NBA 2K11 Errors, Crashes, Freezes and Install Problems

By   /   5 years ago

NBA 2K11 is one of most visually beautiful NBA game to date, with lot of gameplay improvements, and lot of fun modes “Michael Jordan Best Games Roleplay” to relive the classics in history of NBA. If you are facing any issues running this game on your system, you can refer to the guide below for breakdown of all the errors, crashes, and other issues with their possible solutions.

1#Can’t Connect to Game Lobby ?
You are not the only one, initially no one could connect to the game lobby, or when connected online, the game lags like hell, slideshow gameplay. There is no concrete solution to that but you can try setting your router to put your PC in DMZ. You can refer to this tutorial for setting your router in DMZ mode for Linksys router, if you have any other router, the theory applies.

2#NBA 2K 11 Crashes to Desktop
If your game is crashing to desktop randomly, make sure your hardware meets the minimum requirements to run the game and you have updated video card drivers. Also refer to Memory Tweak below for further assistance.

3#NBA 2K 11 Out of Screen Issues
If your display settings are not in sync with your monitor, you may experience the screen cut, or may not see full screen display of the game. Set your native desktop resolution as the default resolution for the game.

If you are on console say Xbox 360, delete the NBA 2K11 settings file under “System Settings/Memory/Games/NBA 2K11/” and the game will create a new settings file for you resolving the issue automatically. You can do the same process if you face this issue on Playstation 3.

4#Can’t Start Installer ? or Installation Failed
If you are having trouble installing the game, ensure that all active programs, particularly internet security programs, are closed prior to installation. NBA 2K 11 requires an internet connection for activation. If the installer hangs at certain point, restart the computer and re-install the game to resolve this issue.

5#NBA 2K 11 Graphics Bugs, and Performance Issues
Update your graphic drivers and DirectX to the current version, restart the computer after installing new drivers or DirectX.

6#Can’t Start NBA 2K 11
Make sure your video card supports shader model 3.0 before you try running the game, it will only run if you card supports shader model 3.0.

7#NBA 2K 11 Low Sound Problems
Update your sound card drivers, and make sure you have volume set to max for NBA 2K 11 in the mixer. Or,

  • Start Game.
  • [ALT] + [TAB]
  • Go to your system try by your clock and locate the icon that looks like a speaker.
  • Now, either right click on speaker and and chose “open volume mixer” or left click on it and click “mixer” underneath the volume slider.
  • You should now see NBA 2K 11’s volume control, drag it up to the top.

Alternatively, go to Control Panel> Hardware and Sound> Sound > Click on Communications Tab and select “Do Nothing” radio button and it will fix this issue, its a permanent fix.

Windows XP
While in XP, for those who are having the same issue of low sound volume, you can try reducing the hardware acceleration, or configure your speakers to Stereo.

8#AMD Dual Core Timing Issue
Some older machines that have AMD dual core processors may experience problems running the game. If you have such a system, you should first visit the AMD website and obtain the latest processor drivers. You should only install this driver if you are confident that it is appropriate for your system (i.e. you have an AMD dual core processor).

9#NBA 2K11 Crashes, and Freezes
NBA 2K11 requires virtual memory to run properly. If your virtual memory settings are not correct, you may experience random crashes and freezes.

How to Configure your Virtual Memory

Windows XP

  • From the start menu, open Settings/Control Panel.
  • Double click the System icon.
  • Select the Advanced tab.
  • Click on the Performance/Settings button.
  • Select the Advanced tab.
  • Click on the Virtual memory/Change button.
  • Select the drive that NBA 2K11 is installed on.
  • Select the “System managed size” radio button in the “Paging file size for selected drive”.
  • Click the Set button.
  • Click OK multiple times to return to the desktop.

Windows Vista/7

  • From the start menu, open Settings/Control Panel.
  • Select System and Maintenance.
  • Select System.
  • Select Advanced System Settings.
  • Click on the Performance/Settings button.
  • Select the Advanced tab
  • Click on the Virtual memory/Change button.
  • Check “Automatically manage paging file size for all drives”
  • Click OK multiple times to return to the desktop.

