StarWars Force Unleashed II Errors,Crashes, Freezes, and Fixes

By   /   5 years ago

StarWars Force Unleashed II is the second installment in the force unleashed saga featuring StarKiller as secret apprentice of Darth Vader. Game is gorgeous to be fair and features stunning animations and visuals. Errors, Crashes, Freezes and other game breaking issues are few and far between but if you are facing any of these, you can refer to the breakdown of the most common game errors and their workarounds below.

In Game Video Doesn’t Play
You started the game, but can’t see any cinematic? but a black screen and sound playing. Associate your .wmv files with Windows Media Player, or if you don’t have Windows Media Player installed, install it to resolve this issue.

Pre order DLC Code not Working ?
It hasn’t gone live yet, wait for a day. (It is to go live on 9PM 26th Oct, 2010). If you still don’t get it working, Lucas Arts are into this matter and will replace the code with the one that works.

How to Change the Language of Subtitles/Menu to English

  • >search>> “regedit”.
  • Computer/HKey-Local_Machine\Software\Wow6432Node\LucasArts\Star Wars The Force Unleashed 2

  • Edit the language from “ru” to “en”.

Stuttering Fix, Slow Video, No Video Fix
Make sure you are using the latest video driver, If you are on ATI video card then, try disabling “Catalyst A.I.” through the Catalyst Control Center utility.

How to Disable Catalyst A.I

  • Right-click on the desktop and select Catalyst Control Center.
  • At the top-left of the new window, click on “Graphics”, then select “3D” in the dropdown.
  • Click on “A.I.”, click in the box next to “Disable Catalyst A.I.”, then click APPLY and close the window.

If you are an nVidia user, don’t force Vsync through nVidia control panel or it may cause stuttering.

Restart the game and let us know how it goes.

Note. StarWars Force Unleashed II has 30 FPS cap by default. So if you are not getting FPS higher than 30, you shouldn’t be worried.

StarWars Force Unleashed II Controller Fix
Star Wars Force Unleashed 2 has a strange problem that you can’t play the game using your mouse and keyboard if there are any other USB devices connected to your PC like the controllers or the Joysticks.
It seems that Force Unleashed II recognizes any USB device attached as keyboard and mouse and in game instead of keyboard keys display, it tells us to press gamepad buttons like Press 1 or 2.

Possible Solutions

  • Plug out all your USB devices except for the keyboard and mouse.
  • If you find it hectic to remove them physically, you can mute them from windows to make your Keyboard and Mouse work. In order to do that go to Control Panel>>Device Manager and then search for Human Interface Devices. Right click HD-Compliant Game Controller and disable it. If you have multiple controllers, disable them all.
  • There is a chance that your keyboard still won’t work if it is USB. Then your only option currently is to use a regular PS/2 port keyboard.

Game Progress Stopped at The Salvation Mission (Fusion Accelerator level)
If you are facing this problem then you can try the following workaround:

  • After reaching the first cannon, do not exit the game, until after destroying the door and exiting the room.
  • After reaching the first cannon, lower the difficulty level to avoid the likelihood of dying, until after exiting the room.

Screen Tearing Fix
If you are facing screen tearing and the cutscenes aren’t that good for you when Vsync is turned on from the control panel or the catalyst, then enabling triple buffering can solve the problem. Screen Tearing can also occur if your Monitor’s refresh rate is low and your are trying render more frame rates than your Monitor’s capacity.

Autosave and Low Game Performance Issue
The game somehow works much better and smoother at resolution 800×600. So if you are facing graphic latency even if you meet the recommended requirements for the game, you can shift to this resolution for better experience. This can also fix your auto save problem.

Can’t Launch the Game (ATI users)
If you aren’t able to load the game properly then Turning off your Catalyst AI can solve the issue.

Game Does not Load
It might be due to the codecs used by the game. Updating your Windows Media Player to the latest version may help the cause.

