Dead Space 2 Errors, Crashes, Freezes, and Save Fix

By   /   5 years ago

Dead Space 2 is a direct sequel to the heart pounding Visceral survival horror shooter by EA. If you have run into problems while playing the game, refer to the troubleshooting guide below for workarounds.

Dead Space 2 Errors, Crashes, Freezes, and Fixes

1# Unable to Run Dead Space 2
You Double clicked the executable, a dos prompt shows up for a brief second, then nothing happens. Dos prompt may or may not show up. First try this –

  1. Click Start or press the Windows key and Right click Run, type msconfig, and then click OK.
  2. Click on Startup.
  3. Select disable All.
  4. Click on Services.
  5. Check the box that says Hide All Microsoft Services, then Disable All.
  6. Apply, then restart your system.

If that doesn’t work, Go to your device manager, and under ‘Human Interface Device’, right click on ‘HID Compliant Game Controller’ and disable game controller. Don’t disable the whole thing as it may disable your mouse also. Go to properties and select devices other than your mouse and disable them.

Can’t access Dead Space 2 PC Menu After Press Any Key to Continue Screen
If you are on XP, go to C:/Documents and Settings/Your_User_Name/Local Settings/Application Data/Electronic Arts/Dead Space/

If you are on Windows 7 / Vista, go to C:/Users/User Name/AppData/Local/Electronic Arts/Dead Space
Note: If you can’t find the AppData folder, enable “show hidden folder”.

Now open the settings.txt file – find and remove these lines:

Window.Top = 0
Window.Left = 0

Save changes and launch the game again. Hopefully this will resolve the issue.

2# DLC Weapons Disappearing After Loading Checkpoints
DLC Weapons seem to disappear after loading the checkpoints in game for few people or after getting killed and checkpoint is auto loaded. Most probably will be fixed in the upcoming patch.

3# Dead Space 2 – Unable to Save Game (PC) Fix
It seems people are unable to save their progress using Save Stations. You go to save station as soon as you press E, it closes as if you pressed ESC to close it. Load the game back up and start it from the last point it actually let you save which may be the first save station way back in the beginning. Now much to your surprise every save station magically saves your progress.

4# Dead Space 2 Port Forwarding
You need to forward these ports in order to run the game properly online.

UDP ports
8088 – 28088

TCP ports

4# Dead Space 2 – Camera Bug Fix
The camera won’t stop sticking to the corner in the menu and will move in the same direction non-stop in-game. You need disable any controller connected to your PC. Go to Device Manager. Click the + next to Human Interface Devices. Right click the Controller, Select Disable and Accept.

5# Dead Space 2 – Can’t Connect to EA Servers
If you are experiencing problems connecting to EA Servers, make sure your internet outgoing data is not blocked by firewall or antivirus. Port Forward the required ports for playing Dead Space 2 online. And if all that fails, EA servers may be overloaded as we speak, so I say give them 2-3 days. Patience!

6# Dead Space 2 – Can’t Launch the Game
If you downloaded the game from Steam, and it is giving errors on launching the game. Like this file not found, can’t load this file etc. Verify the integrity of the game files and it will resolve this issue.

7# Dead Space 2 – Can’t Save or Access Pause Menu
Similar to Dead Space 2 save bug, you will be lucky if you resolve it by restarting from the last save. One thing though, it is happening with people who don’t frequently save the game.

8# Dead Space 2 – How to Change Mouse Sensitivity (Acceleration)
Find “settings.txt”. First enable your OS to show all files and then go to

C:\Users\YOUR USER NAME\AppData\Local\Electronic Arts\Dead Space

Now you will find Settings.txt which you can edit to increase or decrease the mouse sensitivity.

9# Dead Space 2 – Poor Frame Rates, and Stuttering
Try disabling Vsync and SLI/Crossfire, it will likely resolve the issue.

10# Dead Space 2 – Crashes on Desktop on Launch
Again, it is related to Human Interface Device.

  1. Start Menu>Control Panel>System and Maintenance>System>[Left Panel]Device Manager.
  2. Human Interface Devices [HID]
  3. Disable HID Compliant Game Controller
  4. Try disabling any other controller-like devices such as Logitech, or Jumi.

If you face any other issue, tell us in comments and we will try to help you out.

