Arcania Gothic 4 Crashes, Errors, Freezes and Performance HotFix

By   /   5 years ago

Arcania is fantasy action role playing game set in the rich world where an entire kingdom’s future is at stake. Become a hero, and challenge the king and reveal the hidden secrets. Day and night cycles, weather effects, lighting and shadow effects, clouds and stunning demonstration of the graphics of highest quality.

You got to love this game if you are a fan. Anyway, if any error, crash or performance issue is is holding you back to experience the game to its fullest, refer to the guide below for fixes.

Arcania Gothic IV Errors, Crashes, Freezes and Performance HotFix

1# Arcania Gothic 4 Crashes to Desktop, Black Screen of Death
Gothic IV doesn’t go well with different audio sample rates. If your audio sample rate is set higher then 24bit 48000hz, you may face random crashes to desktop while playing the game. In order to fix this issue, you will have to change your audio sample rate to 24bit and 48000hz. How you can do that ? follow the simple steps below:

  • Go to Control Panel >Sound.
  • Click ‘Playback’ tab, and select ‘Speakers’ and go to its ‘Properties’.
  • In the Speaker Properties, click ‘Advanced’ tab.
  • Now under the ‘Default Format’ drop down menu, choose 24 bit, 48000 Hz (Studio Quality) option.
  • Save and close the window by pressing OK and run the game.

Alternatively, uninstall the game and completely remove it from the registry. Make sure you delete game settings folder in My Documents, and re-install when you have done all that. You will find the Arcania registry entries in


2# Arcania Gothic IV Launch Fix
Run the game in Windows XP SP3 compatibility as admin. Make sure you have set the audio sample rate to 24bit 48000hz studio quality following the tweak above.

3# Arcania Gothic 4 Low Sound Problems
Update your sound card drivers, and make sure you have volume set to max for Arcania Gothic 4 in the mixer. Or,

  • Start Game.
  • [ALT] + [TAB]
  • Go to your system try by your clock and locate the icon that looks like a speaker.
  • Now, either right click on speaker and and chose “open volume mixer” or left click on it and click “mixer” underneath the volume slider.
    You should now see Arcania Gothic IV’s volume control, drag it up to the top.

Alternatively, go to Control Panel> Hardware and Sound> Sound > Click on Communications Tab and select “Do Nothing” radio button and it will fix this issue, its a permanent fix.

Windows XP
While in XP, for those who are having the same issue of low sound volume, you can try reducing the hardware acceleration, or configure your speakers to Stereo.

4# Arcania Gothic IV Blue Screen of Death
If you face BSOD, there are probable reasons for that. You are low on memory, virus, system drivers, overclocked PC heated up, or your power supply has gone bad. Checking every possibility may resolve this for you.

5# Arcania Gothic 4 Performance Issues, Hot Fix
If playing the game causes your GPU to overheat, lag, random freezes after sometime playing the game, and other issues along the lines. You can download and install the official hotfix that resolves all these issues.

Download Arcania Gothic IV HotFix from here.

6# Arcania Gothic 4 Start Up Crash
If setting audio sample rate to 24bit 48khz and starting the game in compatability mode as admin didn’t really help your cause. Make sure your antivirus is not blocking the game. Try running the game with your anti virus disabled and see if that helps.

Quick Checks to Get Arcania Gothic IV Working

  • Make sure you have updated DirectX installed.
  • Make sure you have updated your Video Card Drivers.
  • Make sure you have .Net Framework 3.5 Installed.
  • Also make sure your video card supports shadel model 3.0.
  • Make sure you have set the audio sample rate to 24bit 48khz.

If you are facing any other issue, comment and we will try our best to resolve that for you.

Zawad is the lead editor of SegmentNext. He primarily manages what gets published on the site. He is a finance student and PC games enthusiast.
  • Lilliam

    If you have difficulty loading the game from the disk, simply copy all the files from the disk to your hard drive and then launch the setup file from there. It works!

  • GF

    Cn anyone pls help. whenever i load the game its always really slow and in sure that its not normal

  • justmeh

    Hey ArchAngel.i think ure problem its ure hardware..try changing…i know beacause ive got that issue at few pc…and now can any1 help me plzzzz.i got the same problem when i try to launch the game it say`s that the aplication has failed to initiate………a littlehelp plz.