Missing Sounds Fix
You may find some missing sounds at certain levels of the game. This issue can be solved by the following fix:

  • Download the file and unzip it in your drive.
  • Copy these files into folder: \Steam\steamapps\common\star wars the force unleashed\LevelPacks\
  • Overwrite the files when prompted.

If you are facing any other issues, feel free to post it in the comments and we will try to help you out.

Being the managing editor, Ali manages a lot of the editorial duties as well as publishing stories for you. A long-time gamer, his favorite game series is the Gears of War but when he's not gaming he likes to kick back with a few popular animes like Naruto.
  • IS44C

    The game works perfectly fine for me, but when I try to record it, with fraps, action, obs, dxtory etc. It crashes after a few minuits or when I use the force powers.
    I hope someone is still reading this stuff and might be albe to elp me 😀

  • Isaiah

    so the game will go to the dtart menu, and it will automatically say “Online sign in failed” and then it will take me to the new game slots, (save slots) and when i press new game it would freeze and this would pop up on some occasions,LEC BEGIN
    Message: Attempting to return Last Saved store as buffer.

    File: c:\p4\depot\SWTFU2\Port\Code\LecTech\System\GameState/PersistentStore.cpp
    Line: 357
    Function: Ronin::PersistentStore::Memstore::FindFreeDataStore
    Expression: FATAL
    (found in Log.txt) but sometimes not it would just stay at the start menu and say “Login Status:Failed to log in” and the little loding turing discs in the game will just sit there and ‘load’ at the start menu…. but when i delete my saved games it works fine…. ut i have to start all over…. Help?

  • Brent

    So I was just playing the game in full screen and I had to uninstall it and reinstall it for good reasons. And when I reinstalled it and tryed to play it again it would play, but it would only show the Icon on the bottom of my desktop and I would hear the game play, but not see the game itself wtf I tryed everything to get it back on full screen. any help?

  • Belrevan

    The only USB device i have is my mouse. And i still can’t move.

    I only have 1 PS/2 port and it is being used by my keyboard.

    Any more help would be gratefull

  • Shaddi

    I have an weird problem: Every time I start up the game, the cutscenes only take up about 2/3 of the screen in the upper-left corner. Then when the main menu pops up, it takes up the whole screen just how I like it. How do I make the cutscenes fullscreen?

  • Merlin

    It seems that saving the game takes a lot of time. Game runs smoothly.
    Where does the game put save games? I have the game installed on my portable disc. That might have caused it.

  • henry


    I can run the game fine but 1 part when I am playing the game it is dark and u can see through the walls but u cant see the walls. It is like the rendering is gone or something????

    Win 7 professional
    1gb ATI mobility 5650
    HP pavilion dv6
    i5 quad core 2.4
    4gb ram

    Any solutions???

  • adineo91

    I have this problem

    any ideas!?, it’s happend when the setup must finish.

  • Rob

    My solution, which came after months of having the game and never being able to play it on an XP (SP3) system that is FAR above the requirements, was to turn on VSync (required) and to right-click on the game executable and uncheck compatibility mode. What a pain in the butt for something that could easily be patched, aside from the VSync thing.

    BTW: I have an Nvidia GeForce GTX 550 Ti, for those who were wondering.

  • appeltaart

    Hi all, I just installed this game,, but when I want to play it, it crashes at startup; I see a black screen, then I get a message from windows that the program stopped working.. I installed and uninstalled the game twice, and restarted and cleaned up my registry.. Nothing works, I installed the game as admin.

    My pc works very well and all the other games I have all work fine..


