Following a contagious outbreak where a mountain of players started pouring in for Final Fantasy XIV, Square Enix has now suspended further sales of the game until they can increase server capacity.
Clearly the response the MMO got was way higher than expected. Square Enix were left behind in the dust trail of thousands of players trying to login at the same time. This resulted in long waiting queues and additional lag in the servers during peak hours.
“Due to the overwhelmingly positive response to Final Fantasy 14: A Realm Reborn, we are currently experiencing extremely long wait times for users to be able to log in and play,” reads a statement posted on Square Enix’s official Facebook page.
“As a temporary measure, we will halt sales of Final Fantasy 14: A Realm Reborn’s digital download products so we can accommodate all of those wishing to play. We are working to expand our server capacity in the coming days.”
The most recent update from Square Enix reveals that they are bringing in new servers to match the demand. The implementation of the new hardware will be completed by the end of the week.
To address this matter, we are currently working on introducing new Worlds and enhancing the performance of the login and match making processes on both the Japanese and North American & European data centers. This operation is expected to be completed at the beginning of next week.
Until this operation is complete, we would like to prioritize the quality of service for those who have already purchased the game. Therefore, we are temporarily suspending the sale of the digital download versions of Final Fantasy 14: A Realm Reborn.
Once the operation has been completed, the sale of the digital download version will resume.
Final Fantasy XIV: A Realm Reborn launched just two days back for the PS3 and PC. A PlayStation 4 version is slated for release next year. The MMO comes at a price of $39.99 for the PS3 version and $29.99 for the PC one. A monthly subscription of $12.99 is also required.