Assassins Creed Revelations Crashes, Errors, Freezes, Lag, Connection, and Fixes

By   /   4 years ago

Assassins Creed Revelations has been released on PC after a short delay and honestly, it has improved a lot in many aspects. Scraping the DRM seem to have worked and game is overall quality product.

If you still face any technical difficulties in running the game on your PC, you can go through several workarounds that we have listed below:

1# Black Screen Fix
Don’t install the game on your external Hard drive or you may experience this issue.

2# Server is too Busy
May be the issue at the backend, it would really help contacting the support and getting them fix it. It has already been reported previously and fixed, but if you experience it again, you should knock the support team’s door.

3# Ubi Launcher, Black Screen, Program Not Responding
Run the Ubi Launcher as an admin in compatibility mode. Make sure you have ACR installed on your primary hard drive and your security program is not blocking the executable.

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4# Ubisoft Game Launcher Error Code 2, Error Code 3
Uninstall the Ubisoft Game Launcher and install it again using the executable in \Steam\steamapps\common\Assassins Creed Revelations\Support\Base\GameUpdate.

5# Assassins Creed Revelations Slow Cut-Scenes
Disable V-sync to resolve this issue.

6# Assassins Creed Revelations Slow Performance
Again, disabling V-sync helps the cause. Don’t forget to update your video card drivers.

7# Assassins Creed Revelations Voice Bug Fix
Go to the Main Menu > Options > Audio > and click English again.

8# Assassins Creed Revelations Lag

9# Game Freezes on Loading

10# PS3 Freezing and Sound Glitches
Restart the game from the beginning and let it load. Once you have loaded the game fine, re-load your old saves, and everything should magically get fixed.

11# Xbox 360 Controller Doesn’t Work
Some of you may experience issues playing the game with Xbox 360 controller on PC. To fix this, keep your game on 1.0 update – don’t let Steam update it to 1.01. You can download the patch from any other source and cancel the update in Steam.

If you still can’t get it fixed, enable the controller manually in your OS before launching the game. Go to Options > Controls > Customize Controls and hit Enter where it says ‘Controller’ – It’s the first option in customize options. Scroll down to the Xbox 360 controller and select it.

12# Assassins Creed Revelations Multiplayer Connection Fix
If you are receiving any Ubisoft Game Launcher, multiplayer connection issues, or are having trouble connecting to a multiplayer game please try the following:

Start by updating any anti-virus or personal firewall software that may be installed to your computer system. This includes your windows firewall as well as updating the firmware for your home router. If updating these programs does not resolve the issue, you may need to temporarily shut-down the associated program or bypass the router and establish a direct connection to your modem.

If it is not possible to shut-down your firewall, you will need to configure your router or firewall to allow the following network ports for the best possible connection:

ACR Ports

  • UDP: 21200, 7959, 3074

Uplay Launcher

  • TCP: 80, 443, 13000, 13005, 13200


  • UDP & TCP: 14001

Directions for configuring network ports are specific to the software and hardware being used, and can be found by visiting the manufacturers website.

You may also encounter problems due to applications running in the background on your computer system. When playing Ubisoft games, please be sure to close all running background applications before starting your game. You can find the steps for this listed below.

  • Open your start menu and look for Run (Win XP), Start search (Win Vista), or Search programs and files (Win 7)
  • Delete anything on the Open line that you’ll find there, and type in the word MSCONFIG and press the Enter key to bring up the system configuration utility
  • Look down the list of startup items (not the tab labeled Startup), and choose Selective Startup (if it is not already selected) (If you don’t see this, make sure you’ve clicked on General, near the top of the window)
  • Once you’ve chosen Selective Startup, uncheck ‘Load Startup Items’
  • Once you’re done here, click Apply & OK, and let it reboot your computer

Try running the game again. If the game loads and seems to be working, the problem is most likely related to one or more programs you have scheduled to load with Windows. You can then revert the settings back the way they were, and in a trial and error fashion, disable some programs using the startup tab (in the msconfig utility) to try to find the culprit.