If you face any other issue, let us know and we will try to help you out.

Zawad is the lead editor of SegmentNext. He primarily manages what gets published on the site. He is a finance student and PC games enthusiast.
  • asdf

    Me too. Xiet

  • adriana

    i cant save my player .HELP!

  • oded

    the commentery of the game doesnt work..all the other sounds do…

  • theo

    I cant install the game i double click the set up and it says : install wizard for NBA 2K12 ended prematurely what i have to do???

  • Denniel

    dali lng ng prob haha

  • Denniel

    update your directx to the latest version

  • Jonny

    When I start NBA 2K12 it won’t save my settings (player profile, keypad settings…). How can I remove it? Or have I wait for the patch?

  • Elias

    Ive tried downloading both EU and North America patch 1.01 (i have the eu but i tried north to see if it happened on both), but the installer window crashes when it says “NBA 2k11 Install Wizard”.

    I just cant click the button “Patch”, its not responding to my clicks, and after a while it says “Not Responding” at top, and the cursor is that loading cursor all the time, until i quit it by pressing the x, which actually works.

  • DC

    In the seazone mode i can’t to choose the roster and tell me how can i choose the roster

  • enz

    my processor is Pentium dualcore
    does it also affect the game?

  • Streak

    Same issue as ShaqCro says at first comment, crashes into desktop

  • Ian05

    Sir ! My NBA2K11 doesn’t have any audio ! I tried to check it on the mixer but NBA wasn’t found ! I have DirectX 11. What should I do ?


    • Ian05

      Please help ! :(((

      • Edmond

        install directx

  • Kristine

    When i start the installation.. i always come up with this message “Could not access Network location %APPDATA%\2KSPOR-1\NBA2K1-1\Saves\.” and therefore stops the installation..

    ANY suggestions and help?? PLEASE ^^

  • red

    my 2k11 crashes when i proceed to offseason after the championship…
    I downloaded latest patches the additional game experience works but still crashes to desktop…. why is that so? pls help…

  • Edu

    Soo PLEASE Help me with this one maan
    Everytime im playin in a game or whatever playin online or just a quick game or a game mode my game crashes and shuts the pc down!!! Oo


  • raymond

    hi i can’t run the game on windows 7 i don’t know what to do ??

    • Nearlester

      Use compatibility mode, right click on the 2K11 icon and properties use XP

  • caio

    o meu nba funcionava normalmente , só que agora os jogos nao iniciam mais, ficam so no loading

  • LeBrone James

    Everytime I start the game I have to watch M.J.’s final in 1991… and I can not save … can somebody help me


    hello, sir can you please help me. i’m almost half way on my season, actually past half of it and i played all of those games. my concern is. i saved my association after playing the first quarter of it, the game is between lakers (my team) against thunder. and now, when i try to load it, the game loads (meaning it shows the faces of the players) and after that… nba 2k11 will close and will bring me to my desktop. i rebooted my laptop but nothing happens, i even tried to delete and copy again my savegame but nothing works. mate, can you please help me. i don’t want to restart my association mate. thanks.

    • Nearlester

      Sorry to say this but you need to start again, ur save game is corrupted due to lag save situation, next tym keep a copy of ur save game that is after u finish a gameplay and quit the game

  • RA Fan

    When i play a quick match, my game freezes at the half time and 3rd quarter break. I can’t get through a full game. Any ideas? Thanks

  • Sylvester


    I was playing the game on legend mode, I was into the second season and after playing a few games, one game in particular I exited the game and it saved automatically. After I tried to load the game but as soon as it loads the game exits back to windows. It won’t even open the loaded game….any possible solutions you or anyone else might have to this problem, please let know, I would highly appreciate it.