Zawad is the lead editor of SegmentNext. He primarily manages what gets published on the site. He is a finance student and PC games enthusiast.
  • V2AssaultBuster

    DS2 Crashes Every 5-10 Minutes,Help Please

  • V2AssaultBuster

    DS2 Crashes Every 5-10 Minutes,Anyone Has A Suggestion?

  • Jackob

    I have a problem with the elevator in Chapter 7 elevator goes all the time and dont spop please help

  • dCIur

    I think my problem is not over! My second I open dead space usually there when I click to play each game pieces not cartegam! example, I created a new game i am a man without any transparent parts! he’s too ugly and too soon and the game play is too well! the “pyramid” and the monsters are too well! all filled with transparent holes! help me please

  • Evan

    I don’t know why my problems isn’t in the list here. My game crashed to reboot several times and once crashed to desktop. I worked all the way to chapter 13 right after I saved at a save station and right before I went for a store “vendor”, it crashed to reboot and lost chapters 11-13!! Oh gawd, I have to start all over again from chapter 10 to chapter 13. Is there any way for me to retrieve the missing savings? And how to stop that crash? Please, help me. Thanks.

  • shaun

    hi i have problem with dead space 2 keeps crashing red your bit about controler and text file so i did all that but still crashes plz help

  • Kitty

    Hi, I’m having a problem with the boss fight at the end of chapter 5. I watch the video with Daina, go down through the vent thingy, and encounter the boss. Then when you’re supposed to shoot at the boss, the game won’t let me fire any weapons/kinesis/stasis. I’ve tried updating graphics drivers, reinstalled the game, and unplugged all HIDs. Any ideas?

    • nostromo56

      Kitty…Im having the exact same problem. I also had a problem catching the “jumping between cars described above” but after about 30 tries… surprize! managed to not loose my grip and crawl into the car.

  • brb

    I have a problem with the game.
    I can use ‘E’ to push a necromorph off me, but
    am unable to use that to get through a quick time sequence
    like jumping between train cars.

    What is causing this problem?

  • shane

    hey i keep having a crash around the end of chapter 3 as soon as i start the elevator, am i alone on this?

  • RedHawk

    Upon breaking threw the window on Chapter 6(right at the beginning) i talk to Stross like normal but then the door im suppose to go threw is \locked\ and is saying \Equalizing Pressure\ and wont open.

  • nudeboy

    hey i am having the same problem in chapter 4….
    pls help me


    hey i need help….
    in chapter 4 when i get past through that noisy door using stasis..
    when i enter the engineering vent it gets locked from both the sides…
    i tried everything but i dnt knw how to fix this bug up…
    pls help me out….

  • elektra(tM)

    luved it … hey m having a an issue .. :( .. dunno why cant i walk using WASD =(=( … i mean only in the game “w” is not working for moving forward =( .. and everything is fine … first thought that my keyboard’s dead … buh i checked it on notepad and “w” works fine ! seeeee =) … buhhhhhh … i can’t play with other any binds except WASD .. =( .. neeeeeeeedddd helllllllllllppppppppp =(


    HELP :)

    When i enter the game, after de hit any key screen, the menu is always on the bottom (as if i was putting the mouse arrow all the way up). When i try a new game, the character is always looking up…

    Have reinstalled game, checked mouse drivers, etc.


  • r1k0s1p

    Ok YES. Thanks Zawad for your help. Now i can play it.

  • kenny

    whats up with the chapter 11 strauss bug?? the game is not registering the action button for sum reason, cannot get past this point no matter wut i do. purchased version of dead space 2. thanx for any help

  • r1k0s1p

    Ok. Thanks I’ll try it first. Un-plug any controller likes usb attached to my PC ??? There are 2 external harddisk, 1 canon multi printer, 1 usb modem and 1 usb gamepad. Which one …. please ????? Thx.

    • Zawad Iftikhar

      try unplugging the gamepad first.

  • r1k0s1p

    My system :

    Pentium 4 Dual core 3.0 Ghz
    Memory 3 Gb ddr2
    Sapphire HD 4650 HM ddr2 128 bit
    Motherboard Asus P5GC-mx

  • r1k0s1p

    CAn u help me, i already finish install for the game dead space 1 and 2. But when it start, the camera is always turn arround 360 degress and it wont stopped. So i can play it …….. Can anyone help me ??????

    • Zawad Iftikhar

      un-plug any controller attached to your PC.

  • r1949ford

    Have any of you come across this one…… retrieving ammunition, medical supplies, stasis, etc, I get \Inventory Full\, even when I’m completely empty. Go figure!

