Assassins Creed Brotherhood Errors, Crashes, Freezes and Fixes

Assassins Creed Brotherhood has finally been released on PC with all the multiplayer goodness.
The game for the first time will ship without the most hated DRM in the history of video games. If you are still among the unlucky few experiencing any of these issues, you can resolve them by following the workarounds given in our troubleshooting guide.
Assassins Creed Brotherhood Errors, Crashes, Freezes and Fixes
1# Assassins Creed Brotherhood Doesn’t launch ?
If the game doesn’t launch after you have installed it you may have to restart the steam and relaunch it. If it doesn’t work even after restarting the steam, you may have to re-download the game and reinstall it in order to resolve the issue.
2# Can’t Use Xbox360 Controller While Playing Assassin’s Creed Brotherhood For PC
In order for the game to properly support the wireless Xbox 360 controller you need to download Assassin’s Creed Brotherhood Xbox 360 Controller Fix. It fixes all the triggers that are unusable except for the cameras and is only for wireless Xbox 360 controller not for wired, wired Xbox 360 controller works fine as it should.
3# Assassins Creed Brotherhood Moving Camera Controls Fix/Game Stutters When Moving Camera
Attach an Xbox 360 controller to your PC, or any other alternate controller to fix this issue when playing the game.
4# Assassins Creed Brotherhood Game Crashes to Desktop
Disable Vsync, and multisampling and also turn down the environment details.
5# Assassins Creed 2 Crashes, Freezes, and Hangs Possible Fixes
- Disable access to some of the cores while playing Assassin’s Creed Brotherhood.
- Close down all the applications before starting the game just to make sure nothing is conflicting with the game.
-Go to Start>Run> type “msconfig”, now click the “startup tab” and click “Disable All Buttons” and Apply. Press OK and restart your computer.
-Delete all the temporary files from your computer. To do that go to Run>type “%temp%”>Ok> click “Edit” >Select All >Delete. - Make sure all drivers are up to date, graphic card drivers and chipset drivers as well. Update the directX, Upgrade your RAM to make sure the game doesn’t crashes.
6# Assassin’s Creed Brotherhood No Dialogue/Cut Scenes While Playing – No Sound Fix
In case you have Realtek sound card on board, you may experience disappearance of sound while playing the game. In that case try uninstalling the sound drivers and running the game on default sound drivers, see if you the sound comes back if it doesn’t try updating your sound card drivers.
In case you are on Windows Vista you may want to change your audio channel to “Stereo”. In order to do that:
Go to Control Panel>Sound> in “Playback Options” tab, select the current device you use for your sound and select “Configure”. Now change your audio channel to “Stereo”.
7# Unable to Access Internet Please Verify Your Connection – Connection Issues Fix
“An Internet connection is required to play this game. Failed to connect to the Ubisoft master servers. Please verify that your Internet connection is functional and try again“. Even when you are connected to Internet. Make sure your anti virus or firewall is not blocking the game executable if you are experiencing this issue. Also make sure you aren’t behind a proxy.
One of the reasons this may happen is that you may be connected to internet via a proxy server. Ubisoft game launcher uses Windows proxy settings for http proxy so some configurations can cause problems. So if you are connecting to the internet via proxy you may try following suggestions:
Open “settings.ini” and add the following snippet at the very end:
[ProxySettings]
ProxyHost=proxyhostname:proxyport
OverrideProxySettings=1
Now change the “proxyhostname” and “proxyport” to the ones you are using and save the file.
In case you don’t know which proxy host and port you are using for connecting to the internet, you can find it by:
Open internet explorer>tools>internet options> click on the “connections tab” and then click on “LAN settings”. You will find proxyname and all the port information in this window.
8# Assassins Creed Brotherhood Error “Plz Wait Until Saved Games are Synchronized from Server”
In order to bypass this you will need to disable the saves online and delete the storage folder. Here is how you can do that:
- Launch the game and click on the gear icon at the top right of the dialogue box.
- Dialogue box will appear asking you to disable saves online, Click Yes. Exit the game launcher and game after you have done it.
- Now go to “C:\Program Files\Ubisoft\Ubisoft Game Launcher”, if you have the 64bit version of the Windows you will need to go to “C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher”.
- Here find the file “settings.ini” and open it in a text editor and search for the “SaveOnline=true” line and change it to “SaveOnline=false”.
- Save the file and finally delete the “storage” folder, it should be located in the same directory “C:\Program Files\Ubisoft\Ubisoft Game Launcher”.
- Run the game it won’t search for save games online now.
9# Assassins Creed Brotherhood – Low Performance, Low FPS Fix
Turn off the shadows by going here – Main menu > Options > Graphics > Quality shadows, set quality to 1. Disable Vsync, and multisampling and also turn down the environment details.
10# Assassins Creed Brotherhood Bonus Codes Not Working
Ubisoft said there was some problem at their end which resulted in these bonus codes not working but now that it has been resolved, you should be able to redeem your bonus items from Uplay.
