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Microsoft Does the Right Thing, Refunds $8000 FIFA Bill
Just recently we reported a story where a dad was charged $8000 for FIFA microtransactions. Apparently, his son mistakenly spent close to $8000 in FIFA using his father’s credit card. The whole family was in shock when the credit card bill arrived at his door steps.
According to Mr. Perkins, his son wasn’t aware how FIFA billing works:
He thought it was a one-time fee for the game. He’s just as sick as I am, [because] he never believed he was being charged for every transaction, or every time he went onto the game.
He came forward and warned dads of teenagers across the country to keep a keen eye on their child’s online spendings. Mr.Perkins wanted a refund but at the time Microsoft said it is looking into it, while the bank suggested he pressed charges of fraud against his own son.
Thankfully, it didn’t come to that as Microsoft has done the right thing and refunded every single dime of his money now.
Perkins was pretty happy but wishes there were more safeguards in place for credit card holders.
I hope we have warned enough people. This is not just a game when it can upset a whole family and endanger our children with making mistakes. I hope there are more safeguards put in place for credit card holders.
This isn’t the first case and it most certainly won’t be the last. We can not expect any help from banks so it is best Sony, Steam, and Microsoft put some safeguards in place for such cases. Of course, we can’t say that these platforms are at fault, parents should keep an eye on such spendings of their kids.
Better safe than sorry!