Are you among the numerous fans who paid 20 bucks for H1Z1 early access only to find out that the game is buggy and actually uses a financial model that lines closely to a pay to win model?
If you are, Sony is hearing you loud and clear and they have even come up with the simplest of solutions: Refund.
While most of the MMOs are bound to get buggy at the beginning, it is the pay-walled structure of the game that many fans are disappointed with. Yes, we are talking about the paid Air Drops that feature items like ammo and weapons i.e. kind of things the developers promised you will not be purchasing.
Fans complained, and the complaints were so frequent that even John Smedley, the president of Sony Online Entertainment had to react. So apparently, SOE’s policy on the matter is that if you don’t like it you are welcome to stop playing it.
Smedley took to Reddit and posted a thread titled “no questions asked refund policy.” Here’s what his message was:
If you feel like the airdrops are an issue for you, you may immediately request a refund to email@example.com – this offer applies till Monday and it applies only to people that have purchased the game as of 10:30am Pacific today 1/16/2015.
Please note that this is going through us, not Steam. Which means it’s a little more work so please be patient with the actual refund (it may take a day or two).
What do you think of this policy of the H1Z1 developers? Is it right to simply respond by saying something like ‘fine, don’t play then?’