Blizzard Delays Diablo 3 Auction House, Apologizes for “Errors”

If you’re a videogame fan, chances are you’ve already bought Diablo 3 and played it — or at least tried to — what with the game’s multitude of technical difficulties and all that.

Speaking of technical difficulties, Blizzard is very aware of all this and has issued a public apology on the Diablo III forums.

We’ve posted part of that apology below.

To that end, we’d also like to say that we’ve been humbled by your enthusiasm — and we sincerely regret that your crusade to bring down the Lord of Terror was thwarted not by mobs of demons, but by mortal infrastructure. As many of you are aware, technical issues occurring within hours after the game’s launch led to players experiencing error messages and difficulty logging in. These issues cropped up again last night for the Americas and Europe servers. Despite very aggressive projections, our preparations for the launch of the game did not go far enough.

We’ve been monitoring the game 24/7 and have applied several optimizations to help our systems better weather the global rush. As of late last night, specifically 11:50 PM PDT on May 15, all systems have been online and running relatively smoothly. We’re continuing to monitor performance globally and will be taking further measures as needed to ensure a positive experience for everyone. This includes some maintenance to implement additional improvements for each region.

You can read the entire apology here.

Because of the technical difficulties, Blizzard has also pushed back the implementation of Diablo 3’s real-money auction house from May 22 to an undisclosed date.

While I have no doubt that the game will sell a millions of copies and make Blizzard a ton of money, I can’t stop focusing on “our preparations for the launch of the game did not go far enough” line they issued in the apology.

Seriously, Blizzard? Your game has been anticipated by fans for more than 10 friggin’ years and you didn’t anticipate millions of mobs will gobble your servers up and spit them out dry? For shame, Blizzard! For shame!

In any case, let’s just hope they resolve everything soon. Until then, you can follow the workarounds in our Diablo 3 troubleshooting guide.

Source: GameSpot