    Thanks in advance,

    • Nearlester

      I believe ur game lags every now and then while playing, when that hAppens don’t save your game at that moment wait for it to come back to normal or better to finish the game, for ur save game its over, no known fix for this for now. Just always keep a copy of ur save game from
      %appdata%, roaming, 2ksports, saves…

  • NBA2K11FAN

    sir my nba 2k11 always missing on my desktop….. And when i try going to nba2k11 files its missing again…plsss help me….need help

  • Naim Aloz Mutia

    Help Me Please…

    When I play NBA2K11 its seems thats everything is ok then it becomes laggy and then returns to normal what should i do…

    Here is my spec..
    1gb Nvidia Geforce 8400gs

    • Nearlester

      Have u patch the game? If so, then that’s the problem, the update If just copy and paste will make the game laggy as u said, try reinstalling it without using the patch

  • jehar

    I don’t know why my 2k11 crashes after each game, even a simple quick game…though i meet all the requirements to run the game…I have played so many times and I had also MyPlayer.
    It crashes after i played earlier..

    Could someone help me with this problem?
    or you have the same issue..or what..


  • Harry

    hey there,

    my 2K11 also crashes, but not on the desktop, instead the whole PC shuts down around 1st or 2nd quarter into the game – it used to work just fine, but I have this problem ever since I updated it with the patch. I reinstalled the game without the patch – same problem now….
    Could this just be a virtual memory issue?

    • Nearlester

      We have the same senario, I have updated my display drivers 5450, try it tomorrow see if it works, I keep searching for fixes for this, I got Jordan 96 ave in the allstar game, craving to continue my career mode

  • simon

    my 2k11 freezes when its loading into the start menu. whats the problem? thanks

  • hiper

    2k11 on my pc is restarting on the game what should i do?? please help me.

  • Jan

    When i tried to start the nba, it goes back to the desktop then terminate the nba 2k11.. whats the problem? thanks

    • Zawad Iftikhar

      Please specify your Specs – and make sure you have every pre-requisite for the game installed. The issue like this can arise due to compatibility issues, so it is always recommended to start the game as admin in compatibility mode XP SP3.

  • VINKEL2k11

    When i star opening the game NBA 2k11 there was appear and said
    This application has failed to start becauese XINPUT1_3.dll was not found.Re-installing the application may fix this problem.
    what will i do??


    • Zawad Iftikhar

      Update DirectX.

  • Petros

    Hello,nba2k11 crashes when i start my player mode ( i saved the game while playing with the pistons cause i am trying to complete milestones and now when i load that saved game and it stops working pls help!!!!!!!!!!!!!!!!!!!!!!111

    • Zawad Iftikhar

      Update the game to latest patch.

      • ben

        what is a patch

    • Zawad Iftikhar

      Or that specific save file may have been corrupted somehow. NBA 2k 11 do had issues when playing player mode so I am hoping the latest patches will fix your problem.

  • Melvin

    When i start nba2k11,system error will appear
    “The program can’t start because XINPUT1_3.dll is missing from your computer. Try reinstalling the program to fix this problem..

    pls help

    • Zawad Iftikhar

      Update your DirectX Install.

      • michael

        panu mag update n directX

  • darwin

    Hey … can you please help me with my problem about the installer of NBA 2k11 .. i bought it in a store .. and it is 2 disk … disk a and disk b . disk A work fine . but in disk B in the middle of installation . there comes an error that says ” error reading from file C:/Programs Files/2k Sports/NBA2K11/streamedplayerchatter.bin. Verify that the file exist and that you can acess it. ” and the choices are ” retry ” and “cancel” i always keep on retrying … but it always shows up .. i try to reinstall it and the same problem occurs … can somebody help me with my problem … please … i want to play NBA 2k11 . i already truned off my avira antivirus ..

    • Zawad Iftikhar

      Get the disk replaced – installation media is corrupted. Or may some of the files are missing.

  • juanma

    I have the same problem, the game randomly crashes to desktop, i’ve tried everything and i can’t fix it. please tell me if there is a solution… i really like this game. thanks

  • Izuna16

    My game wont start up from where i saved it in my player mode. the worst part is that im in the freakin finals!!!

    • Izuna16

      p.s.-i need help!!!!!!!!!!!!!!

  • Ongyanzhe

    For some reason my mouse and keyboard would just hang while everything else works fine. Pls help.