Keep in mind that this is a temporary solution and any changes can be reverted by returning to the MSCONFIG utility and re-selecting ‘Normal Startup’. There may also be certain restrictions set by your ISP. If you continue to have trouble, please contact your ISP for details on any specific restrictions on the previously mentioned network ports.

Try deleting your HOSTS file by following this path in Windows Explorer: C:\Windows\System32\drivers\etc. Delete the hosts file and try the game again.

13# Getting Kicked By Punkbuster ?
Disable in-game Steam Community for Assassins Creed Revelations. Right click ACR in Steam Library > go to Properties > and Un-tick ‘Enable Steam Community In-game’.

14# Revelations Glitchy Mouse Control ?
ACR has some messed up sensitivity and mouse acceleration issues similar to its predecessors on PC. It is something Ubisoft should have fixed but hey, they got better things to do, then listen to PC gamers.

15# Revelations Crossfire Support
Install 11.11b drivers, that gives Crossfire support.

16# Game Doesn’t Load ? – Failed To Load Configuration
If you can’t fix it by following the launcher workaround, verify the integrity of the game files to resolve the issue.

If you face any other issue with Assassins Creed Revelations, you can comment, and we will try to help you out.

Zawad is the lead editor of SegmentNext. He primarily manages what gets published on the site. He is a finance student and PC games enthusiast.

  • Lynks

    I cannot start Assassins Creed Revelations, when I click play it crashes instantly

  • frustrated

    I bought it for the PC, Windows Vista SP2. It installs. When I open the program to run it, it REINSTALLS it. I restart the computer – same problem. Each time I click the EXE file to start the game, it downloads updates and reinstalls the game. What gives?

  • Kanwal Shariq

    So I’m playing Assassin’s creed revelations on Xbox 360 and at a certain point in sequence 6, last memory (When Ezio talks to Yousaf before setting the entire bay to fire) it gets stuck. I bought two new DVDs of it and both got stuck at the same exact point. They get stuck and the game just end automatically showing me the home page. It’s not an update/upgrade issue too.

    What do I do? The next part is working fine but I just can’t skip 3 sequences.

  • Amirul Syakirin

    I have a problem with acr, everytime i start playing, it will crash within 5 minutes, my pc have passed the recommended requirement for this game.

  • Ateeque Ahmed

    i start the game but don’t show any load file plzz help me…..

  • irk

    i stat the game game luncher starts- the luncher says game is runing dont close- then luncher exist and nothing happens.
    help fast

  • rock

    I have just bought the assassin’s creed revelations game and installed it… I got installation errors in punkbuster about admin probs for copying files in C: drive… also when I try to run the game, the game is not at all initiating … it only shows downloading file page and terminates…. plz can someone help me with my issues…

  • eslam

    This my problem :-

    the procedures entry point skidrow could not be located in the dynamic link library skidrow.dll

    • eslam

      any help please 😀

    • Ali Asif

      You may want to buy the game may be? 😛

  • Marc

    Whenever i start Desmond’s Journey Part 1 the game shuts down. What should be the problem? I tried restarting my laptop.

    • Ali Asif

      Reinstalling the game may fix the problem…

      • Marc

        What about my saved game? :(

        • Le Me

          Yes, what about the saved game?

  • Sparsh singh thakur

    When i try to unpack assassin creed revelations…..i get error after 95% of Isdone.dll….”it is not found any file specified for Isarc Extract” in windows7 64bit

  • anush

    When i try to start desmond’s journey 1st part then the game shuts down or closes (after appearing a black screen where i hear game sound that makes me feel itz loading) including ubisoft launcher.what should i do?

  • karthik

    I have nothing below localhost
    ::1 localhost

    but still i m not able to play the game (with the error 16).

    I even tried by reinstalling ubisoft launcher.

    Any ideas???????

