FIFA 13 Crashes, Errors, Connection, Freezes and Fixes

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FIFA 13 is out, and the Football community across the globe is quite excited about it. However, the excitement can be spoiled with the inevitable problems one may face on an unlucky day. FIFA games usually don’t give much trouble, but if you have been unable to play FIFA 13 on PC, you can refer to our troubleshooting guide for workarounds.

#1 FIFA 13 Crashes – No Windows Media Players
Before the issue gets patched up officially, you should make sure that Windows Media Player is installed in your OS to avoid the crashes.

#2 FIFA 13 Free Kick Problem – Players Cluttered Together
The issue has been noted by the developer, and they are working on the fix.

#3 FIFA 13 Freezes With Custom Keyboard Controls
The problem existed in the demo but with the latest patch, it should not be present in the full release. If you are looking for keyboard control customization, you can refer to our guide here.

#4 FIFA 13 Invisible Man Free Kick Bug
The issue was noted in the demo and should be fixed in the full release. Just make sure that you are using the latest version of video card drivers.

#5 FIFA 13 Crashes After the Game Logo
It may be due to some peripherals connected to the PC, including your controller. If the game works fine after you disconnect the controller (Xbox 360), you should try disabling and then enabling it. Updating the drivers to the latest can also resolve the issue for you.

You can also try the following work around to fix the problem:

  • Go to your documents folder and then the FIFA 13 folder
  • In the folder, open the file fifasetup with notepad
  • Change the aspectratio to 1 instead of 1,33336.

#6 FIFA 13 Crashes On Choosing Play Match
It seemsrunning the game as administrator can fix your problem. Furthermore, try the workaround mentioned in #5.

#7 FIFA 13 – Career Load Crash issue (Xbox 360)
Try loading the career after installing the game on to the hard drive of your console. This can fix the issue for you.

#8 FIFA 13 – Connection Bugs
If you are sure that your internet connection is not a problem and are still being disconnected from the online game modes, you better contact support.

#9 FIFA 13 Stuck on the Loading Screen
If you are using EA’s central app, delete it to resolve the issue.

#10 FIFA 13 Password/Account Locked Issue
If you are having issues related to your account, you can find a detailed solution here.

#11 FIFA 13 Audio – Commentary Fix
Run the game in stereo. You can set the sound to stereo by going into the settings of your audio control panel. FIFA 13 seems to have troubles with 5.1 surround system.

#12 FIFA 13 – Career Mode Crash
The problem seems to be related to a game face bug. If you delete it and don’t load a new one, the career mode can load up for you. Furthermore, make sure that you have deleted everything related to FIFA 12 (except for the save games) on your system.

If you come across any other issues in FIFA 13, let us know in the comments and we will help you out!

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    • joewelsh

      I have fifa 13 on the ps3 and for several months it worked fine. but the other day when I started a new career with rayo the triangle and circle buttons decided to stop working! so now I cant play through balls or slide tackle or anything. I tried other games and the there isn’t an issue, its just with fifa. what the hells going on?!

    • Gamey

      When launch the game and after going into the main menu or pause menu or any menu, the screen starts to flicker(but not while playing a match) and after 7 or 8 flickers the game crashes into a blue screen and the PC shuts down… Due to this I can’t select anything in the menu leisurely, only can go on pressing enter and start a match. Please help!!!

    • Gamer

      please help me….. i’m using fifa 13 in pc and for a few months it worked perfectly but now when i select play match and then advance the game window is closed and a file is occured like FIFACrashDump_CL1184026_2013.04.17_14.23.57.dmp.please help me

    • LM

      pro blub crashing?

    • http://www.facebook.com/patrickutzu.patrick PatrickUtzu Patrick

      I walk in my game is still a black screen please help me

    • lao

      mine crashes after a certain date, i’ve had to restart career 3 times already and it crashes anytime after the 4th yr, pls help!!!!!!!!!!!!!

    • helpme:(

      when i played career mode in fifa 13, it suddenly stuck and quit by itself in certain date in the game. can anyone help me?