    • Zawad Iftikhar

      Do you any gamepad or other usb controllers connected to your system ? if so unplug them and try again.

  • Mate

    I have some serious problems with the game. Unfortunately I can’t play in association mode, because each time I build-up a team and play the games in the 2nd or 3rd quarter the game quits to Windows without any message. The game works on my PC, i don’t suspect any hardver or driver problems. Before and after installing the 1.1 patch, the problem exists. Please inform me about the possible solutions as soon as possible.

    • Zawad Iftikhar

      Make sure there is no other application conflicting with the game. Like some anti virus or firewall. Try quitting all the applications and then run the game and see how it goes.

  • Rob Porta

    For me it was the 64 but version of windows. Once I erased and installed the 32 bit version it worked fine.

  • Sunny

    Your random crasshing to desktop fix doesn’t work…..

    It still crashes at random times. I’m very desperate to fix this issue. Please reply ASAP

    Thx =)

    • Zawad Iftikhar

      It’s a workaround mate. Sometimes it works, or even works great for few and doesn’t work at all for some. Crashes mostly occur due to software issues. If there is something wrong with the game code, I can’t fix it.

      So make sure you have the game updated. Have latest DirectX, Video Card Drivers and other pre-requisites to play this game.

      • sunny

        I’ll try patch NBA 2k11 today. I’ll tell you how the progress is

        Thx =)

      • Sunny

        The patch didn’t work. I think it only crashes when vsing the Clippers I think…

  • ShaqCro

    Hi, i have a trouble with my game.
    when i run the game, there appears a black window like if it is going to start. and there stops and crashes back to the desktop.
    would you help me?

    My pc specifications:

    Intel Core i5-650 3,20GHz LGA1156
    Intel 55chipset LGA1156
    4GB DDR3 1333MHz D-ch
    DVD+/-R-RW SATA 22X
    ATI HD5670 1GB GDDR5 DirectX 11
    MIDI Tower ATX GIGABYTE GZ-XX series 550W

    pleaseee helpp ??? I`m desperate…!

  • syber

    PLEASE someone answer?
    Can I play NBA 2K11 with these system?

    PROCESSOR : Intel (R)Pentium (R)D CPU 2.66GHz (2 CPUs)
    MEMORY : 512 RAM
    DirectX 9.0c

    I downloaded it but there are some lags..

  • bujojy

    hey dude..
    please help me with my nba 2k11 my videocardisgood but the problem

    is no sounds..

    please help with this thanks..

  • Logan

    When I went to controller settings the game froze, I couldn’t even pull up my dashboard. I didn’t think anything of it, so I tried it again, and the same thing happened. Can someone else try this? It’s probably just my game.

  • Tyson

    I have the same problem with the game shutting my entire laptop down on My Player mode after about the 3rd quarter all the time with ZERO WARNING. I was starting to think I was the only person with this problem, I’m glad I’m not…

    NVIDIA GeForce GT 445M With Optimus 3GB
    Core i7 Q840 @1.87 Ghz with Turbo Tech
    Windows 7 Home 64-bit
    8GB RAM Memory

    Now I can uninstall my virus program, but when can I RE-install it? Are you saying that in order to run this game I simply can’t have a virus program on my computer AT ALL??

    When I was running it on my desktop with Vista, everything was fine…no flaws…but I have Windows 7 64bit now

    Help please

  • Nikki

    i can’t go to the main menu.. please help! :(( im stuck on MJ’s intro.. please help me dear! ill appreciate your help! thankyou!

  • Annoyed

    The game crashes to desktop after SOME games in My Player mode.
    i.e after Celtics game, no matter win or lose.
    i re-installed the game and re-created my player but when i face up against celtics again, the game crashes right after the match.
    Hope someone can offer help, thank you in advanced!!
    replying me by email would be much appreciated as well. :)

    btw, i’ve met all of the recommended system requirements and tried the memory tweak and tried re-installing too.

