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Oculus Rift Makers Apologize for Shipment Delays and Other Complaints
The launch of Oculus Rift was met with massive shipment delays that no one was expecting including the manufacturers too. This resulted in a large number of complaints and angry remarks by the buyers who were not being provided with status updates on their orders.
After a large number of complaints and concerns, the developers of the virtual reality headset have responded with an apology as well as an update on the matter.
The developers say that they understood how the VR enthusiasts were anxious to get their hands on the head mounted display and added that they “apologize for not updating your order status sooner.”
Apparently, there has been “an unexpected component shortage” which has resulted in their shipping plans being disturbed.
This suggests that the problem was not simply about the preorders being more than expectations but about a specific component.
Moving on, the developers of Oculus Rift have also said that many of the HMDs will arrive on time, but not all. For the rest of them, the order status will be updated on their official website:
We’re working hard to get up-to-date ship windows, and you should expect to see your order status updated on oculus.com by Tuesday, April 12. Although many Rifts will be arriving on schedule and in line with original estimates, we’ll be covering shipping and handling costs for all orders placed through today. We’re shipping rifts everyday. Don’t hesitate to reach out to the Oculus support team if you have additional questions.
Right now, the virtual reality headset is out of stock on almost all the retailers now, but there are some sellers on eBay who have put Oculus Rift on sale but they are demanding unbelievable prices like $3499.99!