Earlier rumors of SimCity going offline have been dispersed by Maxis. The developer has no intention of taking the game offline, but will look into it as a way of earning back the trust of the ones who purchased a copy of SimCity.
General manager Lucy Bradshaw took to the game’s Twitter account today to answer consumers’ questions. Regarding the offline mode patch, Bradshaw replied: “We have no intention of offlining SimCity any time soon but we’ll look into that as part of our earning back your trust efforts.”
Speaking to Polygon yesterday the General manager emphasized that “an online interconnected world has been part of our design philosophy since day one.”
“It wouldn’t be possible to make the game offline without a significant amount of engineering work by our team,” Bradshaw said.
SimCity was launched earlier this week in NA and has faced server problems since day one. EA mentioned that they were caught by surprise by the high demand but did not allow refunds to customers who were unable to play the game because of its ‘Always-Connected’ feature.
As a remedy to the prolonging server issues, Maxis brought in eight new servers for the game yesterday. Today Lucy Bradshaw wrote that the team has been able to refine the newer servers to work 40 times faster. However, the original servers have now been taken offline to implement some fixes to speed them up as well.
“Maxis continues to make huge progress in addressing the lag and server-capacity issues we experienced at launch,” Bradshaw wrote in her second open letter to the SimCity community. “We’ve improved our server response time by 40x, we’ve doubled the number of players in the game at the same time and reduced server down times.
“The situation is good, but not good enough. And since my boss is one of the negatively affected (!) – we’re still driving hard to get everyone online, playing together, and no hitches.”