  • stealth13

    i hade a serious problem too.
    In chapter 7 when i go to an alley to solar control, my screen goes blank..
    may patch gonna fix this problem? when the patch will release?

  • djNio

    Here is a problem, that no Forum could solve it.

    I downloaded the Game, and Installed it just fine. When I run it, and reach the screen that says “PRESS ANY KEY TO CONTINUE” when I do press ANY key it crash and take me to the desktop with the “Dead space™ 2 has stopped working”. I used cracks, I used crackfixes, I downloaded ANOTHER pre-installed Game. I tried one of your solutions about HID, I unplugged my Joystick, then I unplugged EVERY freaking THING in my computer. I tried also to DISABLE everything in the HID list (even the mouse). After all these, Im still in this fucked up situation and I cant pass the “PRESS ANY KEY TO CONTINUE” screen.

    You probably cant do anything.. but you asked me to call for help in your final Solution list sentence. ^^

    Thanks for reading.

    • Zawad Iftikhar

      If you are on XP, go to C:/Documents and Settings/Your_User_Name/Local Settings/Application Data/Electronic Arts/Dead Space/

      If you are on Windows 7 / Vista, go to C:/Users/User Name/AppData/Local/Electronic Arts/Dead Space
      Note: If you can’t find the AppData folder, enable “show hidden folder”.

      Now open the settings.txt file – find and remove these lines:

      Window.Top = 0
      Window.Left = 0

      Save changes and launch the game again. Hopefully this will resolve the issue.

      • djNio

        Well, unfortunately it didn’t happen to solve the problem.
        Its very weird though that after any change I make to this .txt file nothing changes on the game launch.

        For example if i change the resolution or if i even make it windowed (u know by puting ‘false’) it wont take effect on the launch. It will still be same resolution and full windowed.

        Maybe your solution works, but not via this folder and text file. Are you sure “Dead space.txt” is connected with the Dead space 2 game? Because I have Dead space 1 too.

        I highly appreciate your time mate. I await for your reply.

        • Zawad Iftikhar

          settings.txt Sir!

          and make sure you mark it read only after you have saved the changes. It surely has worked for everyone else who has had this issue – should work for you too.

          • djNio

            Yes, settings.txt in “Dead Space” folder.

            These are my settings:

            Audio.MusicVol = 1.00000000
            Audio.Output = 0.00000000
            Audio.SFXVol = 1.00000000
            Audio.Subtitles = true
            Audio.VoiceVol = 1.00000000
            Control.InvertX = false
            Control.InvertY = false
            Control.MouseSensitivity = 0.50000000
            Control.Shock = true
            Game.Played = 0
            Locale = en
            Misc.LastSaveSlot = 0
            QualityOptions.ActorMotionBlur = true
            QualityOptions.Bloom = true
            QualityOptions.Blur = true
            QualityOptions.ConfigType = 1
            QualityOptions.Decals = true
            QualityOptions.DoF = true
            QualityOptions.EdgeAA = true
            QualityOptions.Flare = true
            QualityOptions.Glow = true
            QualityOptions.ManipColor = true
            QualityOptions.ShaderQuality = 2
            QualityOptions.Shadows = 2
            Window.Fullscreen = true
            Window.Gamma = 0.50000000
            Window.Height = 1080
            Window.Hz = 60
            Window.State = 0
            Window.VSync = false
            Window.Width = 1920

            I deleted the two lines, I tried changing Resolution and window mode and also I tried “Read Only” and still nothing changed.

            Im still not sure if this settings.txt is connected with the Game.. there should be changes, and probably you would have fixed it already. Is there any possibility being somewhere else?

            • Zawad Iftikhar

              Settings.txt file is what the game uses for all the settings it loads for the game. So definitely it is connected with the game.

      • GlanzaV

        I have the exact same problem as djNio. What I did was (after a lot of other things failed), copy the settings.txt from that Dead Space 1 folder (Electronic Arts) in Appdata to the Dead Space 2 folder (EA Games). After that if you change something like resolution or fullscreen mode to false, you can actually see the changes. I also deleted those 2 entries mentioned in the solution, but that didn’t help. If you press a key at the ‘press any key’ screen, it crashes to desktop, saying Dead Space 2 stopped working. Very annoying problem, I’m also running out of possible solutions.