  • Peeps

    i keep on getting “This application has failed to start because XINPUT1_3.dll was not found.Re-installing the application may fix the problem.” I even re-installed it for about 3 times now.These are my laptop specs:
    OS: windows 7 64-bit
    NVIDIA GeForce GT 425M
    Hope someone can help me,thanks!!!

    • Zawad Iftikhar

      Install or Update your DirectX.

  • bruno

    I have tried this game on win XP and win7

    on XP i tried all the memory tweaks and direct x and video card driver update and low all possible in-game settings but whenever i play game, it closes and comes back to the desktop after a couple of mins or sometimes i have to restart the pc manually.. (i have core2duo 2.8 3gb memory and 9500GT graphic card on xp)

    On win7 pro i was able to play without any problem using may same saved game and in-game settings. i am using P4 3.0, 3GB memory and 9400GT graphic card in my win7.

  • fLakes

    whenever i play games, it closes and comes back to the desktop after a couple of mins..

    these are my specs:

    OS: windows 7 32-bit
    System Model: XFX
    System Model: X-G31
    Processor: Intel core 2 duo CPu E7500@ 2.93 GHz (2 CPUs),~2.9 GHz
    Memory: 2048mb RAM
    DirectX 11

    pls help

    • fLakes

      i have nvidia geforce 9400 gt anyway.. can someone help me? :/

  • whlau

    Hi dude,

    Wish you may help me on this.
    My Dell Latitude E6400 have only the build in graphic card.
    Processor: Core2Duo P9600 2.66GHz
    Memory: 4GB
    Graphic Card: Build-in
    OS: Win7 Enterprise

    At start, It’s pretty smooth with all the lowest video setting.
    But, after start a match like 1 minute, the game starting delay, lag, and FREEZE!
    Can please assists on this?

  • Octavio

    I have my game cracked too, but may be it is not the same as you have, could you upload yours or maybe tell me where to get it? It might work

  • nelz

    i had d same isues problem.. i don’t know if this work to all but it’s fine for me.. i used a cracked to use this game.. so i removed my anti virus. and it works fine. but i still want to solve this…after i uninstall my anti virus, before i had all the 40 items of sue but suddenly i think its back to normal it’s 8 out of 40 items now.. so i still wonder if it is one of the caused this problem..

  • Octavio

    I have i problem in wich I need help, I have a GeForce GTS 250 and i should be able to play with top graphics with it, but i can´t because it gets lag and the only way for it to not to lag is to put it with low graphics. It works exactly the same way it used to with my GeForce 8600, and it should work better, do you have any solutions?

    • Nelz

      what is that game u want to play? i recommend u to use palit nvidia geforce 9800 gt ddr3 512 or 1gb. because i already play a lot of high graphics game with this one and all works fine with high graphics settings.

      • Octavio

        I want to play the NBA 2k11, the thing is that the GeForce I have is more modern than the one you own, and something odd is that I can play the F1 2010 in full graphics and I think it has more graphics than the NBA 2k11… So I wanted to know if it is a problem with game or what, becuase I just can’ t play the game with full graphics

  • Arvin

    My game slows down every 3-5 mins of playing. I have the requirements but still it slows down. What seems to be the problem? Help. :)

  • brandon

    everytime i finished playing my friend online, the 2k server send in the results, the screen says please wait and the game freezes,,, this happens everytime and it happens after every online game and i have to restart my xbox… how can i fix this?

  • Carlos

    My computer shuts down without warning everytime i play this game and its very frustrating and idk why it happens
    All of my games run smoothly on High settings (38-40 fps, Vsync off) like Fallout: NV, MoH 2010, Dead Rising 2 and other demanding games and not one of them turned my computer off

    ATI Radeon 4650 HD
    AMD Turion Dual Core 2400 Mhz
    Windows 7 Home 64-bit

    Please add this to your list :)

    P.S. I have a cooling fan and my room is effing cold so i dont think i have an issue with overheating

    • Nelz

      1. you need ddr3 for your graphics card memory
      2. if you are using crack version game. try to remove your anti virus, uninstall it not just you turned off or deactivated it.
      3. or maybe ur game installer is corrupted.

      hope these helps..