    • Frank

      why my fifa13 manager mode will auto shutdown when i purchase player in the third season???

    • milad

      hey guys
      when i play the match teh screen gets dark. i see players and else but the whole stadium is dark! semms lights are off!

    • mike

      every time me and my friend go into eas match day whilst picking our teams it completely freezes i have the game since it came out and this is only happening with 2 days,the disc is not scratched or damaged in anyway

    • burg

      when I try playing I see the ea logo then the fifa 13 screen but it doesnt go any further…no error message or anything. Can anyone help me

    • Medo

      The game crush on play match

    • Marko

      Everything worked fine, but 2 months ago I went in FIFA 13, I see only the games icon and after 2.3 minutes of black screen appears (FIFA 13 Crashes After the Game Logo) I tried documents/fifa13/fifasetup/aspectratio-1, please help me, FIFA is my big love! thank you. :)

    • Dishu

      install windows 7 86 bit and fifa will work

    • Timbo

      Playing on my iPad the game crashes at the end of the match every time. A lose fitness and contracts but get no money or progression through the tournaments, help!!

    • Yoona363

      how i fix crash dump

    • Adrian

      i have a crush…in the 7 or 8 seson…in the 10th day of transfer period… when i want to advance… the game closing…help pls

    • Abhik Sen

      Downlode Fifa 13….. Installed Fifa 13… but click Desktop shotcut not lunch…. eht i do pls tell me

    • Ghee

      Please help me…I played 3 hours the game with no problems,i closed the laptop and then i wanted to play again..But when I start it stays 50 seconds at messi’s picture and then it freezes when the Great Britain Flag appears ….Please help me…Please !

    • ROSHAN

      MY fifa crashes after cliking in play game…tried #5 #6 not working still.. i have fifa 12 still in pc does it effect fifa 13? if yes 13 worked for 2/3 days then problem comes?solution please??

    • John

      hello i have a problem in my career mode , when i finish my first season and i try to advance to the second one the game crash !!! what should i do ?

    • Eddy

      I have lost over 15 games online seasons due to it crashing when I’m 3 or 4 goals ahead and they get a win on there season tally. It’s pissing me off as I have the fastest broadband you can get and it seems the ea servers crash every few games and then I have to sign in and it does straight away. I wanted to go through a career and see if I can go unbeaten and after 20 games won 0 losses it started to happen and it does every other game. Please help or is there a solution online?

    • Eddy

      I have lost over 15 games online seasons due to it crashing when I’m 3 or 4 goals ahead and they get a win on there season tally. It’s pissing me off as I have the fastest broadband you can get and it seems the ea servers crash every few games and then I have to sign in and it does straight away. I wanted to go through a career and see if I can go unbeaten and after 20 games won 0 losses it started to happen and it does every other game. Please help or is there a solution online?

    • Rtin

      I have fifa 13 on ps3 and update ver1.04 installed.the game has many mini freezes while switching between menus and clicking on items or in career mode the calendar passes slowly anyone has the same issue?
      what should I do?could deleting any files related to fifa 13 from system solve the problem?
      tnx

    • Sushruta

      The return key is not responding in FIFA 13 . . . Please help !

    • Justin

      Also, every time it crashes it says “Device Driver has stopped responding and has recovered.” Any ideas?

    • Justin

      How do you play as an administrator? I have problem #6

    • Rasmus

      Playing on PC and return button doesn’t respond. This is not a big problem outside matches as I can click “advance” with the mouse but a major problem in-game every time I get a free-kick outside the penalty area coz the tactical free kick menu pops-up and I can’t use my mouse to click advance so I’m stuck and can’t go anywhere. Fix return problem or tell me how to shot off the pop up screen.