    Intel Core I7 920 @ 3.6 Ghz
    Nvidia GTX 560 Ti DS (with Nvidia Gts 250 as dedicated physx;))
    6gb ram

    Windows 7 Ultimate

  • ajf

    hi there i have star wars force unleashed 2 my specs are

    intel core i5 2400 8gb ddr3 ram 500gb hdd and radeon 6850 1gb ddr5 graphics and on any setting i get a strange sort of ripple appearing in different places and the game seems to run but not very smoothly. i have it on a amd x6 with a 5670 graphics card and that has the same ripple but it runs smooth can anyone help the ripple is noticible ostly in the video and its exceptionally annoying and its a legit one from amazon

  • watbebe

    i found an solution nevermind my last reply:P

  • watbebe

    i started playing the game and it was a little slowmotion but i dint even mind that , now i got to the part which i am to use the mind trick so it says press (the middle mouse button then Q) but when i do that nothing happens , i have changed the Q but that doesnt work and i cant change the middle mouse button or the whole mind trick key itself so what am i to do? , i cant continue playing without it:P

  • elpela


    1. Create a link to SWTFU2 in your desktop.

    2.Right click it and select properties.

    3.Where it says NORMAl WINDOW, change it to MAXIMIZIED


  • elpela

    I have the same problem as Nathan. I can see and listen what goes on in the game by dragging the arrow over it’s icon in the tool bar. However, nothing happens when clicking. HELP!

  • Nathan

    I have a rather odd problem. I downloaded the Version 1.1 patch, but when I start the game it sticks to the Start Bar. If I float my mouse over it the tiny window that shows what is being displayed pops up, and I can see the game running. But whenever I click on the game to bring it up to full-screen, nothing happens. =( A little help please? Would be appreciated.

  • Jonatan

    Hello. My problem is this. A few months ago I downloaded The Force Unleashed II to my computer, but it did not work so I removed all of the files. Now I bought the game, but when i put the disc in the computer, it shows me that it is already installed. I have tried to remove the game from the control panel, but it still says that it is installed. And I can’t even uinstall it. WHAT CAN I DO!!?
    Help me please…

  • reflex

    I set the settings on HIGH and the game runs just perfect on my PC,but when i attack the enemy with a lightsaber it start to lag,and when i kill him it stops to lag lol.its not lagging when i use powers,just when i attack with lightsaber.Can somebody help me please?I have installed the latest drivers for my video card but its not helping please help me :( i have Win 7 ultimate 64bit,intel core i7 2600 3,4ghz,ATI radeon HD6950 2gb DDR5,8gb ram,1TB hard disk.

    • jacob reid

      i have the same problem, its annoying. i havent seen any solution, or anyone else with this problem

  • nándor

    Someone can help? Would love to play with him!

  • nándor

    I’m fine for me when I start the game loads normally but after him when he goes through the presentation and then tells you to stop game play Leal!! I do not know why somebody help !!!!!

  • jean

    I can’t get past the red shield in the 3rd level. my force grip can’t destroy it. what’s wrong with the game!? my machine is far above spec!!

  • Markus

    Hey, i cant choose between the forcepoint upg. Tells me the key to switch between them is [ ] but nothing happens when i press them, have also tried finding the keybindings somewhere so i could change them, but seems like i need those keys also to swap in options menu, also tried every other key on my keyboard, i have also tried holding in ctrl, alt, shift and Alt gr while pushing the button.. any soulution to this?

  • interal

    im on windows 7 home premium 64 bit and the game crashes at loading giving a send dont send report. patching to 1.1 didnt work any other idea’s? and yes its original bought , the crack didnt work. is there a 1.2 patch around?

  • carlitos

    estalei tudo certo mas fica lento como posso corrigi o fps do game para melhorar a velocidade ajuda ai vlw

  • GT Dean

    I had this game installed before, and it worked fine, except that the sound would get jumbled during cinematics.

    I just reinstalled it, with no changes on my computer, however now when I play it, after about 5 minutes it goes slow-motion. I don’t understand how in the world it would work differently now than before on the same computer… I’ve disabled Catalyst AI, turned everything down to the lowest setting (performance), and it has made no difference at all…

    I tried wiping it and doing a full reinstall. No difference. It doesn’t matter what resolution I use, be it 800×600 or 1600×900…

    Any ideas?