  • kenjo

    and my OS is Win7 32bit

  • kenjo

    hey this is my PC specs,

    Pentium(R) Dual-Core @ 2.6GHz
    Memory: 2G
    Direct X 11
    Video Card: Nvidia Geforce 8400Gs 1G

    why every time i got airball, backcourt even reaching foul my NBA2k11 crashing…

    kindly help me … Tnx a lot :)

    • Nelz

      your hardware is awsome.. except for one thing 8400 gs? i tried 9500 gt 1g but the game is lag so i think u need nvidia palit 9800 gt 512ddr3 or 1g ddr3.

      hope this helps..

  • sphynx18

    uhmm , can you help me please , my nba 2k11 is bit laggy (GRAPHICS), the moment i play 1st quarter till end !!


    CORE 2 DUO
    4GB RAM
    GeForce GT 240, 2778 MB
    Win 7 Home Premium 64 bit

    • Nelz

      i recommend u to use NVIDIA PALIT 9800 GT 512 DDR3 OR 1G DDR3


  • Geoff

    the game crashes to desktop between 1st-3rd quarter.. i already updated my video card but it still specs are 1024 RAM, 512 9400 GT, core 2 duo 2.2 ghz. help please any suggestions………….

    • Nelz

      are u using crack version game? then if u had anti virus try to uninstall it not deactivate or turn it off.

      i recommend u to use nvidia palit 9800 gt 512 ddr3 or 1g ddr3

  • Jon

    Hi all,

    my problem is shit weird. i was playing on my old laptop of lower specs and it worked perfectly (no lags or crashes or freezes), but now i’ve bought a new Asus N53JN, with higher specs (i5, GT335M, 4gb RAM) but the game not only crashes BUT shuts down my whole laptop! Running Webroot Internet Security but i switched it to Gamer Mode to the same effect.

    help? :(

    • Carlos

      Having the same problem Jon

    • Nelz

      try to uninstall ur anti virus if u are using crack version game.. it’s a conflict problem

  • sam

    When I’m playing a Jordan challenge, the game running good and smooth and no lag, but in the 2nd quarter, the game closes like nothing happens.

    Here’s my spec.

    Intel dual core e5200 @ 2.7
    Sapphire ATI Radeon hd 4670 ( Catalyst 10.10)
    3 gb ram ddr2

  • Leo

    My game works fine for like 10 – 20 minutes, then it starts to have lag problems (in sound and graphics) and then it freezes badly like my graphic card is exploding. The last time i had to reboot. I had nba 2k10 and it worked fine without any issue. What can it possibly be?
    My configuration is:
    intel i7
    6gb ram
    nvidia gtx275 graphic card with latest driver
    on board sound card

    • Leo

      problem solved i think. no more problems after i disinstalled asus smartdoctor.

  • chito

    still no sound. already installed the latest ver of directx

  • David

    Install the latest version of Microsoft DirectX. Chances are, upgrading to the latest version of DirectX will fix the xinput1_3.dll not found error.

  • Leslie

    I get the same problem as Denz!

    It’s really annoying. please help.

  • chito

    hi, i finished installing the game but can’t hear anything from it. thanks

  • sky

    Can someone help me with my problem.After the installation,and then starting the game, a message pops-up “This application has failed to start because XINPUT1_3.dll was not found.Re-installing the application may fix the problem.” I already tried re-installing the game twice but nothings change.Any suggestions?

  • Denz

    When I finish making my player in my player mode and I press start, The game crashes. Any suggestions on what I should do to avoid this?

    Also, How do you get a CD key to play online?

  • Lawrence Ulim

    The Moment My Installation Was About To Complete. There Was This Error Popped Out. Saying That There’s An Error Occurs On Cabinet File _22 . Help Me Pls. I Really Wanted To Play This Game :(

    • Nelz

      ur installer maybe corrupted or if you are using cdrom for installation try using another cd rom drive. to read ur cd installer perfectly.

  • David

    Forgot to say, most of the time it crashes the screen just goes black and I have to hold down the power button to turn off my pc.