    • Zawad Iftikhar

      Did you try running the game at low resolutions/graphics ?

  • safo

    i finished the game !!!! its so cool

  • safo

    every boddy have the same problem at chapter 7 after the save location u enter the door and @#%$&*%*&^$@! it crashes :(

    • stealth13

      how could you solve the problem? thanks

  • ping

    sorry but the fix for bug #1 did not work for me..
    i disabled all startup and services, but the dos window problem persists.
    the 2nd fix wasnt applicable i guess as i dont have HID Compliant Game Controller in my device manager..

    damn, my desktop didnt seem to have much problems running higher performance games…

  • christ1212

    crash to desktop in chapter 7 when entering door try to lower your visual setting in deadspace 2
    turn of vsync
    turn off full screen
    graphic quality low
    notification off

    i dead this and it works

    • safo

      it did not work it crashes every time :(

  • benz

    Problem solved.. download crack fix FTL..with my low spec pc (athlon x2 5000,3 gb of ram,ati x1650pro ,legacy driver 10.2..i play dead space 2 without any issue, 60fps with high setting..i finished the game 5 times with any difficulty..

  • Kzenk

    Hi My problem is basically when I start the game it stays on black screen. It does not do anything. When I close hiting alt f4 it asks me any data I have not saved will be lost, like if I played the game any help?

  • Moon

    Chapter 7 Crash Fix: Everyone crashing at end of level 7, your non-legit crack is corrupt, download a the cracked EXE for Dead Space 2 from and replace. Tested and it works :)

    • safo

      i ll try it thx dude

  • syed

    I keep getting the pause screen when I play the game on PC. I play the game and 5 minutes later it freezes to the pause screen. It happens constatly, any ideas?

  • Rooyah

    I’m having a serious problem. I recently beat DS 2 and it was awesome. I have an m11x laptop and a main custom computer and wanted to set up auto syncing for my save files. I downloaded sugarsync onto my laptop first and synced up a number of save games. When i tried to play the game on my laptop however when i pressed any key to continue the game crashes. It worked fine before on the laptop and now when i try to play on my main rig the same thing happens. Any help is appreciated

    • Rooyah

      *Note: I installed sugar on my main computer too and synced. Im wondering how the save games could have anything to do with this at all, what exactly happens when you press any key to continue?

  • reza

    please someone send me (dead sapce 2 chapter 8)or(dead sapce 2 slot 16)

  • MANas

    i play about 20 minutes and black screen have to restart my pc;( what to do

  • wikiman

    I also have a problem with this game. I’m playing it on my PC, game runs smoothly but after 30-60 minutes of playtime freezes and all i can see is a grey screen. After this the only thing i can do is reboot my PC. I updated my card drivers but t didn’t help. Somebody has any ideas how to fix it ?

    My PC specs :

    AMD Athlon II x2 240 3.00 GHz
    Asus Radeon EAH 4650 512 mb 128 bit
    2GB RAM
    Windows 7 32bit

  • joshgreg

    its not just people with ilegal uploads of the game that are experinceing problems people who purchaased it off steam are also experianceing the problem with it not working at chapter 7 when you walk down the hallway with the moveing lights. only some steam users are experinceing this problem BUT YOU CAN FIX IT WITH A CRACK my friend did this and now his game works i can’t say if it will work online or not after replaceing the file. but download utorrent i think this is ilegal software but you will be fine you won’t get arrested go to the pirate bay and search for working crack dead space 2 then download it my friend used the second on the list whatever its called he said there was three of them. then put the file in the game directory the file the game loaded into then it should work. but pc players can’t get the suits you unlock after you beat the game once THIS IS NOT THE CRACK the scamatics don’t spawn and EA is working on a patch for that if your playing new + don’t if you start and save you can’t restart from the begining to get the extra suits if you pass one you will have to beat the game again to get the ones you missed the first extra suit is near the first store underneath the node box on the couch you enter the store is on the left the node box is on the right.

  • daigorogr

    Hi there,

    I will go straight to the problem.
    Game loads to the screen that says “Press any key to continue”.
    I press key-s on my keyboard but nothing happens.
    Plays an intro video and returns to the screen that prompts to press any key again.
    I tried to disable HID devices but to no luck, same thing.
    Can you help?
    Thanks in advance :)

    • Zawad Iftikhar

      Make sure you meet minimum requirements. I remember people facing the same sort of error in case of black ops when they were trying to run the game on single core processors which is below minimum requirements.

