Recently, Valve made some changes to Steam reviews which caused a backlash from a handful of developers. By default, reviews from players who activated a key obtained from outside of Steam such as Kickstarter don’t factor. This change meant that we’ll see less fraudulent, fake, or reviews that were just posted out of spite on Steam.
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However, the change didn’t sit well with the development community so Valve decided to adjust things a little. The company released the following statement:
One frequent piece of feedback we’ve heard regarding the recent changes is that it has become more difficult to find and read the helpful, articulate reviews written by customers that obtained the game outside of Steam. We want to make sure that helpful reviews can be surfaced regardless of purchase source, so we’re making a change to the defaults.
Starting today, the review section on each product page will show reviews written by all users, regardless of purchase type. By default you’ll now see reviews written by all players of the game, including Steam customers, Kickstarter backers, bundle customers, streamers, and other users that acquired the game outside of Steam.
Review scores will continue to be based on games bought from within Steam. It is still unfair to developers who acquired a decent amount of users outside of Steam. Steam’s efforts are appreciated but such a system may end up affecting honest developers to some extent, especially, if you’re encouraging them to create communities outside of Steam.
Steam will be making more changes in the future, the helpful section is up next.
Do you think all Steam user reviews should be shown to the community or was Valve right to block outside reviews in the first place?