Microsoft has updated its ‘Support Page’ which now contains instructions on how users can swap their Halo 5 digital-code – which comes with Halo 5: Guardians Limited Collector’s Edition – with a physical disc.
Soon after the $249.99 edition was announced, users showed their disappointment for not getting a physical disc of the game. And although Microsoft promised the ability to pre-load the entire game along with day-1 update, it was not good enough.
So back in July, Microsoft promised users that it would figure something out which is now available on Microsoft Support Page:
Here’s how you exchange your digital code for a physical disc:
- Open the Contact Us page
- Select ‘Chat with Microsoft Support’ to chat with a support agent
- Once you’re connected, inform them that you want to exchange your unredeemed digital code for Halo 5: Guardians for a physical disc
You’ll need to provide the agent with the following information:
- Your Xbox Gamertag
- Your email address
- The token’s 25-character code
- Your address for shipment
Once the order has been placed, you should receive your disc, along with a code for you to redeem the additional LCE content (Warzone REQ Bundle and Halo: The Fall of Reach), within 3-5 business days.
However, do note that Microsoft is only accepting exchanges from Oct. 20, 2015 to Nov. 1, 2015 so you better hurry up!