      • daigorogr

        Running on dual core 2.4 though minimum is 2.8
        Maybe that’s why… :(
        Thanks for your reply, much appreciated.

        • plakpot

          Hey, i have the same problem as diaigorogr and im extremely annoyed by this. I have an AMD phenom II x4 955 processor with all cores running, so i doubt i has anything to do with that. Ive tried about everything (changing firewall, updating every single driver on my computer, disabeling all Human interface Devices that are not my mouse and keyboard). And im baffled that there are no fixes for this, nor there are many comments on this problem.

  • boo

    for chapter 7 bug … download the crack fix 😡

  • JOn

    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************
    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************
    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************
    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************


    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************
    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************
    ***********FIX FOR ALL CHAPTER 7 GLITCHES!! **************

    • UCJ

      dude, chill lol. even LEGIT users are experiencing this problem.

  • Dimitar

    I play Dead Space 2, when I kill the first boss, when you talk to a girl on a mic, the part when you ask her “How long have I been here” and when she answers “3 years” so after that when I go through a door, and go down the stairs and there is a door blocked by some metal, and by pressing “F” with that power you have (I don’t know the name actually) I remove and there is a door, I press “E” to open it and it says STAND BY. When I wait fore a couple of minutes the game completely stops! So I have to restart my PC or exit the game only by the task manager. What should I do???

  • Rastafaran

    hi, yeh i had a same problem with chapter 7, prob is crack, but somehow i tried run that as a administrator under windows xp sp2 and it worked , im using vista, so try it maybe its solution for ya

  • kimdsv

    please i need a chapter 8 save game

  • arsen

    yeah. the same problem with chapter 7 opening the door. Could someone upload a savegame on the next check point?
    Here’s the savegame before the crash door:

    • Moon

      your non-legit crack is corrupt, download a the cracked EXE for Dead Space 2 from and replace.

  • Chris

    I spin round and round when the game starts, please help

    • Zawad Iftikhar

      Unplug your controller.


    Yeah all dudes with chapter 7 crashing BUY THE GAME

  • Thomas

    In Chapter 7 right before entering the solar control center my game Crash what do i do

  • saman

    in chapter 7 when i open a door then game crashes ro desktop !
    (don’t send) i tried many times but …
    system is high ! and whats the problem ?

    need help ! tanx
    plz reply my e-mail .

    • safo

      look ur crack is corrupted u need to replace it from the internet go to and search for crack exe dead space 2 trust me i fineshed the game

  • Peter

    Hi im have other problem when in try open door is crash game and back to windows. I try play this same lvl on start and im try open one door is crash.

  • Cam

    Hi, I’ve tried the instructions regarding the dos prompt, plus re installing and other instructions metioned on this page but I still am getting the very same thing. A dos prompt flash up for half a second and absolutely nothing happens. Does anyone have a solution that can help me out.


  • Seeker

    Hey, I’ve got some strange crash after entering a room.. It got me this error:

    Problem Event Name: APPCRASH
    Application Name: deadspace2.exe
    Application Version:
    Application Timestamp: 21544c46
    Fault Module Name: StackHash_0a9e
    Fault Module Version:
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 45410342
    OS Version: 6.1.7600.
    Locale ID: 1051
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Anybody knows how to fix it?

  • Saif

    I have a problem with chap1. After getting out of the elevator where the ghostly girl is seen and shutting down the decompression I get to a save station beside left side of which is a store and I have to go straight through a door which is of course unlocked. But when I get close to it the door suddenly becomes locked. I have restarted from checkpoint several times but its all the same.
    There are too many bugs in PC games>
    Plz show me a solution.

  • Sean

    When i use my xbox controller (for pc version) i notice it slowly rotates the camera to the right during game play. If i even briefly use my mouse the rotation will stop, but continue once i use the controller agian. Any fix for this?

  • James

    Having issues as well, about 1/2 way in, everything has been smooth sailing up to one section where no matter what, unavoidable game crash.

    Walk down a corridor ,open the door, game crashed. Loaded up last save, try the door, game crash. Load up an earlier save, play through to the same section, crashes on the door trigger every time.

    Fully updated drivers and OS, Core2 Q9550S, 4GB RAM, HD6870, Win7 Ultimate 64.

    I am half way through this great game, now I cannot play any more for weeks until a patch, which MAY fix the issue. Thanks EA Games, I am rightly fucked off….