      • Sushruta

        I found out the solution . . . Instead of Enter key, press Ctrl + Enter and it will work ( it has worked for me)

    • persie

      I play the game on PC. The game was working properly for months,but one day it crashed when i was playing it with a controller on my PC,ever since it doesnt work,it stops on the starting screen with logo and messi’s pic before the language selection screen……

    • Nikhil

      I need help please… The game was working fine for about a month or so and after that everything went bad. The controls suddenly something like *VB*_MOUSE_RIGHT*.. So i started a new profile and had to change all the controls as my joystick didnt work all of a sudden too. Then after i managed that i had a new problem with my mouse which didnt allow me to click anything.. PLZZ PLZZ HELP :( THX

    • Simon

      I TIRED THE MENTIONED IN #5 AND #6 AND ITS STILL SHUTTING DOWN ON “PLAY MATCH”
      WHAT SHOULD I DO?
      IS THERE ANY1 THAT CAN HELP ME IN THIS
      WHAT DIRECTX SOFTWARE SHOULD I INSTALL?

    • Kai09

      Can anybody help me? Whenever I start a match it gets stuck and I can’t play anymore.pls help me!

    • Laimis

      guys i need help.yesterday i was playing fifa 13.everything was ok.but when i started playing it today game runs in slow motion!! i dont know what to do.i tried re-installing game updated drivers i even set graphics to very low but it still runs in slow motion :( please help me

    • chocks

      the fifa 13 on my hp laptop was opening now it has stopped opening.guys what can be the problem

    • evil

      I had this error in FIFA13 … The ball went out of bounds, rebounded on the wall and the computer made the GOAL!
      Unbelieveable !!!

      http://youtu.be/sb8MXAiYBWk

    • Lucas

      I downloaded windows 8 and fifa 13 doesn’t working on it what can I do ?!

    • Avioto

      I had the problem that my game crashed the minute I started it. I fixed it by going to Origin settings and disabling ‘Origin ingame’. I hope this helps someone.

    • http://yoututube.com tho disiisisiie

      Im getting pissed off cos today my FUT SAYS; WERE SORRY BUT THERE HAS BEEN A PROB TAKIN U TO FUT 13 FUT U WILLL RETURN TO DEE MENU AND IM GETTING FUKED OFF NOW SOMEONE CUNTING HELP PLSSSSSS

    • annoyed >:-|

      Controller seems to crash…. every so often on career mode controller freezes only allowing me to change so or access PlayStation menu… really frustrating
      P.S. off and on again doesn’t work nor dies connecting to use port

    • Dean_77_Rulz

      My Fifa 13 Keeps crashing/freezing when I finish a match against Inter. The screen just stops and I have to force quit my PS3. I have tried everything but I don’t want to start again because I am on season 7.
      >:(

    • Eduardo

      My FIFA 13 crashes everytime I buy or sell a player in Career Mode, it’s so frustrating because i can’t build up my team anymore. Players are getting old and I can’t replace them it’s really annoying.

    • sharkseven

      Hi My Problem Is When I Install Fifa 13 in my Pc. The background graphic stuck and when i play a match it turn black(Cannot See The Pitch,Ball,Player) Just Can See Player Back,Scoresheet And Stadium. My Pc Specs Is Intel HD 3000,ram 4gb.
      Please Help Me.

    • sharkseven

      Hi My Problem Is When I Install Fifa 13 in my Pc. The background graphic stuck and when i play a match it turn black(Cannot See The Pitch,Ball,Player) Just Can See Player Back,Scoresheet And Stadium. My Pc Specs Is Intel HD 3000,ram 4gb.
      Please Help

    • Mikey

      Only 2 Highlights Appear When I Finish A Game. Its Really Annoying As i Can Record My Goals Then After. PLEEASSE Can Someone Help Me!??:(

    • Mikey

      After Every Game I Only Get 2 Highlights! This Problem Is Really Annoying As I Cant Record My Goals. PEASSEE Can Somebody Help Me!? :(

    • Joep86

      When i try to continue to my next season (second season) it crashes when loading. Even when i tried to replay the last few matches, it still crashes. What can i do?

      • John

        the same problem :(

    • puskar

      hay every time i try 2 play the game it crashes after the logo.

    • flextor

      Players d not have names on their jerseys and fans do not show on my fiffa13

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