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Chat Bans Have Helped Increase Win Rates For League of Legends Players
Riot Games continues to employ corrective measures for its toxicity-plagued community. Rather than simply banning out accounts, the developer believes in correcting their behavior through various methods.
Recently temporary chat bans were handed out to the more vocally rude players and according to lead social systems designer Jeffrey Lin, the step has helped many players in increasing their win rates.
Posting on the official game forums, Lin said that most players don’t really use the chat system at all and instead rely on smart pings to get their message across. The chat though comes in handy when someone has to verbally abuse team mates or the other team.
“We find that many players never chat at all and only use smart pings and perform pretty well,” Lin wrote. “For a large number of players, chat restrictions actually increases their win rates, because being verbally abusive to teammates tends to make the team’s performance spiral negatively.
“We have considered restricting players from playing Ranked if they currently have a penalty, [and we] should have more information about this in the future.”
Earlier this week, Riot Games began handing out two-week bans to players for exhibiting racial slurs, the most extreme cases of which being permanently banned. According to the developer, should this prove effective, Riot would start doing it regularly.