    I cant even take this back and get an XBOX360 version, as the game has stupid online activation, so no returns on your buggy as batshit software.

    Why are Stalker style software releases becoming so much more common. Hint: Take another 4 weeks to bug test the thing, loads of good developers can get it right. This is basically another reason PC gamers pirate games. Can’t say I will likely buy another title on release until the internet can validate its a BMW not a Hyundai.

    Sad Face.

  • louis

    Hi i downloaded all the dlc for the xbox 360, ever since i got this, whenever i die i go to a never ending loading screen. and if i try to restart checkpoint before i die i have inviable weapons that i cant use and its very annoying. please help, i dont wanna do a new game in zealot mode.
    get back to me at thanks

  • m watkin

    Clayton, many thanks for that. For some bizarre reason, I only have the audio and control details in the settings file.

  • m watkin

    Hi, could someone post their dead space 2 settings file, please?

    Many thanks.

    • Clayton

      Be Careful, this is a very high screen resolution. You may want to fix that unless you have three monitors.

      Audio.AltNameColor = false
      Audio.MusicVol = 1.00000000
      Audio.Output = 0
      Audio.SFXVol = 1.00000000
      Audio.Subtitles = false
      Audio.VoiceVol = 1.00000000
      Control.AimAssistEnabled = true
      Control.AimingPosition = 1
      Control.ControllerSensitivity = 2
      Control.FireButtonControls = true
      Control.InvertX = false
      Control.InvertY = false
      Control.MouseSensitivity = 0.50000000
      Control.Shock = true
      Controls.AcL.X = 0x00000000
      Controls.AcL.Y = 0x00000000
      Game.PDiff = -1
      Game.Played = 0
      Misc.LastSaveSlot = 3
      QualityOptions.ActorMotionBlur = true
      QualityOptions.Bloom = true
      QualityOptions.Blur = true
      QualityOptions.ConfigType = 1
      QualityOptions.Decals = true
      QualityOptions.Distortion = true
      QualityOptions.DoF = true
      QualityOptions.EdgeAA = true
      QualityOptions.Flare = true
      QualityOptions.Glow = true
      QualityOptions.HighLightQuality = true
      QualityOptions.ManipColor = true
      QualityOptions.ShaderQuality = 2
      QualityOptions.Shadows = 3
      Window.Fullscreen = true
      Window.Gamma = 0.50000000
      Window.Height = 1600
      Window.Hz = 60
      Window.Left = 0
      Window.MessageNotification = 1
      Window.State = 0
      Window.Top = 0
      Window.VSync = false
      Window.Width = 8080

      • DirkDiggler

        I HAVE THE FIX! Simply go into your resolution settings on your desktop in windows, disable multiple desktops. Boom-Done. I had the same exact problem where it said could not initialize display blah blah blah and would crash on startup. After 5 or so minutes of fucking around with it, i just disabled my secondary desktop, problem solved. This might only be an issue in extended desktop mode. Also, a little trick if you use an ATI card and play with the settings, forcing things on and off and cranking things up, this can fuck many games and cause crashes/graphical issues. The best thing to do when diagnosing a display issue related to a game either graphical glitch or crash related, is to go into your ATI menu and tell it to revert to factory settings. 99% of the time this will fix the issue, even random late level repeated glitch crashes. After you verify the game is running again, then you can play with the settings and see whats causing the problem and what to avoid manually setting when playing that particular game. Hope this helps you in the future! Enjoy Dead Space 2… I AM =D

        • dj addams

          sorry but not work :(
          i hava gtx 295 and say could not initialize display hardware. i have actual drivers,disabling two monitors(i mean tv) and still not work!

  • George

    Ive literally tried everything i can think of to get this game to run i have the problem when i try to launch the game it goes to a black screen then crashes to desktop and says appcrash. Ive reinstalled the game several times even manually installed the game by copying and pasting the files to my harddrives ive reformated my entire computer reinstalled every single driver and update them. Ive even gone as far as creating a settings.txt file since one isnt in the folder and still no luck. My system specs

    Evga sr-2
    2 Intel xeon 5650s
    12gb Dominator GT DDR 3 Ram 2000mhz
    4 Evga Gtx 580

    I dont know what else to do ive tried the fix too were u haft to remove the window left and the other still cant get it to run.

    • Clayton

      Yes I’ve got an EVGA SR-2 with your similar configuration with this same exact problem.

