South Park: The Stick of Truth Errors, Crashes, Audio, Voice and Graphics Fixes

By   /   2 years ago

When South Park: The Stick of Truth was revealed for the first time in late 2011, fans of the series were quite excited to see the famous TV Show get the video game treatment. However, due to a couple of unfortunate setbacks, the game’s release had to face multiple delays.

Now, looking at the final product, I will have to say that Obsidian Entertainment along with the South Park Digital Studios has done a great job with South Park: The Stick of Truth and has made the wait worth it.

The game has been admired by the critics and fans alike and I believe that it deserves all the praise. But despite its shining release, there are some issues that are hindering players to enjoy the game completely.

That’s not a new thing, is it? PC games tend to have different problems at launch. Luckily though, some of these problems can be fixed by simple workarounds while some others need to be patched by developers.

If you are having any trouble in running South Park: The Stick of Truth properly, you can browse through the following troubleshooting guide to find the concerned probable workaround.

#1 South Park: The Stick of Truth Text Glitch Fix
Among other problems, text glitch is one annoying problem as it renders players unable to read the words. For the time being, you can try verifying the integrity of game files or re-install it to fix the problem.

#2 South Park: The Stick of Truth – How to fix No Voices Issue
If you can’t hear any voices during the cutscenes or the voice volume is too low by default, you need to use your windows sound control panel (playback devices) to change 5.1 surround to stereo.

#3 South Park: The Stick of Truth – Audio Not Synced Issue
You can use the fix mentioned on #2. If that doesn’t help, make sure that you are using the latest drivers for your sound card. You can visit your manufacturer’s website to update the drivers.

#4 South Park: The Stick of Truth – “Screen Without Video While Hitting Targets Fix”
There has been a weird bug in the game which does not allow players to see any proper video on the screen with various graphical glitches. To fix the issue, you need to first delete your config file in the game’s directory.

After deleting the file, verify the integrity of game files so that the missing files are added. And if the problem still persists, head to your game files save location and delete “user.ini” from there. This should fix the problem.

#5 South Park: The Stick of Truth – Resolution Not Supported Fix
If you somehow are stuck with a resolution that is not supported by your screen, you can delete the config file to reset the settings manually. You can find the config file in your save games folders in your documents (Documents\My Games\ South Park).

#6 South Park: The Stick of Truth – Keyboard not Working Fix
If your game isn’t detecting your keyboard, you should try disconnecting your gamepad. Sometimes, if controllers are plugged in before launching the game, the keyboard is automatically chosen as the secondary device making it useless for any function.

#7 South Park: The Stick of Truth – Directx 9 Error Fix
If you aren’t able to play the game due to some error related to directx 9, following workaround may fix the problem for you:

  • First, you should navigate to C:\Users\YOURUSER\AppData\Local\Temp\ and then find a directory by the name of “\DXE677.tmp\” or similar.
  • You need to delete it.
  • After deleting that directory, go to C:\Program Files (x86)\Steam\SteamApps\common\South Park – The Stick of Truth\_CommonRedist\DirectX\Jun2010\ and the directx setup.
  • This should fix the problem.

If you can’t complete the installation yet, you may also want to delete another directory at C:\Users\YOURUSER\AppData\Local\Temp\DXE677.tmp\. This time however, you will have to restart your PC and then try installing the directx again.

If you come across any other issues, comment and we will help you out!

Being the managing editor, Ali manages a lot of the editorial duties as well as publishing stories for you. A long-time gamer, his favorite game series is the Gears of War but when he's not gaming he likes to kick back with a few popular animes like Naruto.
  • Alex Smith

    I have no _commonredist folder :V


    When I go and do the mission then its loading and comes up with just a black screen, but i can still move my mouse and all that but it doesn’t come and is just black screen for PC PLz help

  • rattlesnake_906

    Do you have mouse trails on in windows? If yes, then try disabling them and try running the game in windowed mode.