  • David

    My game also crashes. I find I can be in a game and all of a sudden black screen. If I hit CTRL ALT DEL and then exit taskbar it takes me back to the main game menu, paused, and I can continue. This happens a few times a game. It’s annoying but if I’m lucky I get to finish a game. Other times it just suddenly crashes to desktop. I have more than minimum requirements and updated drivers. Come on, this is looking like the best game ever. I’d like to play it!

  • Carlo

    I can’t save a new Roster file or Slider file. I tried getting files from 2kShare and when it asks where to save it, I select “Create New” and it gives me an error message saying “Failed to save to disk”. Even if I tweak my sliders and just try to save a new one it’s the same error message. There’s no problem though when I overwrite the old roster or sliders file though. After confirming to overwrite it saves w/ no problems. How do I get around this?

  • darren

    same here, crash and freeze when i enter the game
    no idea what happens, the game doesn’t lag and it runs smoothly, but it does crash and and black screen, no matter what screen setting i use. please help ………

  • deli

    can anybody tell me where can i find the save of my player in my hard disc?
    i have a pc and a laptop and i want to transfer my player from one to enather!

    • Zawad Iftikhar

      My Documents/2K Games/

  • Jesse

    I did some messing around with my saves and some in game settings and I found that removing my profile I was able to continue my already in progress [[[in game]]] save. Simulated to end.. went to the press conference with no crash. Then I put the old one back in.. loaded my already [[[in game]]] save.. simulated to end.. CRASH. I’ll do some more test..

  • Jacob Jackson

    I just bought NBA 2k11 for the pc. Ive installed it but once i try to
    go into the game it says “wrong disc inserted” or something like
    that when I actually have the disc in the computer. What do I do?

  • Jesse

    I’m having the exact same problem as Michael93

    Zawad Iftikhar, do you know this for sure?

    • Zawad Iftikhar

      Its the problem with the game and every other guy is facing this issue. I am not a representative of the developer neither I am sure but the thing is developers know that issue and most probably fix it :)

  • fortom

    tom and vern if u have fake installers then copy the mj logo in crack folder of cd1 then place it on your local location.

  • tom

    my graphic card is gtx280m

  • tom

    my game acts like it is going 2 start then it just closes i have updated everything im running windows 7 i don’t know what 2 do

  • Matiibe

    Hi, i have a trouble with my game.
    when i run the game, there appears a black window like if it is going to start. and there stops and crashes back to the desktop.
    would you help me?¿
    i have the lastest directx and nvidia drivers.

    • jeremiah

      i have the same problem mate. i even updated my video card. idk whats wrong

  • Michael93

    Every time i finish a game in my player mode as player of the game the game crashes just before the press conference and it doesn’t save, it’s so anoying! If i’m not the player of the game it doesn’t crash and saves normally. Any solutions? My specs AMD athlon 64 x2, dual core 5200+ 2,70 ghz, 2 gb RAM, nvidia geforce 9500 gt 512 mb.

    • Zawad Iftikhar

      It will be fixed in the upcoming patch.

      • jeremiah

        bro what about the desktop crash?

  • Nick

    Hey guys,

    i have a problem here, when i played in my player mode,after some games it suddenly crashed without any warning or whatsoever, and it keeps happening everytime i load my game, so i can’t really progress on my game.
    can anybody help me here?

    i don’t thing it’s a requirement problem since i have an Alienware laptop with i7 with gtx 260m.

    so i hope somebody could help me with it

    thank you in advance

    • Zawad Iftikhar

      It has something to do with the game software, developers are work on it to fix it with the upcoming patch.

  • Zawad Iftikhar

    @ Bill

    Seems like game freezing issue is something that has to do with the game, along with other framerate issues, but no worries the developers are on it and the patch in near future will resolve this issue.

    Please take time to voice your issue here in this thread..

  • milz

    my 2k11 also freezes after 1 quarter of play, i have a flashed xbox 360 and have had similar sort of problems with previous 2k nba games. Initially the problems were whilst using burnt games but i bought 2k11 original and still received the same problem. Does anyone know what i can do? i was thinking of getting the xbox reflashed or just get original software re-installed.

