EA Issues Public Apology Over SimCity Server Problems

By   /   3 years ago

SimCity’s release in North America yesterday crippled EA’s online service Origin due to an “overwhelming demand”. EA has now apologized to users who were left stranded and unable to connect to the servers.

Many users reported facing lengthy delays while attempting to connect to the Origin servers. In the end not many were left happy with being able to experience the gameplay in full.

EA was quick to acknowledge the issue and confirmed yesterday night that it was in fact due to an “overwhelming demand which is keeping some users from accessing their games.”

The publisher now apologizes on its website saying, “The SimCity servers are currently inundated with the masses of eager mayors attempting to govern their cities.

“Some players may currently be experiencing issues or delays when attempting to join a game server or region – or may be unable to create a city at this time. Additionally, there are intermittent reports of friends list, invite, and tutorial delays and errors. We are working to clear traffic from the roads and hope to have all players managing their cities as soon as possible.”

“We’re sorry for any inconvenience this may cause and appreciate your patience while we work on a resolution to this issue.”

Connection to Origin is a must since the game uses the controversial ‘DRM’ which requires you to stay connected to the Internet in order for the game to function.

That said EA believes server issues won’t occur a second time when SimCity releases internationally later this week.

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