  • Natsukie

    My problem is that the in-game menu (Inventory, Journal etc.) laps over the stats part on the left hand side. I had it set to my correct resolution. Does anyone know a fix for this?? It’s very annoying.

  • Sabine Wieseler

    When i play it crashs after a time and i wait so 10 to 15 minutes that the game starts but in game is it rly fast and is good at gameplay only the crashes.. plz help me i posted in steam and in Obsidian and didnt got an answer

  • douchebag

    when i want to play south park its says Error:Unable to execute,failed to load DX9 DLLs and i installed the game and i cracked it.PLS HELP ME

  • Trolu

    Press the “W” key instead. Worked for me. Cheers.

  • Hbh128

    So what you’re saying is you have absolutely nothing on crashes. Great. Forum wisdom for the win?

    I’ve been able to play this game for a few days and I got pretty far, then the crashes started. At first I’d start it up, load a game and then have it crash. Restarting was a workaround. Later, the game would crash after maybe a few hours. Now it’s gotten to the point where I get a crash minutes into the game. It’s become predictable.

    Here’s a kicker: not only does the game crash, but so does my computer. I have to attempt, “attempt” to restart it 2-3 times to successfully do so.

    I’d blame Butters, but I’m hungry, irritated, and(while I’m being honest with myself) sleep-deprived. Can’t be funny right now. Haven’t tried anything beyond troubleshooting compatibility and rebooting, and my computer automatically adjusts to the correct color scheme whenever I play it. God help me if this is as simple as installing and reinstalling.

  • Zerg

    I have a problem with the “finding new allies” quest. I’m told to climb up the tree house in Kyles backyard to call the new allies, but after climbing up there is no option to call the allies. I’ve seen a walkthrough video where it seems to be working fine. Once arrived on top of the tree the little hint to push space appears at the bottom of the screen. That hint does not appear and I don’t know what else I could do… Also I should get some french document translated, but that also seems not to be working… Maybe that’s in some kind of relation…!? I’m also not sure wheather I’ve decided yet if I want to join the humans or the elves. I’m definitely not “Commander Doushbag”, yet (never seen the video sequence). But the questlog says I’ve already joined the elves…
    Please help…

  • Logan

    I have a problem with a file in my southpark named winmm.dll and the game says that it is causing problems

  • luca

    hows this for a weird issue. my character moves on his own. example; he walks to the left when im pressing right, down, up, wtv. i dont have a controller plugged in, i tried turning off my keyboard and he still walks in the same direction. button mashing the wasd buttons fixes the problem for 3-5 seconds. then it happens again

  • RaOof Gla

    my problem is when I click on the auto run (setup) of the game appear this (picture)
    pleaaaaaaaase heeeeeeeeeelp me :(

  • sqallpo

    i havent been able to solve this issue yet… anyone ? the game keeps freezing after some time when your crossing threw a new door or portal/map.

  • zaran

    same problem here.. the games freezes at the start and i have to wait 5
    minutes to begun, and sometimes whem i go trough the door ou a change of
    scene (arena), the game freezes and not get back to work.. anyone have a

  • Gary

    My issue is when I’m main menu and click continue game or load previous game it just has loading black screen screen can hear music but doesn’t go past that stage, I have started new game and saves that was able to load that from main page. I have got as far as day 3 in the school after beating the zombie gingers that game won’t seem to load, hope someone knows what to do

  • Christian Nunez

    I have it installed but when i click on the icon on my desktop, my cursor just spins for a couple seconds then just goes away…the game doesn’t load…Ive reinstalled it several times and cleaned my registry and all..does anyone know what to do or how to fix this issue? I have steam installed, I have the latest DX installed..I dont know whats wrong…Southpark.exe shows up in my processes for a few seconds then goes away. I have firewalls turned off and AV turned off, User account control is turned off as well…

  • Danci

    Hey dears. My problem is new for you i think it . My problem is : When i want to start the game, im just press enter on launcher , i see the Stick of truth process in task manager, but it close itself like 5sec. What can i do ? I have got win 7 32bit .