    • Zawad Iftikhar

      are u running the game from your Xbox HD ? or direct from the DVD ? if you are running the game from HD, run it directly from DVD, it will take more loading time but the gameplay will be smoother.

  • SHiFTY

    In My Player mode the textures of my guys face and body are all fucked up. Everything else is working just fine, its just that i cant see my guy.

    Any suggestions?

  • vern

    cant launch game. after double click nba2k11, a window appears like it’s about to launch the game then the window disappears.

    tried memory tweak still same.

    Intel core2duo E6600, radeon 4850, directx 9c…


    • Zawad Iftikhar

      Run the game as admin, in Windows XP SP 2 compatibility.

      • vern

        how to do windows xp sp2 compatibility? when i right clicked the icon-properties-compatibility there’s windows 95, 2000, ME but no XP sp2.
        tried running as admin still no hope.

      • Zawad Iftikhar

        You are on Windows XP, that means. Have you updated your ATI drivers to post july update or later ? Install the DirectX that comes with the game, and also update your .Net Framework, and C++ Runtime libraries and update me.

        • vern

          Yeah i have updated those stuff. still no hopeeee
          just thinking what other stuff that i can do.

  • lake

    my game freeze after the video highlights after 1 quarter, i dont have this problem before. here a screenshot. notice the scoreboard? its not supposed to be there.

  • Bill

    My nba 2k11 is freezing, although virtual memory is on the right settings. Can’t play the game … Please help me.

    My pc specs:
    Windows 7 Ultimate x86 (32 bit)
    nVidia 240 GT 1024MB
    3 GBs Ram DDR2
    Intel Core(TM) 2 @1.86 ghz @1.86 ghz

    I had the same problem, with every nba 2k game I played on this pc, and as you see it isn’t rational. So please, do help me.

    • Zawad Iftikhar

      Any other game you play freezes ? it may come down to your GPU.

      • Bill

        No, every other game (and more demanding games in requirements like GTA IV) run so smooth, no lags, and on the highest note. I don’t think it’s a graphics card issue since I had a nVidia 9800GT 512 DDR3 before 1 month and NBA 2K10 was doing the same.

        I tried installing the game to my external HDD, to see if it is the problem on the hard drive, it was doing the same. I changed my rams from 667mhz to 800 mhz and the problem didn’t solve. Also it’s not an OS issue, since I had the problem with the game even having XP and now having Win 7.

        The freezing issue doesn’t imply in matches. I mean a play the match, with top graphics, no lags etc. When I am on the menus or e.gtrying to create a player for My Player it’s freezing sto badly. The fun fact is that the game worked with no lags on my laptop, which hasn’t got that powerful hardware I have on the pc I am describing and it was playing smoothly.

        I ran out of ideas, and I hope you can come up with something since 2ksports forums are so stupid that doesn’t let me post even I made an account.

        Thanks in advance.

        • Zawad Iftikhar

          Are you on SLI or Crossfire ? Or on MultiCore Processor ? Now they are two things you can do.

          I mean some games don’t go well with Crossfire/SLI, in that case you can run the game with Single GPU. If you are on multicore processor, you can run the game with single processor to do that:
          Go to TaskManager/Processes, now right click on NBA 2K11 executable and click “Set Affinity” you will see 4 or more processors marked, select only one and run the game. It may help or may not. But, we are left with hit and trial so that’s how its going to be.

          • Bill

            It’s a single graphics card so SLI doesn’t imply. My processor on the other hand is a dual core one. I will scope it out tho and inform you.

          • Bill

            I tried what you said, and it didn’t work, in fact it was going slower. I hope you can come up with something else, because I really want to play that game to the max.

          • jeremiah


            can you help me

            i meet all the requirement, i even updated my video card that is
            geforce 9400 gt.

            im having the same problem with vern/bern. its like when i double click the 2k11 a window appears that looks like it will open but it will not open and it will be directed to my desktop.

            you can email me also @

            i really appreciate it