Assassins Creed Brotherhood Errors, Crashes, Freezes and Fixes


Assassins Creed Brotherhood has finally been released on PC with all the multiplayer goodness.

The game for the first time will ship without the most-hated DRM in the history of video games. If you are still among the unlucky few experiencing any of these issues, you can resolve them by following the workarounds given in our troubleshooting guide.

Assassins Creed Brotherhood Errors, Crashes, Freezes and Fixes

1# Assassins Creed Brotherhood Doesn’t launch ?
If the game doesn’t launch after you have installed it you may have to restart the steam and relaunch it. If it doesn’t work even after restarting the steam, you may have to re-download the game and reinstall it in order to resolve the issue.

2# Can’t Use Xbox360 Controller While Playing Assassin’s Creed Brotherhood For PC
In order for the game to properly support the wireless Xbox 360 controller you need to download Assassin’s Creed Brotherhood Xbox 360 Controller Fix. It fixes all the triggers that are unusable except for the cameras and is only for wireless Xbox 360 controller not for wired, wired Xbox 360 controller works fine as it should.

3# Assassins Creed Brotherhood Moving Camera Controls Fix/Game Stutters When Moving Camera
Attach an Xbox 360 controller to your PC, or any other alternate controller to fix this issue when playing the game.

4# Assassins Creed Brotherhood Game Crashes to Desktop
Disable Vsync, and multisampling and also turn down the environment details.

5# Assassins Creed 2 Crashes, Freezes, and Hangs Possible Fixes

  1. Disable access to some of the cores while playing Assassin’s Creed Brotherhood.
  2. Close down all the applications before starting the game just to make sure nothing is conflicting with the game.
    -Go to Start>Run> type “msconfig”, now click the “startup tab” and click “Disable All Buttons” and Apply. Press OK and restart your computer.
    -Delete all the temporary files from your computer. To do that go to Run>type “%temp%”>Ok> click “Edit” >Select All >Delete.
  3. Make sure all drivers are up to date, graphic card drivers and chipset drivers as well. Update the directX, Upgrade your RAM to make sure the game doesn’t crashes.

6# Assassin’s Creed Brotherhood No Dialogue/Cut Scenes While Playing – No Sound Fix
In case you have Realtek sound card on board, you may experience disappearance of sound while playing the game. In that case try uninstalling the sound drivers and running the game on default sound drivers, see if you the sound comes back if it doesn’t try updating your sound card drivers.

In case you are on Windows Vista you may want to change your audio channel to “Stereo”. In order to do that:
Go to Control Panel>Sound> in “Playback Options” tab, select the current device you use for your sound and select “Configure”. Now change your audio channel to “Stereo”.

7# Unable to Access Internet Please Verify Your Connection – Connection Issues Fix
An Internet connection is required to play this game. Failed to connect to the Ubisoft master servers. Please verify that your Internet connection is functional and try again“. Even when you are connected to Internet. Make sure your anti virus or firewall is not blocking the game executable if you are experiencing this issue. Also make sure you aren’t behind a proxy.

One of the reasons this may happen is that you may be connected to internet via a proxy server. Ubisoft game launcher uses Windows proxy settings for http proxy so some configurations can cause problems. So if you are connecting to the internet via proxy you may try following suggestions:

Open “settings.ini” and add the following snippet at the very end:

[ProxySettings] ProxyHost=proxyhostname:proxyport
OverrideProxySettings=1

Now change the “proxyhostname” and “proxyport” to the ones you are using and save the file.

In case you don’t know which proxy host and port you are using for connecting to the internet, you can find it by:

Open internet explorer>tools>internet options> click on the “connections tab” and then click on “LAN settings”. You will find proxyname and all the port information in this window.

8# Assassins Creed Brotherhood Error “Plz Wait Until Saved Games are Synchronized from Server”
In order to bypass this you will need to disable the saves online and delete the storage folder. Here is how you can do that:

  1. Launch the game and click on the gear icon at the top right of the dialogue box.
  2. Dialogue box will appear asking you to disable saves online, Click Yes. Exit the game launcher and game after you have done it.
  3. Now go to “C:\Program Files\Ubisoft\Ubisoft Game Launcher”, if you have the 64bit version of the Windows you will need to go to “C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher”.
  4. Here find the file “settings.ini” and open it in a text editor and search for the “SaveOnline=true” line and change it to “SaveOnline=false”.
  5. Save the file and finally delete the “storage” folder, it should be located in the same directory “C:\Program Files\Ubisoft\Ubisoft Game Launcher”.
  6. Run the game it won’t search for save games online now.

9# Assassins Creed Brotherhood – Low Performance, Low FPS Fix
Turn off the shadows by going here – Main menu > Options > Graphics > Quality shadows, set quality to 1. Disable Vsync, and multisampling and also turn down the environment details.

10# Assassins Creed Brotherhood Bonus Codes Not Working
Ubisoft said there was some problem at their end which resulted in these bonus codes not working but now that it has been resolved, you should be able to redeem your bonus items from Uplay.

11# PunkBuster kicked player ‘username’ (for 0 minutes) … This PB Server Requires (A1379 C2.261) – Error loading pbag
The usual fix would have been to install punkbuster manaully but since the manual version doesn’t allow you to add Assassins Creed Brotherhood, you are out of luck. Remove Punkbuster from your system, back up save files, and uninstall Assassins Creed Brotherhood. Do a fresh install and see how it goes.

12# Assassins Creed Brotherhood ‘This game session is unreachable’
It has something to do with the game servers messed up, so be patient while Ubisoft resolves issues at their end.

13# Assassins Creed Brotherhood – Can’t Continue a Memory
If you are stuck at some memory, being unable to continue from there. It is advised to use a different route to complete the game as it well be a random bug.

14# How to Unlock Digital Deluxe Extras
Extras -> Exclusive Content for Assassins Creed: Brotherhood.

15# Black Screen Graphics Bugs
Update your video card drivers.

16# Disconnected From Multiplayer
If that happens it means servers are overloaded, be patient, it will be resolved soon since the same happened with console players.

17# msvcr90.dll Error
Download and Install latest DirectX.

If you encounter any other problems or errors or know any other possible solutions to these issues in question, don’t hesitate to comment.

Zawad started as a contributor to SegmentNext.com, later becoming Search Engine Marketing Specialist, leading to a Marketing Manager for the publication today.