  • DC

    ATI Radeon HD 5670 i have this card and when i play gothic 4 its rain and my screen become all gray I update my drivers and instal pathc for gothic and it is same.CAN SOMEONE HELP MY PLEASE????/

  • Archangel

    Hi all
    My game works fine when i play for 3-4 min did’t counted the min but when i enter some areas or move suddlenly my pc freezes stays like that for 3-4 secs and then apears a blue screen like in bios i don’t have time to read… and gos reset what can i do ? did any of you experienced this and solved it? i patch updated sound drivers…

  • Luke Farrell

    I think this game is a piece of shit I install it and install the patch for it and the game still will not load I have no idea what the heck is wrong with this stupid game.



    Iam lauch arcania gothic 4 and write ,,Your computer need vBase90.dll,,How to fix this problem?

  • Gamer

    Please help me… i have a black and white video right after i finish the first village (feyish)…everything worked in feyish.Please answer

    • Heelp

      Hey gamer did u fix that problem? i have the same one :S

  • nikolaus

    Can anyone help me ? I’m using windows xp and GT 440 (GeForce) , corei5-760

    I cannot assign the controls keys ( move, action,etc). Thx

    • Simón Stipetić Velasco

      Same problem here, but running on vista, all requirements checked. It seems controller is not assigned or corrupted input file.

  • Sixtysix

    Hey erm i uninstalled gothic 4 and after some time i decided to play it again so i run instalation and it says gothic is allready installed…if i press uninstall it doesnt do anything and if i run doesnt do anyhin too…i searched files and all but i didnt find anything..any advice?x/

  • MastaK

    My game of this is kind of working when I put it on the lowest setting but when I try to start the game right the video plays then if ether skipped or just runs right, but when It tries to load with the crystal shining right but when the actual game tries to load it is super crazy slow like you can even see anything at all and if i even try to pause it, it doesn’t even try to load until I keep on pressing alt+tab then it would load a bit but when it does i would click on one menu but then i would keep on using alt+tab but there is a icon that pops-up that says (I think it was ether the video card or graphics card) anyways it would say that one of those cards have shut down or something and has been rebooted again and again, and when in game everything is just bad graphics and you could see the squares. no matter what i do it just gets worse and worse. every other game I have works but this one.

  • Stutter

    i can’t even get the game to install, the installer freezes up within the first 20 seconds of the installation

  • eXistenZ

    I have the exact Same problem as Azrael!

    Any other game runs fine. my video card is an ati radeon hd4830 512mb, 2gb shared memory.

  • chris

    hey :) i have problems with starting the game…i dobble click at the icon but nothing happens at all…

    i have tryed to run it as admin and run the game in Windows XP SP3 compatibility but still nothing at all happens…

    help anyone? : /

    • Victor

      i have the exact Same problem as Chris!!

      i have problems with starting the game…i dobble click at the icon but nothing happens at all…

      please help mee

      • rattlesnake

        Which OS you are using? Is the application visible in task manager..

  • Azrael

    Hey is there anyone else here thatll be able to help me with my problems

  • Azrael

    reinstalled the game and the patch and started a new game the 1st bit was better than the 1st install ie I could see where I was going but still having the same problem once I got past that, nuffin been fixed still getting that annoying bluish white streak

  • Azrael

    oh i was playing starwars the force unleashed 2 and dead rising 2 perfectly fine after my GPU crashing incident, just uninstalled the game and patch atm

  • Azrael

    oh yup well been hoping that what im getting for xmas since didnt get nuffin for my bday, as Ive had this card for bout a year now and its one of my oldest parts in my pc, apart from my CPU and my case, but in any case I shall reinstall and let u know the results

    • Zawad Iftikhar

      Well try playing any other game first… if you haven’t after the GPU overheating crash incident. We have had the same issue at LAN event – and it was GPU. So…

  • Azrael

    So due to that you recommend reinstalling the game gutted bout that coz the installer crashd a few times until i let it run without doing anything else, which is a 1st for me with this pc

  • Azrael

    well last friday my GPU overheated enough to crash my system thankz to a cable blocking my GPU fan but after removing the cable and letting the system cool off for the night everything was fine, but this was before I installed Gothic 4

    • Zawad Iftikhar

      I don’t know I can’t help but think video card is the problem.

  • Azrael

    na thats the only thing i havent tried due the hassle ppl have had with removing securom, would prefer not to tho, any other ideas after seeing those pics ?

    • Zawad Iftikhar

      Normally, these sort of issues arise due to overheating, or due to video card effed, or monitor not showing the screen properly but none of these apply to your situation since every other game is running fine and you have every driver and game updated.

  • Azrael
    • Zawad Iftikhar

      Did you try re-installing the game. I believe there is something wrong with any of the game files.