    • Clayton

      I have a fix for you. If you disable one of your CPU’s using the jumper or if you reduce your core count to two in the BIOS (CPU section) Dead Space 2 will run.

      I would rather do the BIOS option, but both work.

      *NOTE I have Hyper Threading turned off for my overclock.

  • phil

    so im having the same problem as blacluc, i get to the door right before the solar array on chapter 7, i hit action on the door and my game crashes, any ideas

    • Mythic

      I have the same problem!!! On the EA forums site for DS2 I found this person also with the same problem. And a odd reply to it… Is this some kind of security check the no-cd crack missed or is it something else?

      Anyone know?

      • Moon

        download cracked EXE from and replace your cracked EXE to get past chapter 7

        • max

          There is so many Dead Space 2 v1.0 +1 +2 +3 +4 etc etc. which one???

          • babcity

            moon’s sollution works. just pick the first version (v1.0)

            my game went on to the solar array without another crash.

            thanks moon!

        • safo

          ll try it plz be shoor thx dude !!!

        • andrew

          i went to the website and everything but i clicked the link to download it but it won’t download :(

    • safo

      same problem :(

      • safo

        no no no wait…. it worked !!! yes yes yes thx moon!!!!

  • Dude

    I have no other problem with the game other than I can’t get SLI to work at all. Does anyone have any fix in this?

  • Blackluc

    The game crashes at chapter 7 at the solar array door. Impossible to progress now… I’m not alone with this problem, but nobody has a fix.

    • Fredrik

      I have the same problem. As soon as I try to open the door the game crashes to the desktop.

    • safo

      my game crashes at chapter 7 too.plz somebody help i want to finish the game!!

      • Blackstarr

        Im having this same exact problem. Isnt there any fix? I want to finish the game! ><

        • Lissiman

          SO DO I!!! ARRRGH!! HELP!

        • safo

          yes ther is i have this web
          type ther dead space 2 crack exe then u ll have a list just pick the first one

  • bakedbean

    When I start DS2, I never get a EA id log in. It just tries to connect. And is never successfull. This is on Steam for PC. Thanks

  • Jeremey

    game* not “same” in that first sentence on the third paragraph ;D

  • Jeremey

    I’m rather annoyed with DS2 as well. I keep getting a half-black screen and a “Could not initialize display hardware” error.

    My computer has a AMD Phenom(tm) II X4 945 Processor and aRADEON HD 4870 GPU. On release I played DS2 fine, then Wednesday it didn’t run, and today it still doesn’t. I have spent more time trying to get it to work than the amount of time it should take to beat the damn game.

    I did not change any drivers, I changed nothing. But the same decided to stop working. Today, I reinstalled the latest drivers 10 times, uninstalled them and reinstalled them fresh too, reinstalled directX, and the vcredist_x86_en thing, tried running older ATI drivers, messed with everything in the Catalyst Control Center, tried the HID thing you suggested, everything. I sent e-mails to steam and EA, steam was no help, EA hasn’t gotten back to me.

    I’ve seen people with my problem on other forums, but it’s because they have crappy video cards. I know my card is good because I played the game on HIGH settings up to Chapter 5, it ran perfectly. My other games still run fine too. Dead Space 2 just hates me. I’ve only found one other person with the exact same problem as me (or he found me rather), he spoke to EA for an hour, they were no help. He tried resetting his computer to how it was 3 days ago, still to no avail. I deleted DS2 and redownloaded (steam) and installed it, still nothing. Tried right clicking the .exe properties and changed the compatibility settings, nothing. Run as admin, double checked UAC, EVERYTHING.


    • Zawad Iftikhar

      You have possibly tried everything you could to run the damn game. Make sure your display adapter is fine. Cos the error you mentioned is related to your video card. May be unplug the damn thing and clean it up and plug it back in the computer. Clean your RAM’s – and put them back in.

      • Jeremey

        Just tried that, still no go. :( I didn’t think that would be the problem though, since all my other games run fine.

        Thank you though..

    • zerogee

      Yes, I did several times. I even uninstalled the game multiple times (i know this is not good to do, it starts to leave small files all over the place and possibly corrupt ones also) and tried all different kinds of installs.