    • Zawad Iftikhar

      Don’t know some application is conflicting with the game. ALT TAB out of the game and see whether the CPU usage is jumping to 100% when you get back in-game. If this is the case, do a scan of your PC, it may be some virus that’s causing this. Taken up most of your RAM and leaving behind no or very low memory causing the game to behave like that. It can be anything, you will have to do hit and trial to eliminate the possibilities.

  • Travis

    Every time I try to save the game, I get a popup that says “Multi Option Popup” and directly below that it says “Text Alert”.

    It gives me two options: “Continue”, and “Back”. Clicking the back choice does nothing, and clicking the continue button makes the popup go away, but the game DOES NOT SAVE. I’ve tried over and over again. The popup keeps coming up when trying to save, and the game never saves.

    Is there any fix for this? Or am I doing something wrong? Thank you for any answers you can provide.
    Here are my specs:

    Windows 7 Professional x64
    Intel Core i5 @ 2.53GHz
    8GB RAM
    ATI Mobility Radeon HD 4650 video card
    DirectX 11

    I am on the 1.1 patch update for this game.

    • Zawad Iftikhar

      How are you trying to save the game ? you can press ESC manually and go through the menu to Save option and press enter as far as I know to save it. I would also like to know what do you mean by multi pop up option.

      • Travis

        That ESC method is what I’ve been using, and it still gave me the error. Basically, when I hit save in the menu, it would start to save the game, but then I’d get a notification in the game that said “Multi Option Popup” with nothing to read and no way to save.

        I fixed it by moving my save directory to another location. I don’t know why that fixed it, but it did.

        I appreciate your time.

        • Zawad Iftikhar

          Glad it resolved.

  • Isaac

    is there any way to play it on Windows XP Service Pack 2?

    • Zawad Iftikhar

      Game doesn’t support that version of OS.

  • EugenLord

    MY game crashes on loading can someone help

  • Jimi

    my game runs slowly even when i set my graphics to low and my resolution is 800×600 my computer has 4gb ram and intel graphics media accellerator hd

  • ernie

    why i cant play the game, it says ” this game requires a newer version of windows. please refer to the game’s minimum system requirements, anybody would like to help?…. please,,,,,

    • Siiih

      I am having the same problem.. someone help please..

  • wtfm8

    Can any1 post link to working crack? NO SHARECASH,password protected winrars and winzips, just normal crack that actually WORKS

  • Patric

    Hy I installed the game and when i run it says this game requires a newer version of windows or a new service pack. pls help

  • shaurya

    my game is not starting whenever i try to start it says the program cant start because d3dx9_41.dll is missing from your computer.try reinstalling the program to fix this problem what shld i do ????????

  • Neo

    i had the pc restarting problem turns out my video card’s heat sink fens needed cleaned havent had a problem with the pc restarting on its own since i did that it taxes the video so hard that a litte bust is all it need then bam X_x over heats.

  • star wars fan

    hey, i have problem with this game..when i try to open doesnt show up anythin..i try install it on my other works..why it doesn’t work on that pc..??that pc is better than the other..

  • Runetek

    My game installed fine but when I go to play it it casues my computer to restart every time.

    Proc : Intel(R) Core(Tm) i7CPU 920 @2.67ghz 2.66 GHz
    (RAM) 6.00GB
    Win 7 64-bit
    NVIDIA GeForce GTX 285 (Driver 260.99)

  • Leandro

    I’m having some strange problem with the game. Everything goes just fine until the moment that I unlock the mind trik, and I have to hold the wheel botton of the mouse and then Q … but it doesn’t work!! and I can’t go foward on the game, I’m stuck!!!

    The game is running perfect, no problem at all except for this, and the wheel button of my mouse works just fine.

