Twitch Announces New Appeal Process For Streamers

By   /   May 5, 2015

Last year, Twitch introduced a controversial new audio recognition system that would automatically mute your videos if it detected them to be using copyright music.

There was a large outcry from users against it, plenty of profanity, a spam of threads being made everywhere, but nothing could deter Twitch from backing away. The audio recognition has been in-use ever since, and the community has seemingly moved on.

Today, the streaming platform giant announced that it has added a new appeal process for those who believe their videos were wrongly muted. According to Twitch, the process is also designed to better educate streamers about what they can and cannot appeal for.

That’s pretty much the definition of rubbing salt into a wound. For being a platform dedicated to streaming video games, Twitch’s audio recognition system likes to mute videos by flagging the music content programmed inside the games themselves. “You cannot appeal in-game audio” decisions. Twitch wants to educate its streamers that if they want to play a game on stream, they should do it with the game-music off.

Initially, the new appeal process system will be available to all Twitch partners and non-partners whose videos are stored in the HTTP livestreaming format (HLS).

“We are in the process of storing all newly created VODs in HLS format rather than Flash Video (FLV) format.”

You can head here to the read the announcement in full.

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