Super Street Fighter IV Arcade Crashes, Keyboard Fix, Freezes, GFWL Errors

By   /   4 years ago

Super Street Fighter IV arcade edition was released on PC recently and though it is to all fairness great PC game but there are few bugs here and there, which the developer needs to fix with a patch.

One thing noticeable and annoying bug is the inability to customize keyboard controls if you have any other high-end device or controller attached to the PC. We have a hotfix to resolve that issue and developer has re-assured the patch in the coming weeks.

You can go through the list to find several other relative issues which may be in your way to enjoy this game.

SSFIV Arcade Crashes, Keyboard Fix, Freezes, GFWL Errors

Before navigating through various workarounds, make sure you have these pre-reqs. installed and updated.

Make sure you have the latest DirectX redistributable installed. Game won’t work properly if you haven’t. Install the latest GFWL redistributable. Again it is mandatory you have GFWL installed and updated for the game to work properly. Have your video card drivers up-to-date. Check Nvidia or ATI for the latest drivers.

Note. Super Street Fighter IV Arcade Edition requires Windows XP SP3 minimum so make sure you are trying to run the game on the correct version of the Operating System.

1# Crash Upon Entering Character Select Screen
You may get this error when you try to enter the character select screen of Super Street Fighter IV Arcade Edition. If you have an high-end PC, turn down all the graphics except left the stage quality to High, VSync set to ON.

Everything else low or off and texture filtering set to Default. That will probably fix the issue. If you have low-end PC set everything to low and try again.

Note. Make sure you have VC++, GFWL and DirectX installed and updated.

2# Street Fighter IV Arcade Freezes on Start Up
Install the latest version of DirectX.

3# Can’t Find People Online ?
In online mode select ANY in region options and you will be able to find people from all around the World.


Super Street Fighter Arcade Edition enable you to search local people to play against. But if you can’t find any local, you can set your currency in control panel to some foreign currency say Japan, if you can’t find enough local people to play against.

Go to control panel and change your local, there is an entry where you put your currency, way of displaying time and date, and keyboard layout. SSFIV Arcade determines your location from the location entry there.

4# Super Street Fighter IV Arcade Edition Connection Problem
Can’t connect with your friend online ? can’t host ? you may want to change your NAT settings or may be forward these ports. These are the ports you should forward:

TCP & UDP 80
UDP 88
UDP & TCP 3074
UDP & TCP 53
TCP 443

5# Vertical Sync and Benchmark Problem
If you are experiencing random framerate drops, low performance and random crash when you try to run the benchmark, first download and install updated DirectX. Then set Vsync off. You can find the config here:

C:\Documents and Settings\\My Documents\CAPCOM\SUPERSTREETFIGHTERIV

6# How to Disable Voice Chat ?
GFWL Home Button -> Settings -> Voice -> Mute Microphone.

7# Game Crashes at Endless Battles
If you are experiencing random crashes when you try to enter Endless Battle Mode, you should try running the game on low-settings. Make sure you have updated the DirectX.

8# Can’t Sign-in to Games For Windows Live ?
Try this manual Install.

9# SSFIV Arcade Edition Start-Up Crash Fix
Make sure your “Windows Live ID Sign-in Assistant” set to Automatic and it is running. This fixes the crash when the game starts up.

10# Can’t Launch The Game ?
Install the latest Games For Windows Live.

11# SSFIV Arcade Edition No Sound Fix
Adjust your audio properties, go to advanced speaker settings, performance, set hardware acceleration to either low or off.

12# SSFIV Arcade Edition Keyboard Fix
If you are experiencing difficulties in customizing the controls on your keyboard. There are two ways you can fix this issue, one is that you connect an Xbox 360 controller to your PC and your keyboard will start responding to your inputs.

Second is that, you put This File in the main directory ‘steam/steamapps/common‘ and it will allow you to use your keyboard. The key setups are in ‘x360kb.ini’ and the layout is this:

A=light kick
B=medium kick
X=light punch
Y=medium punch
Left Shoulder=all three punchs
Left Trigger=all three kick
Right Shoulder=high punch
Right Trigger=high kick
D-Pad Up=jump
D-Pad Down=down
D-Pad Left=left
D-Pad Right=right

Also, in an attempt to support two keyboards for this game, developers somehow bugged the code and now if any non-standard device (Controller, wireless keyboard) is connected to your PC, keyboard fail to respond. Devs are working on to fix this, you should expect a patch soon.

13# Super Street Fighter IV Arcade Edition Performance Fix
If you want smoother experience, turn off Vsync and turn on Fixed Framerate. Disable Smooth Mode.