    • Zawad Iftikhar

      try setting a different button for mind trick in controls and see if that solves.

  • Thanura Ravindra

    Hey I recently installed the game on my laptop, the cinematics work fine, it’s just that when I actually start playing the characters seem to be moving in slow motion. I contacted Activision Support(Australia) about this, they told me that my video card driver(ATI Mobility Radeon HD 3470) is out of date. Is there any way I can update it? or find the right driver for this game to download for free?

    • Zawad Iftikhar

      You can try running the game on lowest settings and even then if it runs slow, Upgrade!

      • Thanura Ravindra

        how can I upgrade?

  • Nima

    I have installed and run the game without any problem. But, it is bloody slow! I can say “slow motion”. I enabled 3rd buffering, change the resolution to 800*600.also all game’s graphic settings is on LOW. Still have the problem. Also changes the costume according to YouTube link. I guess that is not a problem with my laptop’s performance since I can play most games with high graphic settings.
    Any help would be appreciated
    System Information:
    Sony Vaio
    4GB Ram,
    Intel Core 2 2.1 Ghz
    Nvidia Geforce 8400M GT

  • lavinia

    I can’t lunch the game. I’ve installed & crack the game . When i try to open it gives me error … like: SWTFU2.exe has encountered a problem and needs to close.We are sorry for the inconvenience. etc etc…..I don’t know what to do

    Please help !

    • Cameron

      problem= your crack is junk
      it has an error because the crack file is the swtfu2.exe

  • NebThron

    I’m having the same problem as Costas. After around 15-20 minutes of gameplay, my computer will shut itself down, then I can reboot it normally after a few seconds.
    Windows 7 Ultimate (64 bit)
    Intel Core i7 1.60 GHz
    8 GB RAM
    ATI Mobility Radeon HD 5800

    I am playing this on a laptop, but before I get berated for that, this is specifically a gaming laptop (ASUS G73), and I’ve been able to play other games just fine on it.

  • w.rabbit

    i need help my game crash on desktop in loading after first video i have disabled Catalyst A.I. but its not working pls heelp

    • henry

      how do u disable catilist AI????

  • darkgemini

    the pc version of this game is crap! just like the first one, good on a console, but no effort was put into working out the bugs in the pc version. if lucas arts is gonna do this, then they need to quit making it for pc and stick to console

    • Cameron

      heck no they don’t
      i believe that they should produce it for every single platform and for everyone or not produce it at all

  • Gemma

    I start up the game, then after about 2-5 minutes actual play, the whole game crashes to desktop. I uninstalled and reinstalled to no avail. All my other games work fine, but I also had this problem with the first one, the Ultimate Sith Edition, got to the point where it was virtually unplayable. All my drivers are up to date and my machine isn’t small potatoes so I don’t understand what I’m doing wrong. Am I the only one having this issue?

  • Divinicus

    Game controls still not working. I have unplugged every USB device except my mouse. My keyboard is PS/2. The game still displays press 1 or 2 and once the game start I am unable to do any movements or attacks.

    • rattlesnake

      Have you tried disabling the controller from the device manager as mentioned?

  • bebex

    hi,i need help here…i instal the game n it did work but when in game,i cant change the resoution,it still at 1680×1050.can anyone help me with the solution???

  • Oenghus

    My game is defective, I can not use the battery (see:
    v = u9h9nRJpL_4 9:23 minutes). What do I do to fix?


