Success of a MMO or any multiplayer game for the matter depends highly on the support it gets from it’s developers. ArenaNet has so far been very active and rigorous in their approach to deal problems in Guild Wars 2.
Last night ArenaNet permanently banned 3000 Guild Wars 2 players for exploiting an AI vendor. A game bug was causing the vendor to sell items at a very low price. Players went on a buying spree and in turn were hampering the game’s overall economy.
Most players just went on exploiting the bug thinking that this was the developer’s problem for not fixing the vendor. ArenaNet however wouldn’t have none of it. All players who purposely exploited the bug were permanently banned.
The lead producer Chris Whiteside shared his views on Reddit over the bans:
They knew what they were doing, and the permanent bans are a statement of intent. We take our community and the integrity of the game very seriously, and want to be clear that intentionally exploiting the game is unacceptable,” he wrote. “The players we banned were certainly intentionally and repeatedly exploiting a bug in the game.
We intended to send a very clear message that exploiting the game in this way will not be tolerated, and we believe this message now has been well understood.
However, since the game has just launched and this is the first exploit, ArenaNet is offering to change those permanent bans into 72 hour bans. Players will still need to agree to delete all items and money gained through the exploit.
Leaving that aside, ArenNet has also temporarily disabled the digital sales of their game from their official Guild Wars 2 website.
Community manager Regina Buenaobra wrote on Facebook:
Ensuring the best possible play experience for our fans is our highest priority. We’ve said before that we would be willing to temporarily disable first-party digital sales if we felt our high player concurrency may compromise player experiences. We have now reached that point.
We’ll re-enable first-party digital sales as soon as we feel that we can do so safely
Finally here’s a latest status update for the game given by the boss himself, Mike O’Brien.
- Grouping problems are dwindling but have not gone in overflowing servers.
- In-game mail has been re-enabled.
- Email authentication has been switched on for everybody, but password resets are still disabled.
- The issue surrounding Tournament chest rewards is being looked at.