If you face any other problem while playing the game on PC, let me in comments and I will try to help you out.

Zawad is the lead editor of SegmentNext. He primarily manages what gets published on the site. He is a finance student and PC games enthusiast.
  • Chini

    Well hello. I installed the game on pc, and played it on the first day, it all went well. No lags nothing everything perfect. But then when i was playing arcade, blanka used his special move or something and the game suddenly started lagging. i turned it off and then on. But lag persists. The thing is, the game runs really well, but there is a constant FIXED lag spikes, during the SAME Period of times. like a morze code 😀 please help.

  • zach

    I need help please, I some how switched the player 1 and player 2 controls around and don’t know how to change it back there is nothing in the button config settings about this. Every time I hit F1 it just shows the switched controls and says that is in battle mode.

  • Xanctus

    Hi, my ssfiv no display start game and select char

  • breathingart

    i enter the game, any key i press it won’t stop the intro. i can’t acces the menu

  • Ismail Khan

    Helllo I do Apreciate if U tell me something help Full About My PRoblem
    I have Problem While Playing SSFIVAE with Two Keyboards In Street FIghter Iv two keyboards works But in SSFIVAE Whenever I plug Two Keyboards Only One Of them Works and I cant Play freely With My Challenger Waiting For Reply

  • Sad

    1# Crash Upon Entering Character Select Screen
    For windows XP: Set SSFIV.exe windows 95 compatibility mode and enjoy!

  • Benedict

    Hi I would like to ask my problem in the animated movies in the super street fighter iv:AE. It seems whenever i start any character there is no animation story in it like prologue, opening and ending, it directs me to battle in an instant. Is that normal everything is functional except for those.


  • Rashed

    and i tried to download the file for the keyboard up there but it says “Removed for Violation” :/

  • Rashed

    oh am runing windows 7 64x, G19 keyboard, g35 headset and Razer naga mouse if you wonder why did i mention all this its cause all of them is USB

  • Rashed

    Hey zawad, i bought the dvd and after i install it the game runs but when i click on the keyboard it dosnt response, i tried pluging Arcade stick also it dosnt work i dunno how they wana update to the last content when the game dosnt response to anything.. if you have the solution please share it !

  • Mica

    Cant play vs a friend we cant connect to the same server or us self im out of my ideas….

  • needo2

    I have the double keyboard problem
    I own a laptop and use a USB keyboard
    Laptop keyboard works fine, USB keyboard doesn’t work
    Ofcourse I’m not surprised that CAPCOM started selling this game without even testing once, and since problem is really really really really really easy to fix and since its CAPCOM we can expect a fix in 2 years
    have fun

  • jojo67

    My config is win xp pro SP3, directX, VC++, dotnetfX4, last graphic driver. I edited the config.ini as given by advice. But my game always crash in trial, arcade, versus mode. I only can play in challenge.
    When I got SFIV there was no problem at all. And yes I’ve made the udpates too. Thx.

  • Ryaltar

    Hi there,

    This isn’t really a question but more a solution to a very annoying installation problem posed to some PC gamers.

    If after selecting the folder to install to (along with the desktop selection choice and others), you get an error: “Error code: 0x800” followed by some other numbers after 800, you should try to install the game via the game.msi file located on your disk, instead of the standard setup.exe. This installs Arcade edition via a simple, stripped down windows installer, instead of the fancy capcom installer.

    I hope this helps some people out!

  • Jgangsta

    Hey My game Freezes every 2 seconds even on startup, that it would be impossible option menu Id like to request the config file (default if possible)
    since it won’t the config file doesnt exist in my documents

  • Athon

    Hi Zawad, good topic!
    Those problems are driving some guys nuts!

    In my case, I always played the SF4 in my Aspire 6920g (GeForce 9500M) without problems, however with this new Arcade Version, I only get C class on the benchmark test (about 45fps), even when dropping everything off in the configuration. Vsync off, fixed framerate, no bg and all graphics options are low.

    I updated the NVIDIA driver and I’m still not able to play without lag, even local.

    Do they raise the video requirements for this game?
    Do you know if there is something else I can do to improve the performance in may computer??

    • Zawad Iftikhar

      Apart from what you have already done, what I have read while digging on this topic is, Disabling Vsync and enabling fixed frame rates help. Plus you should disable smooth mode.

      • Athon

        In fact, doing all of that you said and disabling the background I could manage to play.
        Although I still think something is really wrong, my computer is not that bad.
        Funny thing, I can play with high details on character and other stuff, but no background…

      • Athon

        Oh, thanks for you answer! :)