There have been a number of reports of stolen consoles – PlayStation 4, Xbox One, Nintendo Switch. Just recently we reported that a Switch was stolen from a child in surgery. Anyone of us can face such a situation and it can prove to be highly frustrating.
While the best thing to do is to contact your local authorities, what other options do you have? What can you do to help speed up the process of retrieval? Yes, you can track your console. You can track your stolen PS4 as well as other machines.
Track Your Stolen PS4
You need to file a police report, it is the very first thing you need to do. Now, grab your PS4 MAC address from your router and contact Sony customer support. Sony will ask you for your PS4’s MAC address and mark the machine as stolen. From there, Sony will give you a case number once you provide them details of your police report.
Contact the officer in-charge of the case and give them the same details you provided Sony. Give the case number of the officer who will contact Sony and request instant alert as soon as someone logs into your console.
As soon as someone logs in to PlayStation Network, Sony will be able to track the console via its IP address. Sony will provide the obtained location to the officer who will then go ahead and request a warrant. From here on, the officer will go to the location provided by Sony and obtained the PS4 as well as arrest the thief.
It will take a couple of weeks for the console to clear as evidence before you can get your hands on it. Keep in mind that the entire process depends on how long it takes for the thief to log in to the PlayStation Network. It could take a couple of days or a couple of months even. However, whenever he does, it is best that you and Sony are prepared to catch him.