Nintendo’s Swapnote service also known as Nintendo Letter Box service has been suspended by Nintendo as a result of active misuse of the feature. A post on Nintendo website announced the news claiming that regular evidence has been received to support their decision.
The 3DS messaging application has been active in numerous regions until it was stopped on October 31 at exactly 7pm PT – this will also affect Special Notes service. While explaining their reason behind this decision, the post reads:
“Nintendo has learned that some consumers, including minors, have been exchanging their friend codes on Internet bulletin boards and then using Swapnote (known as Nintendo Letter Box in other regions) to exchange offensive material.”
As a result, Nintendo “determined it is best to stop the SpotPass feature of Swapnote because it allows direct exchange of photos and was actively misused,” the post continues.
I see it as a responsible thing to do since the number of minors that use the application is huge and it is best to keep the inappropriate material away from them. The nature of material that they found abusive was not clarified in the statement.
The abuse that they are referring to is probably triggered after April when Nintendo introduced the photo sharing features into the application along with audio messages.
The company has apologized to all the users who had been using the service responsibly saying “we are very sorry for any inconvenience to the many consumers who have been using this service responsibly; however this decision was made considering the point that many minors also use this feature of Swapnote. Thank you for your understanding”