    ( I connect through proxy, does it make any difference)

  • Click

    When i load Assassin’s Creed Revelations i get a black screen i did what you recomanded and still the same problem i have the minimum requirment’s to play the game i updated my video drivers twice and still the same thing any other idea?:-?

  • hassan

    I have a problem that as far as i konw no one had, i installed it all perfectly ( many times ) downloaded patch 1.01 manually and by autoupdating, but whenever i press play on the game launcher it “starts” for 00:00:05 seconds, and then itt closes itself like if i would had done it, and then appears the After Game Report saying the time played is 00:00:05, i dont know what to do please help.


    When i try to start desmond’s journey 1st part then the game shuts down or closes (after appearing a black screen where i hear game sound that makes me feel itz loading) including ubisoft launcher.what should i do?


    i have same problem with you, Bro.. Im waiting the admin’s reply here

  • raven

    I installed it to my pc and started the game the assassin’s creed revelation shows up fine music but it is not asking me to press any key
    (it did ask me to press start the last time i installed and worked fine but lost it when i formatted my pc)i pressed enter and the assassins logo goes away and all i see is the white background , i pressed enter again twice and the game started so i didn’t mind it.the game started and i wanted to configure the controls because i couldn’t play it well with the default controls , so, i went to the menu and it had the same white background.Thanks in advance.

  • anderson

    hello, my problem is the following:
    normal throughout the game works in singleplayer, the problem is in multiplayer, I get it right, it works nicely, but after a while playing it crashes my whole computer, so I turn off the computer directly on the CPU, which I could do to fix it?
    My game is original, via steam …. Thank you in advance.

  • Matt

    Ok i just beat the story mode. now everytime i load the game up REGARDLESS of the controller being on or off it defaults me to multiplayer. i back out to the main menu. it then makes me select storage devices and then sends me straight back to multi player. how do i get this to fix it self seeing as how i have no wish to attempt or even try the multiplayer to this game

  • nick

    Hi,Guys when i enter desmond’s journey the game lags the screen frozes and the game and ubisoft game launcher shut down. What should i do?

  • Dominic

    Whenever I entire combat the game freezes and I am no longer able to play without restarting my PC. This only happens however when I’m using a Xbox controller, has anyone experienced this problem or have any solutions?

  • sirspamalot

    i have a problem at first acr was fine got bk on it and the controls are completely fucking different to sprint its LT not RT i tried changing controls still wont work helpppppp

  • NathanOr91


    1. I can’t play ACR Multiplayer. It’s open and crash.

    2. When i try to start desmond’s journey part 1 then it shuts down and closes completly including ubisoft launcher.

    3. audio and preformence are bad.

    PLease help!!!

    I have already update the game to 1.01.
    fix it!!!

  • ankit

    16# Game Doesn’t Load ? – Failed To Load Configuration

    Try this
    got from

    To try and resolve your issue please, navigate to the ‘hosts’ file located at C:\WINDOWS\system32\drivers\etc.

    Right-click on the file named ‘hosts’ and choose the ‘Open With..’ option then choose Notepad and delete any entry below this: localhost
    ::1 localhost

  • Hugo

    Well I have just installed the AC: revelations and I’ve realized that at least in the part I am so far, both characters Ezio and Desmond have showed a little of a lag, mostly with Desmond and wqhen both are running or attacking. I’ve already checked and my pc config, supports the game.
    Please any help will be welcome!

    8# Assassins Creed Revelations Lag

  • Tobias

    I have an other problem whit the ACR when i play the story and arrive in Istanbul following the other assassin to the next load the game crash and windows says that its trying to fix the problem what am i going to do? (sorry for my bad English im from Sweden)

  • Shoumik94

    When i try to start desmond’s journey 1st part then the game shuts down or closes (after appearing a black screen where i hear game sound that makes me feel itz loading) including ubisoft launcher.what should i do?

  • Shoumik94

    When i try to start desmond’s journey 1st part then the hand shuts down or closes completly including ubisoft launcher.what should i do?

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