  • Ryan Bargewell

    To get rid of the rats you just need to fart on them.

  • Jax

    Whenever I click freakin new game it crashes!!!!!!! I’m seriously so pissed right now!!! Somebody please tell me what to do!!!!!

  • J

    I am currently at the makeover stage for the girls, I am able to wear one item, and then all the other aren’t accessible. Followed by the music repeating shortly, with the game freezing. This is on PC.

  • Rocket1319

    my controller don’t work, works perfect with assassins creed 4, but with this one, dont read it at all, I’m using a dualshock 4, can someone tell me if there is something I can do?, obviously something else that buy a 360 controller or use my keyboard.

  • Emil

    I don’t know if anyone has this issue but during the “Alien Abduction” quest on the spaceship the game seems to be broken; After freeing Randy and getting the “White Power Crystal” I put it in the elevator console to go to the cockpit. It says everywhere that putting the crystal there is supposed to make the elevator work but when I do it absolutely nothing happens. The crystal is removed from my inventory but I still can’t go up the elevator. When I try to open the elevator doors it just does the same thing it did before I freed Randy.

    I’ve patched the game and hoped that it solved the problem but it did nothing. Please, I really don’t want to make a new character after playing and exploring this game for countless of hours, does anyone know a solution?

    • Christopher

      yeah same thing happened to me-ever fix it?

      • Emil

        Should’ve updated my post. APPARENTLY you’re supposed to use the anal probe teleport on the tiny blue screen to the left of the panel where you put the white power crystal. I have no idea why they would design it like that, I though the game was seriously broken for over a week…

  • Kimmy Marin

    really the os? well i didnt thought that would matter since it seems playable enough… it just randomly happens afte rsome time but it happens always, anyone else with a possible solution?

  • Kimmy Marin

    guys im having a problem with this game, after playing it sometime it randomly freezes when i walk threw a door, or enter a new area/map of the game and it simple freezes i cant do anything nor go to options, the audio /music still works but thats it, can someone help me find a solution to this ? i really wanna get to play this .-. normally.

    • Sumit Kulkarni

      I’m Having the same problem, solution please?

      • zaran

        same problem here.. the games freezes at the start and i have to wait 5 minutes to begun, and sometimes whem i go trough the door ou a change of scene (arena), the game freezes and not get back to work.. anyone have a solution?

  • Xandin

    I have installed and all the stuff but when i click the icon of the game appears an error message saying the game have stopped working. what i need to do

  • Michael

    Well i have a new problem its at the end when u defeat Creg the screen goes black but u can still move,fart, use stuff and can hear audio what is this problem ?

  • sasha

    when i try to save my game its write the file was not found ? what should i do?

  • Steve

    The game loads, I see the developer logos play but the main menu screen is black with music playing. Hitting space or enter plays a sound and then the game crashes.

    • Max Gold

      I get the same. Intro screens load, audio is fine but BLACK screen on what would be the MENU screen. I can see and move my cursor,when I hit ENTER the game crashes. Tried running in WINDOWED mode and changing resolution. No fix found so far, Windows 8.1, i7 CPU, 8GB Ram, Nvidia Geforce 710M Video Card, Direct X 11

    • Max Gold

      I fixed the BLACK screen issue I was having at the menu screen. The intros would display fine and I could hear the audio, but when it got to the menu I would get a black screen. And when I hit ENTER the game crashed. It turns out the game doesn’t like my version of Direct X 11, so I installed the Direct X from the Direct X folder in the Installation folder of the game.

      Goto the Program Files (x86) folder and go to the ‘Southpark Stick of Truth/ _CommonRedist /DirectX /Jun2010’ Folder and Install the file ‘DXSETUP.exe’ and install Direct X. Then uninstall game and re-install. That’s what worked for me.

      • TomJ

        It worked for me too. Thanks a lot man!

      • Lipy Edo

        not work for me, :'(