      I did notice on one install it initally installed MS Visual C++ Redistributable. Since I have multiple code compliers including MS Visual Studios 2010, I notice i also had MS Visual C++ Redistributable 2005, 2008. So i tried deleting these and let the game reinstall them but it did not work. In the end I reformated my HD and did a clean install. The games now work perfectly. So i can only assume that somewhere in the registry was the cause of my problem as I have now re installed 90% of the programs I had orginally and the game still works good.

      although, i will say I installed DS2 first and it installed MS Visual C++ Redistributable 2008, then i installed DS and it installed MS Visual C++ Redistributable 2005> Iguess it doesn’t like MS Visual C++ Redistributable 2008. I initall prevented DS from installing MS Visual C++ Redistributable 2005 but it would not let me complete the install.

      I have been rackin my brains out over this for 2 weeks now when i decided to replay DS and had the problem when i reinstalled the game.

    • zerogee


      I tried all the same things you did too and multiple reinstalls are not always a good thing. registry errors start to creep in. First I would try running a registry cleaner and if that fails try rolling back to an eariler restore point before the problems stsrted. I would guess its a registry problem, but its only a hunch.

      if you read my post above i too had the problem, but at least you were able to play the game for a short time.

      OHH!! I just remembered, someone had a simimular problem and they fixed it by deleting two lines in the “settings.txt” file. It on the EA forum site, just search for load crashed on DS. if you already tried sorry for the repeat.

      • Jeremey

        My friend has the exact same problem as I do, he set his computer back to how it was when he first got the game, still did nothing. And I didn’t just install the drivers over each other, I made sure to remove them completely before reinstalling, but I’ll try the registry cleaner out after I test a few more things..

        And, where is this settings.txt file? I saw that in forums too, but it was for Dead Space 1, I don’t see it in the DS2 folder..

        • zerogee

          the file is located here for DS:

          C:\Users\name\AppData\Local\Electronic Arts\Dead Space

          and DS2 here;

          C:\Users\names\AppData\Local\EA Games\Dead Space 2

          just make sure you set folder options to view all, because it’s hidden.

          this is what you want to try; deleting “Window.Top=0” &
          “Window.Left=0” out of the settings.txt file

  • zerogee

    Hi, I have the crash on load problem. First let me say i have tried the suggestions above like starting windows with minimal services loaded. Also, in device manager I do not have an entry “Human Interface Devices [HID]” because I have no devices attached; In fact I have no usb devices attached. My mouse and keyboard are ps2 connection.

    This is my crash error;
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: deadspace2.exe
    Application Version:
    Application Timestamp: 00000000
    Fault Module Name: deadspace2.exe
    Fault Module Version:
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 0004d232
    OS Version: 6.1.7600.
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    My system is;
    Intel i7
    Win 7 Ultimate
    12gb ram (Kingston)
    2x Gforce GTX 470 video cards in SLI mode. ( I have try disabling sli. I even disable the 2nd video card)
    I use onboard HD audio and network interfaces. I have no other devices plug into my MB.

    I have tried disabling every non-essential device/ controller either thru bios or device manager

    I have no problems playing mass effect 1 and 2, CoD black ops, and modern warfare and many other games. I just cannot play dead space 1 and 2. Both have the same crash. I am at wits end and would appreciated any suggestions.

    • Zawad Iftikhar

      Have you updated all the necessary drivers and started the game as administrator ?

    • Raptor007

      I’m having the exact same problem! I even tried a fresh Windows install with the latest hardware drivers, but the error persists.

      I noticed we have a similar system configuration. I have a Core i7, 6GB RAM, single GeForce GTX 465, and Windows 7 Ultimate 64-bit. These are such common components though… I can’t believe that would be the reason, otherwise there’d be a huge outcry.

  • Ndayyy

    I have the problem that when I try to launch the game, the dos prompt flashes and then nothing happens. I tried everything that was suggested here, but none of that has worked. Any suggestions as to what I should do next? Thanks a ton :)

    • sergey

      reinstall the gamne LOL

  • Daniel Culveyhouse

    Hi: Regarding the #7 Save Station Bug: Sorry to hear that so many people had the same problem I did. I was annoyed when the durn save station activated then immediately exited. And I had the escape key problem too.

    Luckiy, you are right about the solution, and I posted a short 2 minute video on YouTube to show anyone interested. Stop the game, reload, and then make sure your escape key works and you can access the previous save station.

    Here is the link to the save bug video: YouTube Video: How to Solve the Save Bug in Dead Space 2

    Let me know if this helped!