Recall Order Issued For Over 100,000 HP Laptop Batteries

By   /   Jan 25, 2017
HP laptop

HP has expanded its HP laptop battery recall order from last year to now include an additional 101,000 batteries.

Back in June last year, HP issued a recall order on around 40,000 lithium-ion batteries used for HP laptops due to fire and burn hazards after receiving a few reports of overheating or melting of those batteries.

According to US Consumer Product Safety Commission, the expanded recall order involves batteries which contain Panasonic cells used by HP, Compaq, Probook, Presario, Envy and Pavilion lineup of notebooks sold between March 2013 and October 2016.

The affected batteries were included in the HP laptops sold at the official website as well as retailers including Best Buy, Costco and Walmart among others. A large of number of batteries sold separately also included the ones which can pose a risk.

To check whether an HP laptop has one of these dangerous batteries, users can read the printed barcode at the back of the battery. If the barcode starts with the following, it should be returned to the place it was purchased from.

The CPSC also said that battery series which were not included in the previous recall order have now been included in this new one so most if not all of the potentially hazardous batteries should now be on their way to the company.

The barcodes of the affected batteries start with:

  • 6BZLU
  • 6CGFK
  • 6CGFQ
  • 6CZMB
  • 6DEMA
  • 6DEMH
  • 6DGAL
  • 6EBVA

If a user has one of these batteries, they should immediately remove it from their laptop and reach out to HP on how to return it. HP has promised that users will be provided a free replacement battery.

If someone is unable to return their battery due to some reason, it is recommended to only use the laptop when plugged into a power source so the laptop is powered by direct AC instead of using the battery.

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