11# PunkBuster kicked player ‘username’ (for 0 minutes) … This PB Server Requires (A1379 C2.261) – Error loading pbag
The usual fix would have been to install punkbuster manaully but since the manual version doesn’t allow you to add Assassins Creed Brotherhood, you are out of luck. Remove Punkbuster from your system, back up save files, and uninstall Assassins Creed Brotherhood. Do a fresh install and see how it goes.
12# Assassins Creed Brotherhood ‘This game session is unreachable’
It has something to do with the game servers messed up, so be patient while Ubisoft resolves issues at their end.
13# Assassins Creed Brotherhood – Can’t Continue a Memory
If you are stuck at some memory, being unable to continue from there. It is advised to use a different route to complete the game as it well be a random bug.
14# How to Unlock Digital Deluxe Extras
Extras -> Exclusive Content for Assassins Creed: Brotherhood.
15# Black Screen Graphics Bugs
Update your video card drivers.
16# Disconnected From Multiplayer
If that happens it means servers are overloaded, be patient, it will be resolved soon since the same happened with console players.
17# msvcr90.dll Error
Download and Install latest DirectX.
If you encounter any other problems or errors or know any other possible solutions to these issues in question, don’t hesitate to comment.





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AC cannot save my progress in game.please answer my.thanks!
HI:
/i just wanted to thank you I Had the sound problem but when i put it on stereo it worked.
Thanks.\
————–
Unknown01
I have no settings.ini file in the installation folder, what to do? Can you upload the file so i can download it?
http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=4721051016&m=6241088519&r=1591062619#1591062619
A few people got this issue which is explained in this thread. Could you please look into it?
Try running the game in compatibility with Windows XP SP3 and see if that solves this issue. You can do that going into properties of the shortcut of the game and then choosing XP SP3 from the drop down menu under compatibility mode options.
Can anybody help my plz. My game froze in the ubisoft video, in the menu, everywhere, I cant play even in 800×600 and all details off.
Here are my Specs:
AMD Phenom X2 1055 T 2.8GHZ
2 x 4GB Corsair 1333GHZ
Gigabye GA-880gm-usb3
XFX HD 6850
Maybe you should upgrade your Processor
i have problem accessing multiplayer
i have a cut version of multiplayer which is just 2.96 GB but there is no multiplayer . i need a fix for this help me
Sorry, but what you mean by the cut version of the multiplayer ?
I need some help..
There is not any problem in installation..
but during the play , i cannot see any menu ..
eg Press Any button
Story Mode
Multiplayer
….
i cannot see those thing..so i cannnot check the configuration for da game..
i can juz play the story mode by juz press enter..even during play i cannot see health,map,action dll..it quite hard to play that way..coz i donno what the mission is..
already tried to re install(even clean uninstall) few time already,,
there’s no problem during the first play..
after that, i face this prob..donno why,,
btw..using window 7 32 bit..
if want to know spec ask me coz this is my friend’s desktop..
Contact Ubisoft Support.
did you find a fix for this problem yet ?? i’m having the same issue…
AC wont let me save my games. it always goes right back to the new session with out saving my names. so i need to start all over again everytime. whats going on.
the same goes with me, can anyone help?
i’m tired of playing from the start again
I have the same problem. It doesn’t save my save games. Can anyone help?
How can you turn on “first-person camera” and remain in that mode?
Every time I try it returns to default camera mode. And some levels are impossible to pass with forced camera positions if you are playing on keyboard.
my next memory wont appear on my mini map and has no start point when i go to it, what should i do?
i have to problems:
1. after i sync the saved file with ac project legacy, and try to get into the trainings’ it tells me that ineed to sync it with the saved file.
2. when i try to unlock the extra in the main menu it tells me i need a code, i’ve figured it’s the code i recived when i perchased the game; but after i wrote the code, it tells me it’s already in use, AND OF COURSE IT’S IN USE, I TYPED IT TO PLAY THE GAME, FOR CHRIST’S SAKE!!!
my game stuck when desmond and lucy lit their lights in the cave, the game cant continue but desmond and lucy are moving can anyone help me? tnx
i have same problem pls help
Hey I’m having the same trouble!!!
Can’t see the menu list etc……
please help..
ACBSP.exe has encountered a problem and needs to close. We are sorry for the inconvenience.What should I do?
Hi. I was pLaying AC brotherhood when there was a power cut. after that i tried to load the game but it says that the savegame file is damaged.is there something i can do?
I’m having a problem with this “Please start the game you want to play instead” when I’m try to lunch the UbisoftGameLauncher…any one that can help me….??
i have one problem!when i go on play now,ranked match,player match i wait about 30 and 1hour.what i supposed to do?
Hey I pretty sure that I have completed the shop quest and earned myself the “Faith” sword but now I don’t seem to find it in my weapon gallery………….Anyone knows where it is…………..? Or maybe tell me how to find it………..
I have the same problem like Quarezma!!!!
Can any one help me????????????
hey is there a way to set it to 800*600 but that it is not in that small window.
Each time i go online, i can maybe play from an hour to 3 hours.. then the game either freeze, or it freeze up my whole pc and i need to restart..
Anything i can do to fix this?