  • Azrael

    also how wuld I show u a screenshot ? can i upload it to this page or do I hv to email it to you

    • Zawad Iftikhar

      upload to imageshack or some other image host and share me the link.

  • Azrael

    done all my updates graphics card, direct x, physx and the hotfix, ps could you tell me how to do a screenshot in the game not sure how to do it


  • Azrael

    na im running other games like dead rising 2, kane n lynch 2 etc fine, my cards fine from what ive seen of my other games, ps also tried all the different settings too

    • Zawad Iftikhar

      Can u tell what have you done till now to make the game working – like updating etc…

      and if you could show me the screenshot..

  • Azrael

    Hey got a problem with my game applied the hotfix updated physx and my drivers my pc specs are
    Microsoft Windows 7 Ultimate x86
    Phenom II x4 945 3GHz
    Gigabyte MA770T-UD3P Rev 1.1
    4GB DDR3 1333MHz Ram
    ATi Radeon HD 3870 512MB DDR3
    1.5TB Primary & 750GB Secondary Hard drives (SATA)
    LITE-ON 20x DVD-R/W DL Drive (SATA)
    19″ LCD via DVI
    ATi CCC 10.12 beta
    Up to Physx engine 2.8.3
    Latest Dirext X from Microsoft

    The problem I have is a bluish streak through the middle of my screen that moves with my view, like if i look down at the ground it moves away (UP), if I level my view Im in it, and if I look up it shows up below my character but doesn’t show on water, apart from that the game runs fine on my system at 1280 x 1024 with all the video options at max.

    Any help would be greatly appreciated


    • Zawad Iftikhar

      Try any other game and see if this happens with that also. I have a feeling its your video card that’s fucked up..

  • georges

    my gothic downloader from isohunt and cracked was crashing to deckstop,so i reduced audio sample to 48000hz and it worked!!!!!!
    thnx to everyone who find the answer :]d

  • Christian

    I dont get any sounds at all in-game, and when i enter a dialouge it just “fast forwards”. But intro music works, before i get to the menu.

    • Dan

      i have the same problem, i have no sound and the talking parts run quickly… my audio configuration is set into the right one by default, so it must be something else. what should that be?

  • yedaxxx

    i have a problem, after finised install and i lunch start gothic 4 arcania , does’t work because need online , but i need offline..???

    • Gintaras

      you need crack (witch dont worck with xp on my PC)

  • Asfalto

    This game is absolute shit.
    If this is an rpg, i am the Pope.

    This is an rpg for dummies

    • Gintaras

      I hate to admit but you right. piranha bytes could do something better

  • night$layer

    I resolved my problem finally…simply in the option menu click on restore and then the controls will appear :-)

  • kothaar

    Icons for minimap dissapear, icons on quickbar dissapear, screen goes yellow, peoples faces and clothes look charcoal black instead of shaded
    after 30 mins game goes ultra slow then crashes framerate drops massivelly minutes before crash… and much more

  • Gintaras

    Hm… did you had such problem like we 2?

    • Zawad Iftikhar

      It ran fine, just had performance issue fixed it with the hotfix.

      • Gintaras

        didnt help :(

  • night$layer

    I’ve another problem…i can start the game but when i try to play the character is stuck…i can only look around by moving mouse but no other controls are set up…i try to go in option->control settings and there are no keys, even if i try to set up new controls it happens nothing…any solution???
    Thanks in advance:-)

    • Simón Stipetić Velasco

      could u manage something out? plsss

  • Gintaras

    i have the same problem like mathias so if someone has somthing to fix this problem help.

  • mathias

    i get the following error when launching the game in XP SP3, “could not start the applicaction due to incorrect configuration”, i tried changing the sample rate, but in XP it only gives 3 options, best, one more, optimal.

    Any help ?


  • Mathias

    Hi, i tried to fix the sound rate in XP SP3, but there is only 3 options, best, middle, optimal, which one is 24 bit ? Also i get an error when tryin to launch the program, “cloud not start application due to a incorrect configuration” andy idea how to solve this ?

    Thank you

  • The Fourth Triplet

    I loved this game… even though it’s not a real Gothic

  • :)

    How to pass date realise check?

  • Olisan

    this game is absolute crap sorry but this is just the true

    • Snookh

      the above comment is absolutely crap sorry but this is just the true

      • Diktitten

        Nope, he’s right. Sorry consoletard, but this is no Gothic game.

        • Scandal

          No. You’re stupid… sorry but this is just the truth.