    • Crow

      I was having the same problem with the battery at the cannon during the salvation mission, i restarted the level and went pass that, mine started doing that after i installed the patch 1.2

  • Joe

    Hello, I am having trouble with my game. When i start a new game everything seems fine and its when I actually get to play the problem presents itself. All the skins appear not to load and i find my enemys only having a vague outline around them. This is the same with starkiller clone and vader. The game runs fine otherwise. I have the latest drivers and my pc is well above min req. thanks

    • henry

      I have the same issue! its like the rendering in game is gone and it is all black.
      win 7 64 bit
      ATI mobility 5650 1gb
      4 gb ram
      i5 2.4 quad core

      any ideas????
      PS i turned off the graphics card and used the mother board and the game ran without the issue but because of low power of the motherboard card it was running to slow

  • adil

    every time i start the game the opening videos run…li…ke… th…is… ev…ery… ot..her… sec..cond… it… goes…

    and… it’s… ge..t..ting…

    when i’m patient enough to sit this painstaking cinema like this the game starts and runs at FULL SPEED, and looks beautiful everything maxed out settingswise. this game ran just fine on my friend’s computer when we tested it… so i’m not sure why the video is clipping out like this.

    gtx480 nvidia card, 8 gigs of ram, 6core AMD processor…

    any help would be fantastic.

  • Mitch

    My game froze in the middle of a battle with Vader on those platforms

  • Ciggpaket

    Still can’t find it, and i do got windows 7 64bit. Should’ve mentioned it earlier sorry. Is there anything i can do about this?

    • Zawad Iftikhar

      Windows 7 64bit, HKey-Local_Machine\Software\Wow6432Node\LucasArts Look here. You will find it hopefully.

  • Ciggpaket

    I seem to have a problem finding the “Lucasarts” folder in my regedit (under software etc). Does this mean i have to make a code myself to change the language?

    • Zawad Iftikhar

      HKEY_LOCAL_MACHINE >>SOFTWARE>>Lucas Arts>>Star Wars The Force Unleashed 2
      For 32 bit Windows.

      The one written in the article is for 64bit.

  • Costas

    I have a UPS and it says 600 VA. I think it’s 480 KW. I forgot to mention that those restarts started again after a very long time and I think that some software may have caused them.I hope I am wrong because I can’t delete all the programs since the restarts begun so what else can I do?????

    P.S I install usually games so one or more of them may cause the problem?

  • Aladdin

    i got same problem as paz n pete ,craches after the first loading , i have latest drivers on win7 x86

  • khoikisi11

    My game is running slowly ~ 40 – 50fps and a little bit choppy occationally, even with the 800×600 , i set my graphic setting to medium, my specs are :
    Window service pack 2
    Intel Dual Core 1.6ghz
    Nvidia Geforce 9400 GT 512mbz
    1gbz RAM

    • rattlesnake

      Your system specs aren’t that good to run the game smoothly.

  • Pete

    I use 8.12 on Windows XP – Service Pack 3

  • Costas

    Hi, my problem is that while in-game after 15-20 minutes of gameplay my pc restarts on its own. I have this issue everytime i play.It happens in more games but in this one its after some time while on the other ones, sometimes it doesn’t happen. I have tried everything, updated me drivers searched for viruses etc.I have also thought about temperature but my fans are working and I cleaned my pc from dust and i don’t know how to help it. My pc specs are:

    Windows XP Service Pack 3
    Nvidia Geforce GTS 250 graphics card
    Inter Core 2 Quad CPU 2.40 GHz
    2.00 GB RAM

    If u need more info, let me know. Because its getting very tiring to restart every time I play.

    • rattlesnake

      If it’s with other games too then it might be ur hardware causing trouble. Can you tell me about your power supply unit? because if your system reboots when you are playing games then it might be something with your PSU.

  • Pete

    tried to turn off the cataclyst A.I. , still crushing on the start

  • Pete

    the “Can’t Launch the Game (ATI users)” help is kind of incomplete. I see What is the solution? Have ATI 3650.
    crash message is like “critical error – want to send/dont want” the windows usual.

    • rattlesnake

      Which catalyst version you are on?
      And which OS you are using?

  • Paz

    i have and ATI raedon HD 4800 Series graphic card and i cant start the game
    after the first video ends my game loads for a minute and after the loading ends the game crashes
    what can i do?
    i tried switching cracks and it didnt help