BATTLEGROUNDS (@PUBG) October 1, 2017
Many players from the community were unable to connect to the servers on the weekend. When doing so, they were met with various errors. Those who finally did manage to get inside, the same “unknown login error” would popup during play and disconnect the players from the game.
It appears that the current online infrastructure is facing its maximum capacity with the large volume of active players, a number that is only increasing with every month. The developer is yet to confirm the root cause but it goes without saying that PUBG needs more and better servers ahead of its official launch later this year.
Last week, creator Brendan “PlayerUnknown” Greene acknowledged the issue of lag and disconnections faced by many players. He confirmed that the development team is working on several optimizations for the netcode. In addition, work is being put in for new servers across the globe in current as well as new regions.
Most recently, Bluehole announced a new subsidiary called PUBG Corp. that will be responsible for the “development and global business opportunities” of the game. More details regarding upcoming improvements for the game should arrive soon, at least once the company is done with its restructuring for the dedicated division.